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Innovations that Matter: The Future of Public Sector IT Consumption

It’s hard to believe that, just a few years ago, most government employees could only access email from their primary desktop computers. Even those with the ability to access their enterprise e-mail accounts from other devices could only view new messages; archives were stored locally on their desktops. Now it is possible to check email from multiple locations and on multiple devices – 24 hours of the day.

Email was really just the beginning. We’ve arrived at a new technology-consumption landscape – powered by cloud, mobile and even social media – that is fundamentally changing the way we use and purchase information technology tools.

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New Edge Devices are Having a Cascade Effect on Public Sector IT Consumption

Multiple changes are on the horizon for public sector information technology managers. Over the next two years, IT organizations could be heavily impacted by these transformations, via a very distinct series of events.  Government and education CIOs, program managers, and business process planners will need to keep an eye on these looming changes as they embark on long-range IT plans.

IDC Government Insights recently worked with Cisco to develop a detailed InfoBrief –  as a way of highlighting these crucial issues. It’s titled Public Sector Reacts Positively to the Changes in IT Consumption.

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The Future of #ITConsumption in the 3rd Platform Era

The way information technology is being  sourced and used  within government and educational organizations has been changing at an increasingly rapid rate. We’re calling it the “3rd Platform” era. What does this mean? The 3rd Platform era is the era of cloud, mobility and social media. It’s driven by the ability to tap into IT solutions anywhere, anytime on any device.

Recently we have seen the rapid spread of end-user devices and new applications. Public Sector IT departments are regularly challenged to keep up with demands needed to support the new devices within this era. The change in consumption and increase in the number of new devices and applications has increased the risk of “shadow IT,” which occurs when  new IT solutions are brought into the workplace without the involvement of the IT managers. Because it’s so easy for workers and managers to purchase apps or subscribe to new online solutions, “shadow IT” is a common issue at many organizations, bringing with them risks that are unknown to many outside of IT Management. Read More »

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