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Minding your WebEx Ps and Qs: Tips for How to Get the Most Out of Web Meetings

How many meetings have you spent being distracted by characters such as the heavy breather, the distracted driver or the hold music culprit? Web meetings can be a really productive way to stay in touch and work together with your colleagues and clients but there are many considerations to keep in mind to make sure you’re not a meeting offender. We pulled together a short video with some pointers to remind us all of the standard WebEx etiquette.

5 WebEx Etiquette Tips

1.      Look your best: WebEx is the ideal place to hone what we like to call your “business mullet”: business up top, party below the camera. If you keep things professional (read: no bathrobes or Hawaiian shirts), you can feel free to wear your sweats and slippers when not in view. Just remember to turn your camera off before you stand up or else be ready for the onslaught of office hazing. (see this in the video at :32)

2.      Know when to share video: Many computers and mobile devices now offer built-in cameras, which are a great way to connect with the people you meet with… but not every situation is the same. Use common sense – keep your camera off while you’re driving or in a chaotic environment such as the airport that will be distracting for others involved. Put it on when you want to have a more natural conversation or show product details and examples.  (see this tip in the video at :54)

3.      Keep your microphone muted: You can’t always control when your doorbell will ring, when the car behind you honks or when your neighbor’s dog will go after the mailman. When in doubt, keep your line muted (either on your phone or by manually muting yourself on WebEx). If you’re the meeting host, you also have the power to mute people manually so you don’t waste precious time asking the heavy breather to tone it down. Read More »

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Sharks to Drive Mobile Traffic in 2012

To clarify, it’s actually the interest in sharks that drives mobile device traffic – not the beasts themselves.  Although sharks are some of the planet’s most mobile creatures, they lag in spending on tech gadgets due to a lack in household income and thumbs.

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Social Media Spotlight: Our Top 21 iPhone Apps (and They’re All Free!)

October 19, 2011 at 8:16 am PST

In honor of Apple co-founder and CEO Steve Jobs’ memory, the Cisco Channels team wanted to share our Top 21 iPhone apps. But with more than 500,000 apps available in the iTunes App Store, how does one even begin to narrow the list down to 21?

Well, we decided to focus on free iPhone apps that we use all the time. The perfect pairing – free and useful! And for the new iPhone converts who traded in their old devices for the new iPhone 4S, this list would be a great starting point for building your own library of useful iPhone apps.

So, without further ado, our Top 21 iPhone apps are: Read More »

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Hands on with the Identify Services Engine

September 20, 2011 at 12:40 pm PST

It is so critical that we make it easier for people to get on and off the network in a secure fashion. Cisco has made incredible strides merging access control platforms that have done well over the years yet still required heavier configuration and/or manual intervention.   Not any longer…The Cisco Identity Services Engine or ISE, is a game changer that has already been well received by the market and yet just keeps improving.

We featured the ISE in one of our Fundamentals animations but felt like even more could be done, especially in light of new wireless only pricing recently rolled out. This is a great step forward for a business looking to make incremental steps potentially starting now in an area that is always in need of improvement, guest access.

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New iPad App Helps Partners Grow Business

September 13, 2011 at 9:47 am PST

With more than 10 billion Apple App Store downloads as of early 2011, there is literally an app for just about everything you can imagine—from carbon footprint calculators to addicting games like Angry Birds to apps that remember where you parked your car.

But did you know that there are a number of apps available to help you do more while you’re on the road, get partner news, test Internet speed, and even reboot a server from 30,000 feet? And in our newest app, the Cisco Small Business Solution Builder for the iPad, we’ll arm you with an arsenal of sales tools.

A free download, the Cisco Small Business Solution Builder app is now available to help grow your businesses. By answering a series of questions on the app, you’ll be provided with Cisco solutions and products to solve your customer’s business needs.

Here are some highlights of what partners can use the app to do: Read More »

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