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Moving Online to Offline

“Get real” about your connections

We’re hearing all the time how no one really talks anymore because we’d rather look at our screens than each other.  MIT professor Sherry Turkle says some kids are trying to do both and learning how to maintain eye contact with someone while texting someone else.

“The Flight from Conversation”, The New York Times, April 21st

Turkle’s book “Alone Together: Why We expect More from Technology and Less from Each Other”

A recent study says more young people are even giving up a drivers license when they turn 16 because why should they drive to see friends when they can Facebook or Skype them? In 1983, 69% of 17 year olds had a drivers license but in 2008, it fell to 50%. Among 20-24 year olds, it went from 92% to 83% 25 years later.

“Driving is becoming so last century.”  The Associated Press, April 6th

Why’s this important? Because being connected doesn’t always provide us with the human connections we crave. In a USA Today piece, the authors of a new book called “The Face-toFace Book: Why Real Relationships Rule in a Digital Marketplace” say 75% of conversations (in the US) still happen face to face, and that the rise of social media has led to a reduction in mostly” email conversations”. They say we talk about what’s ‘cool’ online and about real life experiences when we’re physically together.

This doesn’t mean it has to be all or nothing! Put those online connections to work. Try a tweet up, Meetup or something really new.

Are you into food? The Meetup equivalent is where you join groups and see what “social meals” are scheduled at your local restaurants. features underprivileged women who are master chefs of a particular ethnic cuisine. You go into their home and learn to cook the real thing (from Ukranian to Thai).

Travel and activities
Find something new to do with others on Vayable and give “drinking whiskey on wheels” a try. It’s a way for locals to share their expertise (and get paid for it) which means your guide of the Farmers Market is someone who actually goes to it. Airbnb is similar but where people share their home (boat or castle) for a price.

Want to go international?
Wander is an iPhone app that connects you with ‘pen pals’ by using Instagram (30 million users worldwide). You post a picture of the Caltrain in Palo Alto, California and your pen pal posts a picture of a train in Korea. After a week learning one person’s culture, you move on to a new friend.

More mobile platforms
If you’re open about your whereabouts, Arrived notifies friends when you’ve arrived at a meeting or a ball game. (No checkins required.) And Highlight notifies YOU if another Highlight user is within a football field or so of your location. The closer a person is, and the more interests, friends or history you have in common, the more likely you’ll be notified.

Remember, life is all about balance. We either use our time online to enrich our lives or it’s time spent just looking at a screen. I’ll be trying out grubwithus and Vayable soon and will write about my experiences. I appreciate all your comments!

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WebEx Delivers a Free Universal App for iPad and iPhone

Using your mobile makes it easy to stay connected to important meetings, wherever you are. With WebEx, you can join any web conference from your iPad and iPhone (other apps available too).

The universal application is free and you can always join as an attendee. To host a meeting, you need a WebEx host account.

“WebEx in iOS devices is an amazing experience!” – Customer Review

Experience WebEx high quality two-way video on the iPad 2 and iPhone 4 by viewing the video feeds of the participants in the web conference and streaming your own video back to them.

WebEx mobile sets you free! Get it! [Get other mobile apps here!]

Whether you’re holding a brainstorming Read More »

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Barry O’Sullivan: 2012 Collaboration Predictions

This week in No Jitter, Cisco Collaboration Senior Vice President and General Manager Barry O’Sullivan looked into his crystal ball and elaborated on his predictions for 2012.

In an excerpt, Barry predicts:

“1. Post PC-era will explode

2. Video will break through

3. Contact Centers will evolve as customers choose to interact with companies in radically new ways

4. Companies will use the cloud and desktop virtualization to provide collaboration capabilities across the enterprise

5. Social business processes will become mainstream for many.”

Read Barry’s predictions in more detail and the follow-up answers Barry gave to Eric Krapf’s questions. I trust you’ll enjoy reading the article.  Send in your predictions for 2012 for collaboration, video, social software, and contact center.

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5 Retail Trends Driving Wi-Fi: Part 2

Earlier this week, we kicked off  special customer guest blog series with Andrew vonNagy, author of the blog Revolution Wi-Fi, and active on Twitter @revolutionwifi. Join us today as Andrew explores the next two major retail trends changing the Wi-Fi industry, and catch up with the first part if you missed it.

Trend 2: Empowering Sales Associates
Given the increasingly connected and smart shopper, consumers now have more product information than in-store sales associates in many cases. Yet sales staff are key to providing a great consumer experience in-store. Retailers need to empower sales associates with the depth of product information that consumers have, and to provide additional tools that facilitate existing and new services offered by the retailer.

Historically, only a fraction of retail sales associates have been provided with mobile devices, and those devices have enabled only a limited set of capabilities such as stocking, inventory management and product availability. One reason for this is the high cost of ruggedized mobile devices for use in retail. A typical high-speed scanner PDA can cost well over $1,200 each. In order to provide every sales associate with more information to help consumers, retailers are adopting lower-cost, feature-rich, smart mobile devices that provide more robust capabilities than specialized scanners. Mobile platforms built by Apple, Android, and third-party manufacturers are enabling this shift, along with a retail IT focus on enabling business processes in a more flexible, consistent, and re-usable fashion.

Read More »

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Watch the NBA D-League Score with Cisco WebEx [video]

Sixteen teams in different locations participated in this year’s NBA Development League Draft using Cisco WebEx as their connection to players and coaches to see and be seen! From California to Texas, to Nevada to Maine, everyone was connected either by computer or mobile device to experience the excitement of the draft.

The draft was held on November 3, 2011. It was a two hour event with eight rounds and a total of 128 picks. Participants joined WebEx from their homes, office and a few were at draft parties in restaurants. Those with webcams were able to share their reactions while others could watch from their computer or mobile phones – even iPads!

The event opened with Read More »

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