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Cisco at Enterprise Connect: Advancing the Post-PC Era

Today’s enterprise employees don’t access e-mail from just their desktop computers. Whether they are working in their office or pulled into a mission critical meeting, working remotely, or on the go and accessing work via their mobile devices – they need to be able to collaborate on their own terms. As a market leader in collaboration Cisco is continuing to address this need; today, we are announcing new solutions at Enterprise Connect that advance the idea of people-centric collaboration – connecting people instead of devices. Cisco’s news is all about providing customers with a wide range of integrated and interoperable collaboration options so users can connect and collaborate with their peers from any device, at any time.

First, Cisco is introducing the new Jabber for iPad and Jabber for Windows. These new clients build on previous Jabber announcements that include Jabber for Android, iOS, Mac, BlackBerry and Cisco Cius tablets. Today’s announcement provides customers using a wide range of major devices with collaboration capabilities, including:

  • high quality video
  • voice, presence
  • IM
  • conferencing
  • visual voicemail

With Jabber, users are able to have a cohesive user experience across any platform and collaborate the way that they prefer. For example, Cisco Jabber for iPad provides high definition video calling, including seamless integration with Cisco’s TelePresence solutions within the enterprise. Check out the video clip below, part of a demo from our upcoming Collaboration Announcements Webcast; Laurent Philonenko, Vice President and General Manager of Cisco’s Clients and Mobility Business demonstrates a video call using Cisco Jabber for iPad:

Cisco is also introducing a new immersive telepresence system, the Cisco TelePresence TX9000 Series. The TX9000 expands Cisco’s broad portfolio of telepresence offerings, which includes fully immersive systems, multipurpose room-based solutions, desktop and personal video solutions, and cloud-based managed offerings such as Cisco Callway, introduced in October 2011, ideal for small and medium-sized businesses looking to scale their workforce.

The TX9000 is built using a new industrial design that offers offers customers the highest level of video immersion, while reducing the bandwidth needed by 20 percent. Read More »

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An Orange, An Apple, A like for IPv6!

How many devices do you have that are sucking up IP addresses?  Apple continues to lure me in for the latest and greatest iPad and iPhones, with the new iPad being the latest to capture my eye.  This continual proliferation of devices has been illustrated in the latest VNI results.  Apple of course enables these devices with a fully functioning IPv6 stack as was demonstrated at the IPv6 World Congress this year.  While at the IPv6 World Congress 2012 we had the opportunity to chat with Jacqueline Queiroz , a Network Architect with Orange, about IPv6 adoption.

Network operators, content providers and device manufacturers all are navigating the IPv6 migration waters – Orange is no different.  IPv6 adoption progress varies, but France has been proven to be one of the global leaders in IPv6 adoption.  This was well chronicled in a study conducted by Google and discussed further here.  Orange being headquartered in France plays an obvious role in this adoption trend. Read More »

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WebEx Delivers a Free Universal App for iPad and iPhone

February 21, 2012 at 4:06 pm PST

Using your mobile makes it easy to stay connected to important meetings, wherever you are. With WebEx, you can join any web conference from your iPad and iPhone (other apps available too).

The universal application is free and you can always join as an attendee. To host a meeting, you need a WebEx host account.

“WebEx in iOS devices is an amazing experience!” -- Customer Review

Experience WebEx high quality two-way video on the iPad 2 and iPhone 4 by viewing the video feeds of the participants in the web conference and streaming your own video back to them.

WebEx mobile sets you free! Get it! [Get other mobile apps here!]

Whether you’re holding a brainstorming Read More »

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Barry O’Sullivan: 2012 Collaboration Predictions

This week in No Jitter, Cisco Collaboration Senior Vice President and General Manager Barry O’Sullivan looked into his crystal ball and elaborated on his predictions for 2012.

In an excerpt, Barry predicts:

“1. Post PC-era will explode

2. Video will break through

3. Contact Centers will evolve as customers choose to interact with companies in radically new ways

4. Companies will use the cloud and desktop virtualization to provide collaboration capabilities across the enterprise

5. Social business processes will become mainstream for many.”

Read Barry’s predictions in more detail and the follow-up answers Barry gave to Eric Krapf’s questions. I trust you’ll enjoy reading the article.  Send in your predictions for 2012 for collaboration, video, social software, and contact center.

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5 Retail Trends Driving Wi-Fi: Part 2

December 15, 2011 at 5:00 am PST

Earlier this week, we kicked off  special customer guest blog series with Andrew vonNagy, author of the blog Revolution Wi-Fi, and active on Twitter @revolutionwifi. Join us today as Andrew explores the next two major retail trends changing the Wi-Fi industry, and catch up with the first part if you missed it.

Trend 2: Empowering Sales Associates
Given the increasingly connected and smart shopper, consumers now have more product information than in-store sales associates in many cases. Yet sales staff are key to providing a great consumer experience in-store. Retailers need to empower sales associates with the depth of product information that consumers have, and to provide additional tools that facilitate existing and new services offered by the retailer.

Historically, only a fraction of retail sales associates have been provided with mobile devices, and those devices have enabled only a limited set of capabilities such as stocking, inventory management and product availability. One reason for this is the high cost of ruggedized mobile devices for use in retail. A typical high-speed scanner PDA can cost well over $1,200 each. In order to provide every sales associate with more information to help consumers, retailers are adopting lower-cost, feature-rich, smart mobile devices that provide more robust capabilities than specialized scanners. Mobile platforms built by Apple, Android, and third-party manufacturers are enabling this shift, along with a retail IT focus on enabling business processes in a more flexible, consistent, and re-usable fashion.

Read More »

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