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Building Relationships over Distance –Tips for Success

I recently read a great article that talks about how midsized companies can take advantage of slow periods to visit customers, partners, and others to better understand their needs.

The article comes from Erik Sherman from the National Center for the Middle Market. Part of Ohio State University’s Fisher College of Business, the center provides knowledge, leadership, and innovative research on U.S. midsized businesses.

Sherman provides is great advice, but in a fast-moving, highly competitive economy that never seems to slow down, I would add the following points:

  • Getting to know your stakeholders shouldn’t be just a once-a- year activity
  • Engaging with them shouldn’t be limited by the ability to travel due to time or budget constraints

Let’s take the case of engaging with employees and co-workers.  As middle market companies continue to lead economic growth and job creation, Read More »

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Lynn Wins Big with Cisco Technology – Successfully Hosts Presidential Debate

February 21, 2013 at 8:49 am PST

Lynn University is a 50-year old private, coeducational institution located in Boca Raton, Florida.  So how was this fairly small and quiet school selected to host the final 2012 presidential debate?  It’s booming with technological innovation.

The school has long held the belief that student collaboration and sharing of knowledge is vital to the learning process, but realized with time, they need to increase student support through technology.  To move to a 1-to-1 program entailed giving each student an iPad and overhauling its network environment. In late 2011, as this transformation was underway, Lynn discovered that they would also soon be the youngest school to ever host a presidential debate.

This meant the school had less than a year to undergo a complete technical refresh, so Lynn turned to Cisco for help. University CIO Chris Boniforti summed up his decision to select Cisco by saying “All of our diverse technical requirements, for both the debate and the university, could be done under one umbrella, with one vendor, and that was Cisco.”

This umbrella of technology included Cisco wireless solutions, Cisco Unified Computing System and Cisco security, voice and IP communications. Cisco joined forces with longtime partner Modcomp to deliver a solution the university could use well beyond the presidential debate.  The result:  A successful implementation that resulted in a “technically smooth” debate.

It’s important to note this project didn’t shut down once the debate was over.  Today, the school is committed to providing a mobile platform for its entire faculty and students by the time the newest crop of freshmen arrive in fall later this year.  The addition of the new business school will include lecture capture and resources-sharing tools, including video.  Now embedded in the teaching environment, this benefit would not have been possible without Lynn’s new Cisco network.

I’m personally impressed with the university’s commitment to technology.  They are a great example for other small schools looking for cost-effective innovation. What do you think?  Is your school ready for this kind of transformation?

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