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Mobile Cloud Accelerates the Pace of Change

As organizations seek ways to maintain real-time connections with their workforce and customers in an increasingly digital and mobile-centered world, the growth of mobile cloud will be a major force in shaping the business landscape and future tech decisions. This blog series will explore how the convergence of mobility and cloud will deliver unprecedented transformation for all organizations. This post will highlight the growth of mobile cloud and how any business in any vertical stands to benefit.

Mobile communications have fundamentally changed the way business works. At the same time, cloud computing has become the new way of delivering and charging for IT services and functionality. This collision of technology – the “mobile cloud” – stands to significantly increase the overall value of mobility, as well as radically alter the way employees work and businesses operate.

In short, what we know about mobile cloud today can be summed up in three parts:

1. Mobile cloud is growing. A leading industry report estimates mobile cloud services will increase at a staggering pace from $500 million today to $4.4 billion in 2017, a scant three years away. It’s also important to note that hybrid cloud environments are a major force in mobile cloud growth. By connecting private and public clouds, organizations can deliver the mobile, collaborative and rich video cloud services that enable today’s new connected experiences.

2. Mobile cloud is the beginning of an evolution – and it’s being driven by cloud-based applications. Mobile cloud will change not only where employees can work, but this convergence of two technology tools will completely change the way business works. A key component of this is the growth of applications in the cloud, with personalized experiences delivered in real-time, everywhere and anywhere. According to a recent Cisco study, 96% of IT decision makers said that collaboration apps are primarily accessed on mobile by employees. This behavior also supports the prediction that the percentage of enterprise apps adapted for mobile will grow from 31% to 42% in the next year.

3. Mobile cloud is a significant part of moving the Internet of Everything (IoE) forward. As people, processes and things become connected and always on the go, more data will be communicated through mobile cloud. For example, Cisco VNI data predicts that mobile cloud traffic will grow 12-fold from 2013 to 2018, a compound annual growth rate of 64 percent.

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The Digital Renaissance Is Here. Is Your Company’s Culture Ready?

Sooner or later we all feel like throwing up our hands and cursing the complexity of modern life. But while technology may seem the chief culprit in making things unmanageable, it is also the ultimate solution to complexity.

In the Internet of Everything (IoE) era, it is particularly important for business leaders to understand the power of technology to simplify our lives and support JBradleySAPinformed decision making. And this was a core theme at Sapphire Now 2014, an event in Orlando, Fla., that I was privileged to attend last week.

By using network technology to integrate people, process, data, and things, IoE counters complexity in unprecedented ways. In a city, this can involve something as simple as cutting the time it takes to find a (connected) parking space. Or IoE technologies can scale up to reroute traffic lights; for example, to head-off highway backups before, during, and after a large event.

In a brick-and-mortar retail setting (a key area of discussion at Sapphire Now), IoE can alleviate the complexity of managing customers, staffing, and products. With data from multiple sources comes heightened, real-time awareness, empowering managers to react faster than ever. For example, they can then stock shelves and reorganize staff in response to constantly changing levels of demand. With predictive analytics they can even respond before a customer rush begins.

The idea of hyper-aware, real-time decision-making resonated during a Sapphire Now panel discussion titled Thrive in the Digital Networks of the New Economy. I was honored to share the panel with such luminaries as Erik Brynjolfsson of MIT; Michael Chui of McKinsey Global Institute; and Jai Shekhawat, Deepak Krishnamurthy, and Vivek Bapat of SAP. And there was much discussion on the impact of bad decisions on failed organizations. Which is why we all take such an interest in technology that enables good ones.

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Cisco Supply Chain Operations Places in Top 10 of Gartner Ranking

Congratulations to the Cisco Supply Chain Operations (CSCO) team. For seven consecutive years, Cisco has placed in the Top 10 of Gartner’s prestigious ranking!

Led by Cisco Senior VP John Kern, the supply chain operations team here at Cisco has undergone an extensive transformation and continues to be recognized globally as a best-in-class practitioner. With more than a thousand contract manufacturing and component suppliers, logistics (3PL) and other service partners, along with more than 25,000 orderable product IDs—which are broadly mixed amongst build cycles of engineer-to-order, configure-to-order, build-to-order and build-to-stock—the complexity and global scale of what our Cisco-resident supply chain gurus deal with on a daily basis could be staggering for some organizations but is managed with excellence by CSCO. Beyond the outstanding development and fulfillment supply chain and manufacturing management services rendered, CSCO has served as a tremendous expert asset and executive connection for our go-to-market expansion with manufacturing customers’ lines of business, particularly related to the Internet of Everything (IoE) market transition.

The splashy ad below illustrating a vision for the Internet of Things (IoT) has become much more of a reality and the technologies and products shown are in use within Cisco’s supply chain ecosystem today.

Recently, two Cisco colleagues — Edna Conway, VP CSCO and Chief Security Officer and Bob Dean, Director, Manufacturing and Energy Vertical, co-authored an excellent article for Manufacturing Leadership Journal entitled ‘The Fourth Dimension of Supply Chains’. The article highlights how new technologies are empowering supply chains as never before, and how they are also exposing enterprises and ecosystems to new risks.  Cisco’s comprehensive approach to mitigate risks and bolster confidence across the supply chain focuses on the four areas of malicious modification/substitution of technology, counterfeit products (both raw materials and finished goods), the security component of supply chain resiliency and misuse of intellectual property.

Discipline surrounding that fourth topic of securing intellectual property has become an even greater concern in the face of new business models and innovations with the application of IoE in manufacturing. Best-in-class manufacturers are, like Cisco, increasingly leveraging their supply chains and ecosystems to develop offering portfolios balanced between sustaining and disruptive innovations that are derived from scrutinized customer segmentation and guided by such principles as value-driven design discipline, cross-BU portfolio platform awareness and rationalization, differentiated solution-service bundling, and connected system-level lifecycle services (e.g., Product as a Service). All of these design and innovation processes require immersive and intimate collaboration with customers and across supply chains.

Cisco’s relevance to enable manufacturing supply chain and innovation strategies to achieve more transformative business outcomes has never been greater:

  • Virtualized and distributed compute with Application Centric Infrastructure (ACI) and Supply Chain Collaboration accelerating time-to-market with value-oriented product and service offering innovation;
  • IoE-enabled ‘3D Value Chains’ with ubiquitous visibility accelerating portfolio rationalization decisions, improving throughput and enabling more sustainable supply chains;
  • Business video with IoE-enabled connectivity accelerating lifecycle service offerings throughout the supply chain, like remote access, monitoring and diagnostics with mobile expert/advisor.

What are some of the challenges, innovations and opportunities in your global supply chain today?  Join the conversation below and let me know.  Thanks for reading.

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What do predictions about 5G mean for the Future of Mobility?

With the recent exponential growth of mobile devices, it is hard not to look ahead for the next big thing that will transform technology as we know it.

One current hot topic is 5G. While most industry experts agree it is a ways off, there are obvious reasons for excitement — including how it will impact the future of mobility, the Internet of Things, and ultimately the Internet of Everything.

If 5G is all that it’s speculated to be, the mobility landscape will be in for a dramatic change , especially as businesses and organizations embrace all that 5G stands to offer such as ultra-fast network speeds and an increase in capacity.

However, while the industry grapples with understanding “just what is 5G” many experts, such as Read More »

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Lessons from LEGO To Drive “Out-of-the-Box” Thinking

Are your Master Builders free to create? Are your Ordinary Builders helping them to execute? And more to the point, are you acting like the evil President Business, hindering innovation, placing talent in silos, and keeping your organization frozen in the past?

If so, you may find an unlikely role model in Emmet Brickowski.

OK, Emmet may be an animated character made of plastic blocks, but don’t dismiss him so easily. If you are a manager looking to ensure your team is the best it can be, you may want to check out Emmet’s starring role in “The LEGO Movie.” I believe there is deep wisdom in what this little character has to say.

One of the key themes of the film is that many organizations adhere too strongly to their legacy traditions. Though such traditions may have served them well in the past, they can also sow stagnation and put a brake on agility and adaptability. This is especially true in the Internet of Everything (IoE) era, as a massive wave of network connectivity and innovation upends organizations, business models, and entire industries. In the process, longstanding assumptions around strategy and success are falling by the wayside.

Emmet lives in a world run by President Business, the head of a successful corporation that fears any change to the status quo. President Business will even resort to supergluing LEGO pieces to keep them in their rightful places. President Business divides the world into two kinds of people: Ordinary Builders and Master Builders. He rewards Ordinary Builders who follow the rules, building from their LEGO Kits; he disapproves of the “anarchic” creativity of the Master Builders, who like to improvise from a pile of blocks, and he is determined to capture all of them.

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