Having grown up in Denver, I’m a big fan of the Denver Broncos. Although I currently live in San Diego, I really enjoy the opportunity to see at game at Mile High Stadium any chance I get. Sure, I could always upgrade my TV services to include a NFL package or subscribe to the Bronco’s fan club for updates, but nothing can replace the experience of attending a game in person. Delivering a truly unique, unforgettable fan experience is a goal that is transforming the way stadiums and venues interact with fans today.
Enhance the Fan Experience
In fact, most sports fans report that they want a more connected, personal experience. According to Gartner, in 2016, 89% of companies will compete on the basis of customer experience as compared to just 36% four years ago. Companies will differentiate themselves, attract new customers and identify new sources of revenue using customer experiences as a driver. To create truly personalized customer experiences, companies are turning to technology—a trend that is typically referred to as digital transformation. In my last blog, I wrote about how new mobile engagements are improving the guest experiences in Hospitality. Sports and entertainment provide another example of how mobile experiences are enhancing the fan experience.
Build Loyalty with the Connected Stadium
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Tags: Analytics and Automation, Cisco, Cisco Connected Stadium, Cisco WiFi, Connected Experiences, Digital transformation, enterprise mobility services platform, Internet of Everything, IoE, IoT, mobility, sports and entertainment, Venues, wireless network
As the sun rises on the third day of the third annual Internet of Things World Forum (IoTWF) this year in the super smart city of Dubai – the brilliance of the Internet of Things (IoT) market and the robust ecosystem that supports it continues to shine brightly. Rapid IoT prototyping and other innovative solutions that are transforming business and society flourished during three days of demos, case studies, keynotes, breakout sessions, hackathons, smart city tours and much more.
It’s fitting that this year’s IoTWF came toward the end of the calendar because it mirrored a full year of explosively disruptive growth and value – all made possible by connecting the unconnected through a digital platform we call the Internet.
IoT and its continuous evolution to the Internet of Everything – the connection of people, process, data and things – is maturing at unprecedented speed. The evidence was all around us with examples of how cloud, fog, mobility, sensors and other technologies are converging to create a new digital world. These outcome-based solutions are capturing new value in industries ranging from oil and gas, retail and healthcare to manufacturing, transportation and the public sector. The excitement, opportunity and optimism for IoT/IoE was literally tangible at IoTWF.
I know there is overwhelming statistical research and myriad examples of IoT’s expanding landscape. However, for me, one of the clearest signs of market acceleration is seeing the robust ecosystem of accelerators, incubators, startups, entrepreneurs and app developers that are coming together to drive innovation in this area.
At Cisco, we believe the next big idea can come from anywhere and we’ve built our own innovation engine around build, buy, partner, invest and co-development to reflect this. Specifically with IoT, we’re looking at how we apply this strategy – be it partnering with peers to introduce industry standards or encouraging the entrepreneur spirt with industry challenges. Coming out of this event, I am particularly proud of our work with our extended ecosystem showcased at this year’s IoTWF to bring IoT to life.
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Tags: Alex Goryachev, Cisco, Helder Antunes, innovation ecosystem, Innovation Grand Challenge, Internet of Everything, internet of things, IoE, IoT, IoTWF, Maciej Kranz, OpenFog Consortium, Research and Innovation Symposium
Have you read the latest Cisco Connected Health newsletter? We encourage you to explore the customer success stories, white papers, and videos to learn new and innovative ways to provide your caregivers with highly secure and reliable access to health information, regardless of location.
Apple and Cisco Partnership
We have seen an increase in the use of iOS devices and apps in the healthcare industry so we are thrilled to report that Cisco and Apple have announced a new partnership to optimize Cisco networks for iOS devices and apps. Stay tuned for further news about how we are integrating IOS devices with Cisco networks to enhance clinical collaboration capabilities.
Cisco and UCSF Partner to Advance Healthcare Interoperability
To advance the secure exchange of data across the healthcare industry, Cisco and UCSF will develop a collaborative platform to collectively test and scale interoperability across different devices, IT systems and software in order to integrate clinical data to optimize health decisions.
White Paper: Combating Cybercrime in the Healthcare Industry
Healthcare security breaches are making headlines with escalating frequency. Consequently, the need to safeguard personal health information (PHI) and other nonpublic data looms more urgent with each passing day. With the rising value of health records on the black market—roughly 10 times that of other records— it was only a matter of time before hackers began targeting hospitals and healthcare organizations in general.
White Paper: HIPAA Compliance for the Wireless LAN
Wireless hardware, such as access points that are installed around a facility, must facilitate HIPAA compliance. Similarly, wireless software must support the security and management features that the facility requires to enforce HIPAA compliance. Learn how Cisco Meraki products can help customers maintain a HIPAA-compliant network.
Transforming the Health Insurance Marketplace
Cisco offers a vision for Connected Health that includes exciting new opportunities for payers, enabling an approach that treats every member and provider as an individual, in a system that knows who they are and anticipates what they want. This allows you to provide an experience that is simpler and more transparent, leading to a better quality of care.
Cisco Patient Connect: Use Video to Modernize Your Healthcare Environment
Cisco Patient Connect brings state-of-the-art clinical communication and collaboration together in an integrated, easy-to-manage solution to deliver digital content (such as wayfinding or patient education), streaming media (along with broadcast TV), and personalized patient information.
Case Study: Roper St. Francis Implements Wireless and Unified Collaboration
Through a series of acquisitions, Roper St. Francis had nearly 50 different phone and key systems. By replacing legacy voice environments with an integrated collaboration platform and a high-performing wireless network, RSF established a robust, scalable platform that provides an interactive patient experience.
Case Study: CALSTAR Connects People Processes and Data during Medical Emergencies
California Shock Trauma Air Rescue (CALSTAR) is a nonprofit regional air ambulance service. When the FAA updated its operational control guidance, CALSTAR leveraged its existing Cisco infrastructure to build its own air-to-ground dispatch system that connects air transport to lifesaving care.
Case Study: SickKids Foundation Enhances Fundraising
A large charitable funder of child health research in Canada, SickKids Foundation’s center receives contributions from more than 232,000 doors annually and its aging network and phone system were unable to keep up with its needs. To ensure an exceptional donor experience, the Foundation refreshed its network with an end-to-end Cisco solution.
Virtual Pediatric Network Connects Oncologists
The Virtual Pediatric Network connects some of the nation’s top pediatric oncologists to treat children and adolescents diagnosed with rare and complicated cancers. See how Cisco technology is making a difference in cancer care.
Case Study: Interpreters are just a click away
Language barriers can be a big concern in healthcare, where diagnoses and treatments are defined and agreed on after talks between doctors and patients. Cisco video conferencing is helping to eliminate time, distance, and language barriers to provide effective communication between clinicians and their patients.
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Tags: healthcare, IoE, security
This week, Cisco is showcasing innovations across our Smart+Connected Communities portfolio at the Smart City World Expo Congress in Barcelona.
We’ve entered the digital age and smart cities worldwide are embracing technologies to streamline their operations and meet the growing expectations of their citizens. Today, citizens in the most vibrant cities are already seeing many initiatives designed to make urban services smarter, whether for transportation, parking, lighting, traffic and waste management, safety or law enforcement.
Urban services powered by the Internet will certainly enhance citizen quality of life, but developing this new generation of services requires integrating together many disparate technologies and billions of “things,” or devices. Today, it’s estimated that some 15 billion devices are connected, and this number is set to explode to 50 billion by 2020, particularly in and around urban centers. This complex assemblage will generate and transmit unimaginable amounts of data from all kinds of sensors, mobile devices and smart “things” to and through the Internet.
As the network of connected things grows, an increasingly significant volume of the data will be produced at its edge, where the data will also need to be processed, analyzed, and secured. As a result, new computer processing technologies must also be placed at the network edge to manage this new deluge in a distributed way across a citywide network to intelligently connect and inform people, processes, data and things. These technologies must deliver computing power at an unprecedented scale and help cities ensure economic, social and environmental sustainability.
What does that mean in practical terms?
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Tags: Cisco, Fog computing, innovation, IoE, IoT, smart+connected cities
The Brooklyn Nets have kicked off the 2015-2016 season at the Barclays Center, but for the first time ever the venue will also host a full slate of NHL games, as the New York Islanders have made the arena their permanent home this season. But whether fans are there to see slam-dunks or power-play action, they will undoubtedly benefit from the relentless focus of the Barclays Center to deliver one of the most technologically advanced fan experiences in all of sports.
Barclays Center employs cutting-edge technology solutions to remain on the forefront of delivering the digital fan experience fans that have come to expect. A leader in stadium connectivity and digitization since it opened in 2012, Barclays Center utilizes Cisco Connected Stadium Wi-Fi and Cisco StadiumVision to revolutionize the way fans consume live sports, contributing to their mission to keep visitors better informed, engaged and connected than ever before.
Through the use of the Barclays Center mobile app, fans enjoy a customized experience with choices and information on what to watch, ways to interact and more. From the ability to order concession items directly from their seats, to streaming live video, watching replays, and even sending photos and messages to the stadium video boards, the arena’s app is all about making the fan experience more seamless and interactive.
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Tags: #DigitalTransformation, Barclays Center, Cisco, Cisco Connected Stadium Wi-Fi, CiscoSESG, concert, Connected Stadium, InternetofEverything, IoE, Ken Martin, nba, NHL, sports, sports tech, Sports technology, Stadium WiFi, StadiumVision