Today we are seeing a step change in the applications and data infrastructure. No longer do we rely only on large centralized repositories. Instead, hyper-distributed infrastructure is hosting apps and data at any location, resulting in a growing network of “centers of data.” These centers of data are small computing hubs used by people and processes within an organization. As ecosystem dependencies increase, businesses are not only dependent on these centers of data inside their organization, but also on those outside their organizations. This paradigm unites information from sources that had never been connected before to produce new insights, new processes across value chains, new contextual experiences and people engagement. Read More »
Cities, states, and other communities continue to face an increasing variety of challenges: traffic congestion, parking, public safety and security, waste and water management, and access to education and healthcare. As such, government leaders are looking to technology to solve these challenges, while also finding more efficient ways to provide better services, reduce the carbon footprint, and enhance livability.
Solutions enabled by the Internet of Everything (IoE), such as the Cisco Smart+Connected City Operations Center, can successfully enable communities to become digital and to address these challenges.
This means improved operating models to drive efficiency, safety, and better citizen experiences overall.
Many of you know about the Cisco Secure Ops Solution that was announced in 2014, and that it has already been adopted by Shell to secure the company’s critical infrastructure, but may not have seen a demonstration or talked with a Cisco subject matter expert about it.
Well, here’s your chance. We have arranged for a booth in the industrial vertical area at the World of Solutions at Cisco Live in San Diego to show just that. We’re pleased to be accompanied by one of Cisco’s security partners to show new features and functionality that takes Secure Ops even deeper into the cybersecurity protection and surveillance arenas.
The Cybersecurity space is getting more and more alarming every day. As my colleague Peter Granger notes, we have gone from the quaint world of Sherlock Holmes…
Sherlock Holmes: I didn’t really ask, Dr. Franklyn, but what exactly do you do here?
Dr. Franklyn: Oh, Mr. Holmes, I’d love to tell you. But then of course, I’d have to kill you.
Sherlock Holmes: That would be tremendously ambitious of you.
…past the pseudo-high-tech world of James bond and closer to a more modern world reminiscent of Kiefer Sutherland’s character Jack Bauer in the TV series ’24’. Today’s Cyber attacks are not just disgruntled employees or simple mischief makers (although that’s bad enough), but can be carried out by powerful crime syndicates and hostile governments.
Now more and more attacks are becoming visible and reported (e.g. Stuxnet like ‘Havex’ malware strikes European SCADA Systems – June 2014) and whether they are a terrorist attack such as the data destruction attacks on Saudi Aramco and on Qatar’s RasGas gas company in 2012 or unintentional (the vast majority of reported cyber incidents are ‘accidental in nature’ as reported by the Repository of Industrial security incidents, 2011), billions of dollars are lost every year because of them. Night Dragon, Shamoon, Flame, and Duqu have joined Stuxnet in the past few years and more will come.
A study by Fox-IT reported that 60 percent of oil and gas companies do not have a cybersecurity incident response plan. In addition, only 11 percent are fully confident that they can address a cybersecurity breach appropriately. Twenty-three percent admitted that they are not actively monitoring their network for potential intrusions.
How can Cisco help your energy organization? You can find out more by visiting our cisco.com website, and check out the Security for Industrial Networks Overview/White Paper (don’t worry, it’s less than 3 pages!).
And, of course, you can also visit us Cisco Live: there you’ll see how the Cisco Secure Ops Solution is relevant to many industries and is helping tackle our customers’ security challenges. A combination of technology, software and services expertise, Secure Ops Solution can help you increase your security response levels significantly – before, during and after an attack, across the entire attack continuum.
Don’t forget our other presence there around the Collaborative Operations Solution, which my colleague Suresh Venkat talks about here: What does a Cisco Live Demonstration have to do with droughts, floods and fossil fuels?
We look forward to seeing you in the Process Manufacturing Secure Industrial Networks booth at the World of Solutions next week.
As always – comments are always appreciated and we respond to questions!
Analysts agree that academic institutions worldwide face more complex challenges than ever before and are under tremendous pressure to cut costs. At the same time, they also need to provide greater access to education, increased security, and improved outcomes and services, among others.
Through solutions enabled by the Internet of Everything (IoE), these academic institutions can successfully address their challenges, transforming schools and universities into connected campuses and taking them to the next level of an improved and digitized learning experience.
If every click made by a shopper on an online store can be considered valuable information, surely every step taken by a shopper in a physical store is also a similar wealth of data. While clearly this is valuable input that many stores would like to have, the means to collect and process it is not available everywhere. This fact has resulted in a significant gap in the information available in an online as opposed to a physical store.
Can the power of Internet of Everything and real-time analytics bridge this gap? Can it help capture the shopper behaviors using sensors in the store? Can real-time analytics at the edge transform this data into shopper insights?
Yes indeed. While we see the need for granular and enhanced analytics, we clearly see that many physical store retailers are yet to start their journey in capturing such shopper insights. Let’s take a 3D view of your shoppers.
You need to gather:
Door Traffic: This is the total traffic coming into your store. This metric is very valuable for understanding loyalty, conversion, staffing needs, and much more use cases as highlighted in the Cisco white paper on Retail Analytics. By filtering new and repeat visitors, we can understand your shopper’s loyalty – but when we bring together this data with point of sale data, it helps us to understand conversion. When we correlate this with marketing campaigns, it helps you get a sense of your store’s and campaign’s effectiveness.
Dwell Time: This is the time that your shoppers are spending in the store and in different areas of the store. It highlights the engagement of shoppers with your products and displays. For example, this metric can be used to understand products that are getting more attention from your shoppers, or can be used to determine more advanced metrics, such as balk rates and predicted wait times.
Demographics: This is the breakdown of segments among your shoppers. The granularity of this data can vary and can provide insights for customer segmentation and the ever changing dynamics of your shoppers, helping you to match shopper preferences and targeted promotions.
While there are no questions about the value of these data to the retailers, achieving it is currently a challenge due to the combination of technologies and sensors required to capture them precisely, effectively, and economically.
The Cisco Connected Analytics for Retail solution focuses on making this journey easier for retailers to capture the data and derive insights. Leveraging Wi-Fi, video, social, PoS, and other sensor data, and bringing together the power of real-time edge analytics, the solution provides retailers a 3D view of their shoppers.
If you are attending Cisco Live 2015 at San Diego, come by to check out the Connected Analytics for Retail solution demo in the World of Solutions pavilion. I look forward to seeing you there!