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My #InternetofEverything Perspective: Driving Smarter with Technology and UPS

Dave Barnes, CIO of UPS, shares his perspective on the Internet of Everything.

The Internet of Everything has transformed the operations of UPS, the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. For starters, the Internet enables UPS to help businesses everywhere deliver on the promise of e-commerce. UPS connects its customers to their customers in ways that improve global supply chains – and at the same time, allows customers to track their packages as they zip their way through UPS’s logistics network.

Cisco_UPS_Ioe Perspective

The Internet also helps UPS optimize its operations: As customers go online to schedule their pickup, UPS computers begin mapping the best way to move this incoming wave of packages – even before they’ve physically entered the UPS system. Being wired into the world enables UPS to deliver more than 16 million packages each day – and 4 billion packages a year – for nearly 9 million customers in more than 220 countries and territories.

Being wired also helps UPS drive smarter. To reduce the time –and fuel – needed to deliver those 4 billion packages, UPS has pioneered a proprietary new mapping and optimization solution known as ORION. ORION – short for On-Road Integrated Optimization and Navigation network – reviews the package information, the delivery instructions given by customers and the wireless data feeds from the handheld computers used by UPS drivers. ORION processes this data using advanced routing algorithms and then provides each driver with the optimal path to make that day’s run. UPS’s network also wirelessly transmits real-time alerts and updates to drivers as they run their routes.

The Internet of Everything is also enabling UPS to offer customers a more personalized delivery experience. Today, UPS customers have the ability to schedule delivery windows, provide special handling instructions – and redirect a package to another location even when it’s on its way. Thanks to the Internet, UPS can give customers big and small the VIP treatment.

What is your #InternetofEverything perspective? Join the conversation today on Twitter.

 

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#CiscoChampion Radio S1|Ep7 IoT

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists, hosted by Cisco’s Amy Lewis (@CommsNinja). This week we’re talking about the Internet of Things (IoT) with guest moderator, Cisco’s Lauren Friedman (@lauren)

Listen to the Podcast

cisco_champions BADGE_200x200 Read More »

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Internet of Things at MWC

Cisco SAP Helping Connect IoTHere we are, less than a week away from the most exciting conference of the year, Mobile World Congress (MWC). Exhibitors will be showing off the latest and greatest products and services to hit the mobile industry from over the past 12 months, an eternity in the technology world.  MWC will also give us a glimpse into the future innovations across the DNA of the mobile industry; the Devices, Networks and Applications which make mobility so exciting. 

For me, this year comes with added anticipation.  At Cisco, we have been promoting our vision of the Internet of Things, the process of connecting the unconnected, of integrating business processes and analytics to machines and sensors to create new insights that solve real world consumer and corporate challenges.  In addition, Cisco recently launched our Internet of Things Business Unit which is focused solely on meeting the demands of those industries and lines of business that operate in extreme environments.  These customers need more robust networking products that can not only thrive in the comfortable confines of the carpeted and air conditioned world of Information Technology, but also survive in the harsh cold, wet, dirty and stressful world of the operations technologist, or what we call the OT.  This harsh environment is believed to have significantly more “things” that connected compared with the traditional IT environment.

To that end, this year, Cisco and SAP have begun working aggressively together to help solve the latest set of problems our OT customers are facing.  From my perspective, the possibility of combining Cisco’s proven set of networking, collaboration and security products, with SAP’s world class industry business applications and HANA platform is extremely powerful and one which I’m jazzed to demonstrate in Spain next week. Read More »

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Summary: My Thermostat and the Internet of Everything

To me, the Internet of Everything should provide real-time data converted and translated into actionable information, and this data should be available in the things I use every day. My car, my fridge, my…thermostat?

Read my full article for a closer look!

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IoE: My First Impression

As Cisco is sharing its Internet of Everything ( IoE ) vision today at CES 2014, it makes me reflect on what the future of this technology will look like. We’re in such a connected society now, with more information available to us than ever before. I ask myself, “Will being more connected, with even more information at our disposal be something our society could benefit from?” After evaluating this concept, my opinion is a resounding yes.

Imagine a world where you can have everyday items “speak” to you without having to initiate the action. Our lives are so busy now that having important information alerted to us without needing to query it ourselves is a huge idea. Here are some immediate thoughts on how the Internet of Everything could help solve everyday problems.

How many of us have gotten into our car late for some sort of appointment, and while driving, realized we didn’t have enough gas to get where we needed to go? Having a sensor in the car alert you that you’re low on gas would be a time/stress saver. In my house creating weekly grocery lists can be cumbersome. IoE connected kitchenGoing through cabinets one by one seeing what’s needed, and putting them down on the list. Of course, this always happens right when you’re ready to leave for the grocery store. Imagine going up to your refrigerator and having it email you a list of items needed. That’s huge, and can save you from having to run back to the store more than once because you forgot that important dinner item! Read More »

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