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Cisco Unified Communications 9.0: A 360° Investment Protection Formula for your Collaboration Experiences

July 9, 2012 at 12:13 pm PST

Every time I have the opportunity to discuss technology investments with a CxO I hear these 2 requests over and over again: 1) reduce my cost of ownership (acquisition, operation and maintenance); and 2) protect and leverage my current investments.

It is straight-forward to see that with Cisco Unified Communications Release 9.0’s new assisted service capabilities such as native call queuing and one button to record, we’re further reducing total cost of ownership (TCO) and offering more value to our solutions. But if we look beyond new features and capabilities there are other factors in play, and the quality of the experience is becoming a very common theme of these conversations.

Don’t get me wrong, CxOs still want investment protection, and they still want the best TCO. But they ALSO want to make sure that their company is investing in the best platform to drive better collaboration experiences, in-house AND out, for the short AND long term.

It occurred to me that as more and more executives realize the great value that the collaboration tools provide, they’ve also grown more and more concerned about Read More »

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Cisco Announces Cisco Unified Communications (UC) Release 9.0

In my previous blog post, I shared important feedback Cisco has received from our customers (users, IT managers and Cx0s) around their specific needs for collaboration and unified communications solutions.

Influenced by what we’ve been hearing, today Cisco announced Cisco UC Release 9.0.  This release helps address our customers’ needs and reinforces Cisco Unified Communication’s role as the core foundation for communications and collaboration.

Why are we excited?  It delivers! Whether it’s voice, video, messaging, web conferencing, mobility, or security— it’s all about more flexibility, bridging systems together, and protecting our customers’ investments.

Flexibility is about Read More »

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Cisco Collaboration and Unified Communications Customers: We’re Listening

Listening to customers is a top priority for Cisco. I spend a lot of time with customers and their valuable input has directly influenced the strategic direction of our core collaboration platform.

What I’ve learned is that customer needs vary based on the perspectives of three distinct groups within the enterprise: Read More »

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More Switching Innovations from Cisco –delivering cloud-ready networking

Earlier this month, London played host to Cisco Live EMEAR where a key announcement was made from our switching team crossing data center, campus and service provider.  Cisco’s latest switching innovations are aimed at enabling our customers to address the megatrends of video, virtualisation, Bring Your Own Device (BYOD) and cloud, by delivering on their scale, services, and reduced total cost of ownership requirements.

With Cisco’s Cloud Index indicating that more than 50 percent of computing workloads in data centers will be cloud-based by 2014, and global cloud traffic will grow more than 12 times by 2015, to 1.6 zettabytes per year, this is clearly a trend that cannot be ignored and one that customers are often asking for support on.

To address the scale needs, Cisco announced it has updated its switching portfolio with 100 Gigabit Ethernet (GE) and 40 GE capabilities, the next speed limits for networking. In doing this, Cisco has just become the most extensive provider of 1/10/40/100 Gigabit Ethernet and converged networking switching solutions.

According to Rob Soderbery, senior vice president for Cisco’s Enterprise Networking Group, “A strong network foundation is central to today’s evolving corporate IT strategies, and this period of rapid change is an exciting time to be in the enterprise network and data center switching business.   Today’s industry-leading performance and services innovations demonstrate Cisco’s leadership, as we transition our customers to cloud, video, mobility, big data and virtualized infrastructures.”

Last summer, we had discussions with a number of you around the latest supervisor for the Catalyst 6500 switching line.  With this latest news, Cisco is continuing to deliver investment protection to its customers by adding 40 GE performance options to its Catalyst 6500 switching line, and 40 GE and 100 GE capabilities in its Nexus 7000 portfolio for interconnecting data centers to service providers.  To expand its campus aggregation and data center top of rack switching, Cisco also announced two new fixed-configuration platforms that provide high-density 10 GE switching.

Making it easy to enable new services, Cisco announced simpler network virtualization functionality for its Catalyst 6500, 4500 and Aggregation Services Router (ASR) 1000 product lines with a new technology called Easy Virtual Network, as well as scalable virtual services with a new Nexus 1010-X appliance for the data center.

So, what do Cisco’s customers think?  According to Jeroen van Ingen of the University of Twente, We like the Catalyst 6500 platform because it’s a true workhorse with a wide range of features. With a tight budget and little advance notice of new requirements from our researchers or our administration, we prefer a flexible solution to increase performance. The new 40 Gigabit module for the Catalyst 6500 with Sup 2T supports both 10 Gigabit and 40 Gigabit Ethernet and provides a seamless upgrade from 10 Gigabit today to future 40 Gigabit to meet the growing bandwidth demands, without any network disruption and forklift infrastructure change – true to the investment protection capability 6500 is so well known for.”

Together, all of these enhancements will help businesses scale their networks, simplify operations, and continue to derive value from their existing Cisco switching investments – many of which have been deployed for a decade or longer. Next time you get asked about TCO, consider how many vendors you could say that about.  At Cisco, we say that TCO is about more than cost of acquisition and this latest announcement clearly shows our on-going commitment to delivering long-term value and business benefits for our customers.

We welcome your thoughts and feedback.  If you would like more detail on these announcements, additional resources are available below:

Announcement: http://newsroom.cisco.com/press-release-content?type=webcontent&articleId=657081
Shashi Kiran’s Blog: http://blogs.cisco.com/news/cisco-switching-leadership-and-innovations/#more-58670

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The Right Network Can Help You Build for the Future

A network built with next-generation technologies helps you stay competitive, save money

Whether you’re building a new network or upgrading your existing one, are you giving any thought to your future needs? A secure, reliable network is a business necessity—not a nice-to-have. If you’re building the right network for your business, your network will not only meet your current requirements but will also accommodate your company’s future needs.

A network that’s built with the future in mind can meet changing demands, such as expanding to new locations, supporting mobile workers, addressing new security threats, and an increasing number of devices. The right network will also support future technologies such as cloud, virtualization, and bandwidth-intensive applications such as video and voice.

The benefits of building a network that can grow with your business are many. For example, building a network with next-generation technologies allows you to focus on your business and can help your company stay competitive, allowing you to better engage with customers and partners. In addition, building your network for the future provides investment protection, helping your company save money over time. Keep in mind: Even though a network built with low-cost point products may provide short-term cost savings, it could end up costing your company 20-35 percent more over a three-year period.

Read More »

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