Just prior to Interop about two weeks ago, Cisco unveiled its Remote Integrated Services Engine (RISE) on the Nexus 7000 series switch. Remote Integrated Service Engine (RISE) is a new protocol being added to the Nexus 7000 and 7700 platforms through NX-OS (software upgradeable to existing devices), that integrates external service appliances attached to Nexus 7000 Series switches with the same benefits as if the appliance was directly connected to the switch backplane, just like a dedicated service module. Initially, Citrix NetScaler Application Delivery Controllers (ADC) and the Cisco Prime Network Analysis Module (NAM) are the first services appliances that have integrated with RISE, and have been tested and Certified as “RISE-enabled”. With the announcement of RISE, we expect to develop an ecosystem of partners that will work with Cisco to take advantage of this technology, including other application services vendors and firewalls.
At Interop, I had a chance to meet up on the show floor with Citrix NetScaler Product Manager, Joe Peck, to talk about why Citrix is taking advantage of this new RISE technology.
… is none other than… (drum roll, please!) … our one year old baby, OpenDaylight! My heartfelt congratulations go to the OpenDaylight committers and contributors, the open source collaborators who have poured their heart and soul into this wonderful project. This is indeed a remarkable event, considering the skepticism surrounding its start just about one year ago, in fact at Equinox. The Interop and OpenDaylight announcement captures the meaning of this accomplishment very well and on behalf of the OpenDaylight partners, I would like to thank the developers and users, to wish them continued success and strong adoption. Know that as long as core open source principles are alive and well our project will do well. Thank you, Interop panelists and conference attendees, and most of all, thank you Cisco colleagues, customers, and partners for building and embracing the base of what promises to be a star project. I am so proud of you!
(If you haven’t heard about Cisco IT’s eStore, be sure to check out my recent write-up about eStore. You can also read the case study here, and read more from Adel du Toit who blogged about Cisco IT’s initiative here last June.)
We are thrilled to see Cisco IT being recognized for it’s internal Cisco Prime Service Catalog deployment. It’s a great testament to the innovative partnership between our product engineering teams and our internal IT organization.
That’s not all … This week at Interop Las Vegas, adjacent to the InformationWeek Elite 100 awards ceremony, was the announcement of the newCisco Mobile Workplace Solution – where Cisco Prime Service Catalog serves as the unified IT storefront for mobility services (you can read a great overview of the new solution from Jonathan’s blog post here). We showcased a live demo of the award-winning Cisco IT internal implementation of the Cisco Prime Service Catalog: the Cisco IT eStore.
As enterprise IT organizations adopt and implement their mobility strategies, they are learning just how much their end users expect and need in today’s increasingly mobile environment. For example, they need a simple, easy-to-use, and automated solution for ordering all of the mobility and other workplace services an IT organization may offer – rather than having separate portals for requesting smartphones, tablets, mobile apps, desktop software, laptops, or BYOD services. A unified service catalog and single access point for all IT services increases workforce productivity, with a better employee experience and improved satisfaction with IT.
As Jonathan describes in the blog post linked above, organizations typically begin from a device-focused approach. IT often focuses on corporate-liable devices or employee owned devices, providing an easy way to onboard these devices and access basic services. Then, organizations progress to the application-focused phase, where the enterprise leverages mobile applications to provide productivity and empower employees.
The third and final step in the enterprise mobility journey is experience-focused. After having fulfilled the initial device-focused and app-focused stages, organizations are becoming experience-focused and prioritizing service automation to improve the employee experience and provide an easy-to-use, automated self-service experience.
A colleague of mine here at Cisco, Jonathan, recently spoke well to the Evolution of Cisco Mobility Workspace Journey. Like all technologies, there is an adoption and engagement cycle based on maturity and risk level. We begin at the device-focused phase with a simple “get me on the network.” Following is the application-focused phase, “now that I am on what can I do with my ability to move around without a wire and work anytime and anywhere.” And the final is the overall experience, which is tailored to the user based on who they are, where they are, what they need or can do. And one can argue the next mobility phase for organizations is IoT (Internet of Things) as more single purpose devices (not necessarily with a user behind it) move to the wireless network.
What is critical to point out is the consistent requirement (not a nice to have) for security as the mobile user experience expands. Why is this so important? According to IDC over 47 percent of organizations see security enhancements required with their mobility initiative. The questions to consider are:
What are the secure mobility issues today and potentially tomorrow?
What are the implications?
What is likelihood of these threats?
The top secure mobility concerns noted by numerous surveys indicate the following:
Cisco has been playing a critical part for retail, healthcare, hospitality and transportation organizations to gain an understanding of how end-users move throughout an organization’s physical location. This is done through our Cisco Connected Mobile Experiences (CMX) solution.
With all the valuable information CMX provides, the demand for even more accurate data has been growing. Location accuracy has been a hot developing field and, as I mentioned in announcing our Best of Interop Finalist status in the wireless category last week, Cisco’s taken the lead in redefining how this location-based data is acquired.
In the past many solutions have relied on the probing performed by the mobile device to acquire location-based data. In recent months this approach has shown diminishing returns. The underlying issue is that this data is reliant on how frequently the mobile device probes an access point. A couple issues that arise include:
- Mobile device manufacturers are reducing the frequency of device probing to conserve battery. This reduces the number of data points collected and impacts the accuracy of the data
- Different manufacturers probe the access point with varying frequency so some devices deliver more accurate information than others skewing the location analytics data.
At Cisco’s annual Partner Summit event we are revealing some key areas of focus for the upcoming Cisco v8.0 release. Although the list is not inclusive of all new functionality, I would like to highlight some steps we are taking to bring CMX to meet the ever-evolving demand for location-based data.