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Expanding Mobility with Community Wi-Fi: 40% of Consumers Regularly Connect to the Internet in a Friend’s Home

English poet John Donne said, “No man is an island, entire of itself.” The same could be said for a man’s — or woman’s — home network, which today is no longer his or hers alone. Friends and family increasingly expect to be able to connect their growing number of mobile devices to the Internet when they are at someone else’s home. In response, service providers (SPs) are creating Wi-Fi communities to enable users to connect safely and seamlessly to SPs’ Wi-Fi networks from other customers’ locations. Not only do SPs understand that there is pent-up customer demand for this sort of “community Wi-Fi” — they also realize that this model makes good business sense. This sort of service will enable them to expand the size of their Wi-Fi network quickly, differentiate their broadband offerings, acquire new customers, and manage customer churn.

Many SPs are now trying to understand how they can create a community Wi-Fi network among their broadband customers and reap new business benefits. However, there has been very little information available on customer behaviors to help SPs design a winning program and build the business case for further investment. To learn more, the Cisco Internet Business Solutions Group (IBSG) conducted a survey of 1,060 Canadian mobile users to understand their needs and behaviors, their Read More »

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Probing Deeper into Minority Broadband Usage

Howard Baldwin - Photograph

By Howard Baldwin, Contributing Columnist

John Horrigan spends a lot of time worrying about the digital divide – the chasm that divides certain demographic sectors when it comes to accessing information, transacting business, and interacting with government.

I wrote about this last year in Broadband: Exploring The Demographic Patterns, but Horrigan has dug a little deeper, both in his former position with Pew Internet Research and his current position as vice-president and director of the Media and Technology Institute at Washington, D.C.’s Joint Center for Political and Economic Studies.

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Move Over SDN – NFV Taking the Spotlight

Energetic debates of what SDN is and the expanding scope of what it can do for our customers continue to race along in a chaotic frenzy. In addition, the overall SDN market is somewhat fragmented in terms of both vendor positioning and marketing.  Collectively, the conversation really comes down to improving business agility and the efficiencies gained in bringing new services to market. Essentially, the goal is to enable operators to make their networks and services go much faster.

While software defined networking (SDN) technologies continue to drive significant entropy in our industry, Network Function Virtualization (NFV) recently rose up and became a key focus of many discussions at Mobile World Congress in Barcelona last month. Read More »

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MWC 2013: IoE and the Evolving Mobile Architecture

I had the great privilege of participating on a panel at Mobile World Congress 2013 along with our customers, Deutsche Telekom and Vodafone, and my peers from Ericsson and Huawei. We discussed the evolution of the Network Architecture for mobile service providers.

From the infrastructure to the user, everyone agrees that the future will both bring and be driven by significant changes to the Network.  In particular, by bringing together access, network and cloud we will create new business opportunities and enhanced user experiences.

Let’s start with some technology trends and market transitions: Read More »

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How to build the future you

Most of us did not grow up sharing our private feelings with the world.  Today we are faced with the challenge of needing to build our brand.  This test can help you understand how socially connected you already are.

Be as web savvy as a librarian

When was the last time you visited a library?
Hint: Wikipedia counts.

Learn how future librarian, Elizabeth Lieutenant, is using Twitter to connect with like-minded students, professors and prospective employers.

Read More »

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