Increasing safety used to mean finding budget for additional personnel, vehicles, equipment, radio networks, and other traditional IT. But thanks to an influx of connected technology, cities all over the world are reimagining what’s possible.
One question that is on the minds of many government leaders is: how can my community bring the same amount of funding and resources, achieve effective and secure collaboration and information sharing, and leverage new technologies — such as BYOD and Internet of Things (IoT), as part of a scalable architecture?
The bringing together of people, process, data, and things (like sensors) in new ways can create powerful change. Here are a few examples:
The Internet Of Everything at Work: A New Zealand Police officer is more efficient on the streets thanks to the Mobile Responder app.
New Zealand Police Officers Spend More Time in Community. About 6,000 New Zealand Police officers now have about 30 extra minutes each day to spend in the community thanks to an intuitive mobile app called Mobile Responder. Instead of having to drive to the station to access law-enforcement databases, the officers rely on the power of the Internet of Everything to request assistance and help fight crime.
Hurricane Sandy Responders Used Video for Situational Awareness. During Hurricane Sandy, traffic lights at a major intersection in Queens, New York, lost power. The resulting gridlock had become dangerous to residents trying to evacuate. A fire department chief put in an urgent request for police officers to direct traffic, but the request was buried among hundreds of others. However, through the use of IP video cameras relaying the severity of the situation in real-time, a fire chief was able to escalate the evacuation request.
Accelerate Threat Awareness and Response. Problems like a flooded sewer system or downed power line hurt the local economy. Now, utilities are finding out about safety problems sooner, using their existing network. A sensor in the sewer system, for example, can report a problem before residents do. And the dispatcher can find the closest person—from any agency—with the expertise to fix the problem.
Safety is a prerequisite for a healthy city economy. Businesses and families move to safer cities. Tourists think about it when deciding where to go for vacation. Events organizers heavily weigh safety when selecting venues.
Increasing safety used to mean finding budget for additional personnel, vehicles, equipment, radio networks, and other traditional IT. But now mayors and police chiefs have another Smart Cities safety tool that works well—and costs less. Daniel Stewart, Senior Justice Advisor, and Chief Bob Stanberry, Cisco business development manager for Cisco Connected Justice and Public Safety recently discussed some of the safety and security challenges and trends in public safety in a webcast called “Unlock the Power of Technology to Make Communities Safer“. So how do we scale the same amount of funding and resource, achieve effective and secure collaboration and information sharing, and leverage new technologies -- Bring your own device, BYOD,Internet of Things, IoT, as part of a scalable architecture?
It’s called the “Internet of Everything.” The basic idea is to connect people, process, data, and things (like sensors) in new ways. Here are three examples.
New Zealand Police Officers Spend More Time in Community
About 6000 New Zealand Police officers now have about 30 extra minutes each day to spend in the community.
New Zealand Police Deputy Commissioner Viv Rickard
The solution is deceptively simple. The officers were given iPhones and iPads so that they can communicate more directly, intuitively and gain access to information more easily. They don’t have to drive to the station to access law-enforcement databases and submit forms. Instead, they just use a mobile app. They receive assignments from the dispatcher using the mobile app called Mobile Responder. To request assistance, they just click, and the dispatcher receives the exact location.
The only cost was for the mobile devices, approximately NZ$159
New Zealand Police Mobile Responder App
million. What’s striking here is that the department didn’t need come up with the funds to build a wireless network. Instead, Vodafone agreed to give priority to New Zealand Police wireless traffic over Vodafone’s existing, public 4G/LTE network. That’s possible thanks to the 3rd-Generation Partnership Project (3GPP) multimedia priority service.
Giving priority to public safety agencies on public cellular networks is a major breakthrough. During emergencies, traffic spikes over cellular networks can impair quality or cause outages. Police and fire departments need priority over public networks. And with multimedia priority service, they can have it.
In a 2013 pilot with 100 officers, the mobile apps saved an average of 30 minutes each day. Multiplied by 6086 officers, the time savings amount to 325 full-time officers. The time goes toward frontline crime reduction.
Hurricane Sandy Responders Used Video for Situational Awareness
During Hurricane Sandy, traffic lights at a major intersection in Queens, New York, lost power. The resulting gridlock had become dangerous to residents trying to evacuate. A fire department chief put in an urgent request for police officers to direct traffic, but the request was buried among hundreds of others.
Hurricane Sandy, Lessons Learned
The fire chief was able to convey the urgency of the request using video cameras, part of the Internet of Everything. Nearby was a Cisco NERV (Network Emergency Response Vehicle). The chief aimed one of its Cisco video surveillance IP cameras at the intersection. Then he invited New York Police Department and Emergency Operations Center personnel to a WebEx session with audio and video. Seeing the gravity of the problem firsthand, commanders agreed to escalate the request. Just 15 minutes later, police officers arrived to direct traffic. The evacuation proceeded in an orderly way.
Accelerate Threat Awareness and Response
Problems like a flooded sewer system or downed power line hurt the local economy. Businesses have to close their doors, and people tend to stay home instead of shopping or downing.
Now utilities are finding out about safety problems sooner, using their existing network. A sensor in the sewer system, for example, can report a problem before residents do. And the dispatcher can find the closest person—from any agency—with the expertise to fix the problem.
Technuf Aphelia Mobile App
One of our partners, Technuf, has built a solution called Aphelia. It’s a mobile app that ties into Cisco IP Interoperability and Collaboration Solution (IPICS) and our Instant Connect push-to-talk (PTT) solution. The dispatcher receives alerts on a tablet, such as “70-foot redwood tree has fallen on 25-foot power line in residential zone.” The dispatcher taps a button to see nearby field workers with the required expertise. Another tap assigns them the task.
Field workers receive the assignment, including a map, on a smartphone or tablet. To collaborate with other experts, they just tap to start a video call. Another tap starts a PTT radio session from the smartphone.
Safer Cities, At Lower Cost
These are just a few examples of creative ways to use the Internet of Everything for safer cities. The payoff is a better quality of life, and an invigorated economy.
there are currently about 2 connected devices for every human being on the planet?
more than 99 percent of things in the physical world are still not connected to the Internet?
analysts are predicting the world will reach 50 billion connected devices by 2020?
All over the world, sensors, smart objects, and other devices are connecting through the reach and power of the Internet. Manufacturing floors, energy grids, healthcare facilities, and transportation systems– are also being connected through the power of the Internet.
And they’re dynamically generating, analyzing, and communicating intelligence to increase operational efficiency, visibility and control, power new business models, and improve quality of life.
…You have access to unlimited computing power at a reasonable price…
…Everything is connected to everything else…
Would you run cities the same way?
Would you live your life the same way?
I think you’ll agree that the answer is no.
The Internet has already radically changed the way most of us live our lives. If we take a look at the challenges facing cities today--overcrowding, traffic, areas of poverty, crime, limited access to healthcare, education, citizen services—we recognize the opportunity for the Internet—as it evolves—to radically change the way we address these challenges as well.
The growth and convergence of things and data as well as people and processes on the Internet–which we call The Internet of Everything (IoE)--is allowing us to look at the challenges our cities are facing in new ways and apply to the power of IoE to change, well, everything.
The Internet of Everything can empower cities to gather relevant data, analyze it, process it, share it and deliver it to the right people, places, and things to make stuff happen.
Whether it’s to change the stop lights to green as an ambulance is making its way to a hospital or automatically alert the public when the water supply has been compromised, a smart, connected city has more tools in its arsenal to address its most pressing challenges – and leverage new economic opportunities.
With organizations all over the world striving to make lasting connections with both their workforce and customers, mobile communications have fundamentally changed the way business works. And when you factor in the added influence of cloud computing, an exciting collision of technology -- known as the mobile cloud – has emerged as a major factor in significantly increasing the overall value of mobility.
Mobile-Cloud Accelerates the Pace of Change: Blog by Padmasree Warrior
Do you find yourself wondering what are the possibilities that mobile cloud brings to the business world and how can we use what we already know to realize them?
In part one of a riveting new blog series, Cisco Chief Technology & Strategy Officer Padmasree Warrior answers these questions and dives even deeper into the growth of mobile cloud and how businesses in any vertical stand to benefit.
The Growth of Mobile Cloud
The growth of mobile cloud will be a major force in shaping the business landscape and future tech decisions. Already, mobile cloud has been a huge factor in the momentum behind the progress of the Internet of Everything. The dissemination of “Big Data” across an exploding number of mobile devices (more than 10 billion mobile-ready devices in play by 2018) is just one example.
For a visual perspective and numbers-rich look at why the Internet of Everything has the potential to grow corporate profits by more than 20% by 2022, take a look at the Pace of Change SlideShare.
Cloud World Forum:Nick Earle, Senior Vice President of Worldwide Services Sales and Channels at Cisco will be giving a keynote at Cloud World Forum (London, UK) on June 17th at 16:30. His masterclass address will discuss how you can align your strategy and business for success using cloud.
[Podcast] Hybrid Cloud – Different Clouds for Different Needs - Fabio Gori, Director of Worldwide Cloud Marketing at Cisco provides answers to big questions: As cloud gives an opportunity to businesses to buy services externally – how is cloud impacting your customers? Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? Fabio also tells us everything about Intercloud and Cisco investment on it. Listen to the podcast.