Cisco Blogs


Cisco Blog > Manufacturing

IoT at Work: Connected Vineyards and More

The convergence of Operational Technology (OT) and Information Technology (IT) is becoming more important now than ever – and that sentiment was heard loud and clear at last week’s complementary Cisco Live Melbourne and Rockwell Automation ConnectED events. Held for the first time under the same roof, the two events provided a unique opportunity for end users to learn how to accelerate industrial business performance in a joint experience.

Attendees to both events alike enjoyed seeing examples of industrial technology in action such as the Connected Vineyard demo, which I had the pleasure of demonstrating to customers in the Cisco Live World of Solutions.

In the demo, we discussed how to add business value on top of sensor information. For example, the images below show sensor information in an easy-to-read dashboard that can help us troubleshoot potential issues before they affect the bottom line.

IoT at Work Image 1

IoT at Work Image 2

Read More »

Tags: , , , , , , ,

IoT, from Cloud to Fog Computing

Introduction

Nowadays, there are billions of devices connected to the Internet, and this has led to some advances in the Electronics and Telecommunication technology developments in recent years which resulted in various kinds of very powerful devices with communication and networking capabilities that have attracted the industries to adopt this technology into their daily business to increase their efficiency. Other than the industrial sector, there are other sectors like assisted living services, public services, etc., which have a big demand for Information and Communication Technology developments. Therefore, there is the need for a new paradigm in M2M communication which enables “Things” connectivity to the Global Internet Network. This paradigm is known by the term IoT.

IoT is the network of physical objects or “Things” embedded with electronics, SW, Sensors and connectivity to enable it to achieve value and service by exchanging data with the manufacturer, operator and/or other connected devices through advanced communication protocols without human operation. The technology of IoT has been evolved according to the environment based on information communication technology and social infrastructure, and we need to know the technological evolution of IoT in the future. Read More »

Tags: , , , , , , ,

#CiscoChat Explores Mobile Data as the New Currency for Today’s Retailers

Cisco_Chat_Mobility_TWITTER

The Internet of Everything (IoE) is driving remarkable change and opportunities across nearly all industries. But few are as visible — and rapid — as the upheavals affecting retail. Today, retailers aren’t just competing with the store across the parking lot. Industry leaders face an expanding universe of mobile and virtual shopping possibilities vying for the attention of their customers.

Recent Cisco retail research shows that mobile commerce grew forty-seven percent in 2014 (Q2), far out-pacing e-commerce (ten percent) and total retail overall (three percent). And it’s not surprising, with nearly every customer using a mobile device of one type or another. Today, eighty percent of shoppers are now classified as “digital.”

Mobile devices — and rapidly evolving customer behaviors — are driving expectations for more fully optimized digital shopping experiences, in store and out. Yet traditional retailers have an exciting opportunity to meet this demand by offering hyper-relevant customer experiences that drive savings, efficiency, and engagement. In merging the best attributes of the physical store with the online experience, brick-and-mortar retailers can drive their own industry disruption. Read More »

Tags: , , , , , , , , , , , , , ,

Navigating Dark Data To Find Hidden Value in a Digital Era

Our world is rapidly connecting people, process, data, and things in ways that were unimaginable just a few years ago. The Internet of Everything (IoE) is at the heart of this transformation.

As more dark assets are “lit up,” organizations will receive an influx of valuable data that can lead to insights, knowledge, and opportunities. However, much of the data generated will be just beyond reach, frequently referred to as “dark data.” Read More »

Tags: , , , , , , ,

IoE Can Help Banks Can Restore Trust and Close the Value Gap with Customers

“Let the buyer beware” is a sentiment that dates back well before consumer protection and truth-in-advertising laws. Yet, the issue of trust continues to permeate all areas of society today. A few weeks ago, I wrote about the “trust cliff” that affects the amount of information consumers are willing to share with retailers in order to have more relevant interactions.

Now, a new Cisco study on retail banking in 12 countries reveals a different kind of trust problem: consumers are getting less value than they expect from their banks, and this “value gap” is impacting customer trust.

The global financial crisis of 2007-2008 greatly damaged consumer trust in financial institutions, and brand equity has fallen along with it. In 2009, one year after the financial crisis, the world’s top 500 brands saw the value of their brands drop by 32 percent. For many banks, their brand value has yet to recover from pre-crisis levels.

But the roots of distrust go deeper than that. Our study shows that there is a fundamental disconnect between banks and their customers, and many customers no longer look to their banks to help them meet their financial goals. In fact:

  • 43 percent of customers say their bank doesn’t understand their needs
  • One in four would choose another provider for their next account or service
  • Only 40 percent of respondents worldwide turn to a financial professional for advice, and of these, 28 percent believe the advice is ineffective

IoE Trust and Value Gap graphic

Meanwhile, a growing cadre of disruptive “non-bank” innovators is exploiting this value gap between banks and their customers. They range from technology companies such as Apple and Google, to retailers such as Amazon.com and Tesco, to mobile and digital-only banking services, payment companies, and automated investment services. A surprising 80 percent of consumers surveyed said they would trust a non-bank for their banking services. In eight out of the 12 countries surveyed, more consumers would actually trust a non-bank than their own bank.

Read More »

Tags: , , , , , , , , , , , , , , ,