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Real-Time Analytics Can Make the “Last Checkout Line” a Reality—and Drive Bottom-Line Gains for Retailers

As retailers compete for consumers’ attention—and purchases—they are always looking for ways to deliver a better shopping experience that will make customers want to come back to the store, again and again. A good starting point is to eliminate some of the common frustrations of the shopping experience, such as long checkout lines.

Cisco’s new campaign on the “Museum of Lasts” shows how the Internet of Everything (IoE) will bring about the “last checkout line.” But that’s just the beginning. When retailers apply real-time analytics to the networked connection of people, process, data, and things, they not only improve store operations and customer service, but also provide the “hyper-relevant” experiences customers crave. Read More »

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Internet of Everything Fuels New Standards for Smarter Austrian Roads

The transportation industry is on the cusp of a total revolution with the Internet of Everything pushing our innovation. Cisco estimates that the coming together of people, process, data and things in Internet of Everything (IoE) world creates unprecedented opportunity. Specifically, over $19 trillion in value at stake will be up for grabs by public and private sector organizations and our industry is certainly capturing its share of that opportunity. Through the use of networked sensors and real-time data reports, agencies like ours across the world have used connected transportation to keep commuters moving by setting new standards for millions of miles worth of roadways. Read the ASFINAG case study. Read More »

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In Emerging and Developed Markets Alike, Banking Customers Demand IoE-Driven Services

Around the world, banking customers express similar frustrations: they believe the value they receive from their banks is declining, at a time when their trust in those banks already has eroded.

What’s more, according to a Cisco survey of 7,200 banking customers in 12 countries, four out of five customers would trust a non-bank, such as a technology company or retailer, to handle their banking needs. Some of those disruptive competitors are succeeding where banks fail: by engaging customers with convenient transactions and value-added services.

The Cisco study found that Internet of Everything (IoE)-enabled services can help restore the value customers expect from banking institutions. IoE — the networked connection of people, process, data and things — makes it possible for banks to offer a more relevant, engaging, and convenient experience for customers.

Of the $19 trillion in global economic value Cisco estimates IoE can create over the next decade, 7 percent ($1.3 trillion) is accounted for in the finance market and could be addressed with concepts included in this survey.

The digitization of business and society is happening at a rapid pace and people are looking for improved, digital services that make life easier. Banks need to embrace this pace of change and deliver relevant services or risk becoming obsolete in a market where other providers are stepping in to fill the gaps.

Read More »

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Internet of Everything Shines Light on Smarter Healthcare Solutions

The Internet of Everything (IoE) has the potential to be worth an estimated $19 trillion. But this huge number means nothing if it isn’t improving people’s lives.

Industry visionaries are seeking ways to help businesses and people extract value from IoE. In healthcare, IoE promises to improve care delivery, enhance patient and visitor experiences, and create new care models we can only imagine.

This is partly because ‘dark assets’ – common objects not connected to the Internet – are being equipped with minute, yet technologically advanced sensors, transforming them into connected devices capable of generating useful data that can advance health services. Read More »

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The Last Checkout Line: How the Internet of Everything Can Transform the Retail Experience

Retailers are increasingly leveraging the power of the Internet of Everything (IoE) to transform traditional brick-and-mortar stores into a high-octane digital experience.

From advanced data analytics that monitor customer demand in real-time to pervasive video and cloud technologies that enable shelves to sense, customers and retailers are becoming closer than ever before.

However, there is much room for progress. Long lines remain a pain point for shoppers. Read More »

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