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The #InternetOfEverything Ushers in Opportunity for The Last Product Recall

In our consumer-centric society, product recall announcements grab headlines and attention. As their costs continue to climb, enterprises have weathered recent recalls with record-breaking costs that have soared into the billions. Beyond the bottom-line, product recalls can also be costly to people’s quality of life – an outcome that both companies and consumers are motivated to avoid.

Thankfully, the Internet of Everything (IoE) is on track to make the last product recall a reality.

Imagine a world where organizations can predict failures, patch code and remove parts from the supply chain before defective products reach consumers, completely preventing product recalls. What if issues could be fixed with wireless software updates so that consumers didn’t have to physically return and replace products?

Recently, I had the chance to discuss these ideas and more in a new Future of IT podcast episode with Matt Littlefield, president and principal analyst at LNS Research where we discussed how IoE is making the last product recall a reality.

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Partner Voices: Identity, Security and the Internet of Everything

As I often do with our Cisco Partner Voices blogs, this week’s entry is really more about me getting out of the way and letting the partner tell the story. I mean, after all, that’s what this whole series is about, right?

This week, I had the opportunity to hear from Geoff Webb (@GeoffvWebb), Senior Director, Solution Strategy for NetIQ. Geoff had some thoughts on the Internet of Everything (IoE) that are definitely worth sharing with the Cisco Partner Ecosystem.

In Geoff’s words, the Internet of Everything holds incredible promise – the opportunity to completely redefine how we interact with technology, the way we use information, even the way we perceive the very world around us.  We’re going to be surrounded, 24/7, by smart devices that do everything from help us drive our cars more safely and monitor crop yields across the world to double checking that we turned the oven off before we left home, even run an airliner’s engines at peak efficiency as it flies around the world.

These smart tools – whether it’s wearable, drivable, sitting in our homes and/or in our bodies – are going to change absolutely every aspect of the way we think about, and use, information and technology.  Yet at the same time, this is going to make new demands on the way we plan for security and privacy.  And, the key to building the new, safe and secure IoE is going to be a deep understanding of a very old concept: that of “identity.” Read More »

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Internet of Everything and Machine Intelligence

Let’s start on a light note. For a brief period of time, the Internet of Things became associated with the fridge that orders milk by itself. This retro-futurist icon is a great example of a common tendency for extremely disruptive technological waves to first enter the public realm in the form of low impact nice-to-have use cases (personal computers and robotics suffered the same fate at first). Besides being amusing, these are also instructive. The small-mindedness of a fridge that has a direct line to the supermarket is a great way to make a really important point: the value of the Internet of Everything (IoE), ultimately, is about the network, not the individual connections. Read More »

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The Future of Retail Banking

During your morning workout at the gym, a device on your arm measures each step and connects with…your bank. By monitoring your healthy lifestyle, the bank can then arrange a lower rate on your health insurance. Later, when walking toward your office, you notice an apartment for sale in a neighborhood you have been scouting for real estate deals. So you point your smartphone at the building to view an augmented-reality image superimposed on the building. In turn, you see the price, square footage, and a live link to your bank’s virtual mortgage advisor.

These kinds of scenarios could become commonplace, once banks embrace the opportunities of the Internet of Everything (IoE) era. While today’s digital consumers demand experiences that are relevant to their current context, many feel that banks don’t understand their needs. Contextual interactions may be common when buying books or streaming movies, but customers sense a “value gap” with their banks. And many are willing to trust disruptive innovators from outside the traditional realm of financial services to fill this void.

Banks can keep pace with customer demand by adopting IoE-enabled solutions that offer expert advice, value-added services and convenience, whenever and wherever customers need them — and do so securely. Wearables and augmented reality are among the more forward-looking innovations that banks should be exploring today. But there are many other ways for banks to reconnect with customers.

In a recent Cisco survey of banking customers in 12 countries, respondents were extremely receptive to five core IoE-enabled banking solutions centered on advice (virtual financial advice, virtual mortgage advice and automated financial advice) and mobility (branch recognition and mobile payments). Seventy-five percent would move their money to another provider for one or more of the five concepts. In emerging markets, respondents are twice as likely to move their money.

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SUMMARY: As Cisco Intercloud Turns One, Two of its Architects Reflect On How The Strategy Was Born

“One year ago this week, Cisco announced a plan and a billion dollar investment to build the world’s largest Intercloud – a globally connected network of clouds from Cisco and our partners. As we arrive at the one-year anniversary, I took a few minutes to chat with Cisco President Rob Lloyd and Cloud SVP Nick Earle – two of the ‘architects of the Intercloud’ – about how the idea came about, and what they have learned in the year since the vision was unveiled.”

Click here to read the full post by David McCulloch
A Q&A with Cisco President Rob Lloyd and Cloud Senior Vice President Nick Earle

 

Intercloud Birthday

Happy Birthday, Intercloud!

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