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Co-Innovating With Our Customers

In the past couple of years, I have been delighted to see how the digital revolution has accelerated the pace of innovation at warp speed. It has been even more gratifying, however, to experience how this trend has disrupted traditional relationships between technology suppliers and their customers.

Today, the most successful suppliers and customers have become more like trusted partners co-innovating solutions together. Fading fast are the days when the relationship between seller and buyer consisted of a handshake and a few check-in calls before re-engaging again when contract renewals came up. Read More »

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At the Center of the Digital Vortex: Chaos, Disruption, and Opportunity

The only thing that remains constant is change.

It’s an old adage. While it has always been true, it’s especially relevant now. Today’s pace of technology change is akin to a vortex, relentlessly and chaotically sweeping everything into its spiral path, demanding digitization. As with a real vortex, the force of this change is too strong to ignore and those objects (or business models) that fail to adapt will break apart and fall away.

Indeed, digital disruption has the potential to overturn incumbents and reshape markets faster than perhaps any force in history. Organizations that do not drive their own digital business transformation will be left behind. Those that do will be pulled toward a “digital center” in which business models, offerings, and value chains are digitized driving new revenue streams and substantive business outcomes.

Developing New Business Models for the Digital Age from Cisco Business Insights

 

The driver behind this pace of disruption is the Internet of Everything (IoE), the networked connection of people, process, data, and things. Cisco projects these connections to surge from 15 billion today to some 50 billion by the end of the decade. IoE is sowing disruption, certainly — but it is a force for disruption and creation. With a total Value at Stake of $19 trillion from 2013 to 2022, IoE represents a profound market transition — and opportunity.

Read More »

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Connected Machines Take Manufacturing to the Next Level of IoT

We’ve all seen how connected products can transform industries in areas like home energy management and personal health, and manufacturing is no exception. When products communicate back to their original makers, the manufacturers can detect production flaws well before customers would need to raise warranty claims. Further, product usage data can become the core of value delivered to the customer. Now that we have Fitbit and Jawbone UP, would you ever consider buying a traditional pedometer whose only method of telling you steps is on an LCD display?  These ideas can be applied to machines on the factory floor too.

In a previous blog post on the Connected Factory, I shared how Cisco’s validated designs combine best practices from operational technology (OT) and IT into robust and secure networks. I also addressed how wireless connectivity can enable a more effective workforce and how digital transformation with real-time production analytics improves quality. Read More »

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What happened after the Innovation Grand Challenge Awards?

At Cisco, we have invested significant time, money and resources into igniting innovation around the Internet of Everything (IoE) both inside and outside the company.

Since fostering an innovation ecosystem is so critical to the success of IoE, last year we launched the global Innovation Grand Challenge. The risk-reward ratio was high, but with a lot of hard work – at Cisco and with partners — the Challenge was a resounding success by all accounts: more than 1,000 entries from 171 countries.

The winners were announced at the IoT World Forum in Chicago last October, and they received not only prize money, resources and mentorships – but also valuable publicity. Driven by the success of the initial Challenge, the IoTWF Steering Committee recently decided to launch a second Innovation Grand Challenge, and this year’s winners will be announced in December at the World Forum in Dubai. Read More »

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Disrupt or Be Disrupted: Industrial Internet of Everything at Cisco Live

I just returned from Cisco Live and the vibe was incredible. We had over 25,000 customers attend this event and additional partners and Cisco employees that pretty much took over San Diego. I had the pleasure of spending most of my time in the Connected Factory Experience Manufacturing vignette, as part of the industry stories in the World of Solutions part of the conference. This was truly the biggest business area in a key vertical for Cisco. During this time frame, I was able to speak with about 200 customers and the resounding feedback was that we are spot on with IoT, IoE and Business Outcomes. We had demonstrations in the World of Solutions that revolved around industrial use cases including security and analytics.

In customer meetings, manufacturers were looking for guidance on where to start with the Internet of Everything and Industrial IoT. In fact, John Chambers’ farewell keynote which focused on the messages of ‘Disrupt your industry or be disrupted’ resonated well with attendees. There was a strong, consistent theme of change, disruption, connecting your company and connecting your world as well as how Cisco can help. I also felt more of a sense of urgency for network and IT managers and professionals to be more engaged with the lines of business. Everyone understands that being more creative, disruptive and closer to the business positions IT to be integral to meeting industrial imperatives.

We have been working with quite a few customers to start their IoT journey. Despite IoT being a relatively recent trend, we have been working with a very innovative food manufacturing company in the Midwest who is embarking on a new facility and wanted to build the “factory of the future” or “digital Factory” and fully embraced Cisco to help them down this journey. While it is a bit easier with a green field or brand new factory, there are still issues with identification and starting pilot projects. Read More »

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