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Breaking the Silos and Connecting the Unconnected

In the past, enterprise architecture was designed to be silos – Data, Voice, Clinical and many more. Demarcation, Control and Ownership was given special emphasis. IT departments ruled and decided what, when, how systems were procured, installed and operated.

As market transitions happened and new consumption models became available, the line of business started procuring cloud based services to keep up with their demands outside of the IT’s enterprise systems. While this accelerated innovation and efficiencies, with applications everywhere, challenges grew alongside.

CIP-EnterpriseAs health care providers adopt more cloud and software-as-a-service (SaaS) services, their application environment has become extraordinarily complex. With billions of new cloud, mobile, and Internet of Things (IoT) connections coming over the next few years, things will get even more complicated. IT is facing high operational costs and inefficiencies as they struggle to simply and manages all of these diverse applications, systems, data, and things, many of which no longer even reside within the enterprise. They look for new ways to capitalize on existing resources and data, augment other services outside of the enterprise and deliver new customer experiences to stay ahead.

To keep up with the needs of our customers to enjoy seamless services from anywhere, the Cisco Integration Platform helps to connects all of your diverse on-premise, cloud, and SaaS applications across the enterprise, and makes it easy to securely exchange data and services between them. And it does it in an automated fashion, reusing application integrations and APIs to radically accelerate the delivery of patient experiences.

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Cisco is connecting infrastructure with data, applications, and devices to enrich the collaboration and sharing of data between patients, physicians, and providers. Market leading infrastructure solutions can now be integrated into back office clinical applications, and utilized in new ways. Integration is playing a key role in creating a connected healthcare experience. This is leading to more personalized care, self-service, and extending the value a health system can provide outside the four walls of the physical facility. Please visit the Cisco HIMSS booth (#2002) to see the Cisco Integration Platform and many other solutions in action.

It’s my privilege to join Kristen Wilson-Jones, CTO, Sutter Health RD&D and David Chao, Director of Industry Solutions at Mulesoft in a panel discussion at the Mulesoft event at HIMSS 2015 (Time: on April 14th at 5.00pm, RSVP Link: http://himss15reception.splashthat.com). We will talk further about how Internet of Everything will shape up Healthcare delivery and experiences. On behalf of the entire team, I want to invite you to join the conversation.

Look forward to seeing you at HIMSS 2015.

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Cisco’s Culture of Innovation: Thriving in the 21st Century

On March 26, I gave a presentation on Cisco’s culture of innovation at the Unleashing Innovation Summit in New York City. This venue gave me the chance to discuss our belief that the next billion-dollar idea can come from anywhere and that our innovation strategy and culture reflect that philosophy.

Innovation is a core part of Cisco’s values and culture, and we don’t limit innovation to dramatic technological breakthroughs. Instead, we see innovation spanning the full range of all we do – from sustaining innovations, which enhance the capabilities of existing products and services; to disruptive innovations, which create new markets; to business process improvements, which fuel growth, competitive advantage, and customer satisfaction. Read More »

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Let’s CHILL… an IoE innovation acronym

Last week, I attended a very interesting meeting in San Francisco for a program we call CHILL – Cisco Hyper Innovation Living Labs. The session, facilitated by the Factory, an incubator backed by Skype co-founder Janus Friis, included key leaders from retail, consumer products, and finance industries.

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Cisco Partner Weekly Rewind – April 3, 2015

Partner-Weekly-Rewind-v2Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:

Off the Top

Raja Sundaram was back this week with a great look at how industry OEMs and tech partners work together to deliver business outcomes for customers. We all know that customers are becoming more and more focused on developing the business outcomes that make them successful.

In his blog, Raja does an artful job of explaining how partnering with OEMs and tech partners provide incredible opportunities in the market.

Partner Voices

I recently had the opportunity to speak with Geoff Webb, Senior Director, Solution Strategy for NetIQ and he gave me some great insight into the Internet of Everything (IoE). As part of our ongoing Partner Voices series, I of course passed that information along to you. Take a look and let me know what you think in the comments section. Read More »

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Industry OEMs and Technology Partners: Working Together to Deliver Business Outcomes for Customers

I woke up this morning thinking, “Aren’t we lucky to be in this industry at such a fascinating time?” Gartner refers to it as the Nexus of Forces; IDC deems it the Third Platform (the first platform was mainframe and the second, client/server); and at Cisco we call it the Internet of Everything — the networked connection of people, process, data, and things. By whatever name it’s referenced, the upshot is there are tremendous implications for anyone doing business in today’s world. The technological capabilities made possible by this quantum digital shift are a game changer for those who provide IT solutions, those who apply them, and how they are used. 

Empowered by the unprecedented possibilities of digitizing their businesses, customers are migrating from technology-based purchases to business outcome-based IT solutions. This transition requires IT vendors to re-imagine the ecosystem of companies required to build, deliver, integrate, and support these solutions. The ecosystem must ensure the business outcomes (cost reduction, margin expansion, revenue growth, etc.) are achieved, and needs to include solutions-focused Industry OEMs (original equipment manufacturers). Specifically, I’m referring to Industry OEMs that build solutions like process control systems, medical devices, and plant floor systems, along with OT (operational technology) and IT integrators, Independent Software Vendors (ISVs), consulting partners, and Value Added Resellers (VARs) among others. These new ecosystems are critical to delivering what customers are really looking for — not products; not services; but solutions that address their business needs. Read More »

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