Around the world, banking customers express similar frustrations: they believe the value they receive from their banks is declining, at a time when their trust in those banks already has eroded.
What’s more, according to a Cisco survey of 7,200 banking customers in 12 countries, four out of five customers would trust a non-bank, such as a technology company or retailer, to handle their banking needs. Some of those disruptive competitors are succeeding where banks fail: by engaging customers with convenient transactions and value-added services.
The Cisco study found that Internet of Everything (IoE)-enabled services can help restore the value customers expect from banking institutions. IoE — the networked connection of people, process, data and things — makes it possible for banks to offer a more relevant, engaging, and convenient experience for customers.
Of the $19 trillion in global economic value Cisco estimates IoE can create over the next decade, 7 percent ($1.3 trillion) is accounted for in the finance market and could be addressed with concepts included in this survey.
The digitization of business and society is happening at a rapid pace and people are looking for improved, digital services that make life easier. Banks need to embrace this pace of change and deliver relevant services or risk becoming obsolete in a market where other providers are stepping in to fill the gaps.
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Tags: analytics, banking, CCS, Cisco, Cisco Consulting Services, data, digital, Financial Services, hyper-relevance, innovation, Internet of Everything, internet of things, IoE, IoT, Wim Elfrink
The Internet of Everything (IoE) has the potential to be worth an estimated $19 trillion. But this huge number means nothing if it isn’t improving people’s lives.
Industry visionaries are seeking ways to help businesses and people extract value from IoE. In healthcare, IoE promises to improve care delivery, enhance patient and visitor experiences, and create new care models we can only imagine.
This is partly because ‘dark assets’ – common objects not connected to the Internet – are being equipped with minute, yet technologically advanced sensors, transforming them into connected devices capable of generating useful data that can advance health services. Read More »
Tags: Cisco, Internet of Everything, internet of things, InternetofEverything, IoE, IoT
Have you read the latest Cisco Connected Health newsletter? Find out details about the 8th annual Community for Connected Health Summit and read relevant stories about how the Internet of Everything is enabling new innovations in care delivery.
Monday, April 13, 2015
Hyatt Regency McCormick Place
10 a.m. to 2 p.m., includes complimentary lunch
Hear from highly regarded leaders who are pioneering new approaches to delivering care, including Stuart James, IS-COO, Sutter Health; Dr. Craig Sable, Director of Echocardiography and Telemedicine, Children’s National Medical Center and Professor of Pediatrics, George Washington University; Ashley Simmons, Director of Innovation and Development, Celebration Health; and Ketan Paranjape, General Manager of Life Sciences, Intel.
Barbara Casey, Cisco’s Senior Practice Director for Healthcare Transformation, recently discussed telehealth and home health solutions during the American Hospital Association (AHA) panel on innovations in healthcare.
Moffitt Cancer Center in Tampa, Florida uses a cloud-based video collaboration service from Cisco to connect doctors and affiliates worldwide.
Molina Healthcare, a Fortune 500 multistate healthcare organization, implements Cisco Next-Generation Firewalls to secure data for patients and clinicians in 14 states.
The Children’s National Medical Center in Washington, DC uses Cisco TelePresence® technology to collaborate on care with the Uganda Heart Institute (UHI).
This issue also includes information about upcoming webinars focused on using data virtualization to improve clinical insight. Webinars are offered on Tuesday, February 24, 2015, or Tuesday March 31, 2015.
Be sure to subscribe now to get our quarterly newsletter delivered directly to your inbox!
Tags: Cisco, healthcare, Internet of Everything
Retailers are increasingly leveraging the power of the Internet of Everything (IoE) to transform traditional brick-and-mortar stores into a high-octane digital experience.
From advanced data analytics that monitor customer demand in real-time to pervasive video and cloud technologies that enable shelves to sense, customers and retailers are becoming closer than ever before.
However, there is much room for progress. Long lines remain a pain point for shoppers. Read More »
Tags: Cisco, Internet of Everything, internet of things, IoE, IoT, Last Check Out Line, Lisa Fretwell, retail
Every day, entrepreneurs launch startup companies to create apps, services, products, you name it! But often these self-starters have limited resources, small staffs and thus encounter other challenges that every new company faces.
So what’s the key to any successful startup? Innovation. By finding new and creative ideas to operate a business, entrepreneurs can unlock more potential with their staff, as well as the products and services they deliver to customers.
But startups aren’t the only companies that innovate. While Cisco may be nearing 30 years old, the company proudly sees itself as a major contender in the innovation space, especially in connection to the Internet of Everything. Here a few examples on how Cisco is the new innovator: Read More »
Tags: innovation, innovation center, Internet of Everything, Startup