Innovation is critical to the success of every organization. According to a recent Cisco survey, 84% of business leaders agree that technology innovation is a critical or very important strategic differentiator for their companies. However, this survey also revealed that technology investments made by business and IT leadership are not always aligned. So how can business and IT work better together to deliver more innovation and business impact?
To address this challenge, we recently conducted the first phase of the Cisco Business and IT Priority Survey, which asked 1,800 business leaders globally about how their business and IT priorities are linked, and how these groups manage their innovation processes and technology investments. The good news is that 70% of business leaders indicated that their priorities and IT’s are aligned.
However, 67% of business leaders also said IT will influence less than half of the business technology budget next year. This means that two thirds of all organizations have an opportunity to better align IT and business technology spending, and deliver more innovation and business impact in the process.
Furthermore, this opportunity is growing as business’ investments in technology increase faster than IT’s. More than half of business leaders expect their technology budgets to increase up to 25% next year, and 11% expect their tech budgets to grow more than 25%. These business technology budget increases also vary widely by country – see the next installment in this series for details on our survey results different countries, industries, and business roles.
So how can business and IT better align their technology investments to deliver more IT innovation and business impact?
Simplify – align and map technology and business priorities at every level. Then innovate with integrated solutions that map to more of your business priorities now – and longer term. For example, Fredericksberg Commune in Denmark reduce IT helpdesk incidents by 90% by integrating wired, wireless, routing and security technologies.
Using SDN and automation capabilities, there are also many new ways to simplify IT and free up resources to fuel more innovation – across your entire network. See our upcoming CiscoLive! Milan announcements for more details on how to dramatically improve IT productivity.
Unify – breaking down technology silos can yield huge ROI and, in turn, spur innovation. Two Cisco solutions that exemplify this principle of unity are Unified Access and Intelligent WAN. Unified Access, where policy, management and networks all work better together as one, can deliver orders of magnitude more capacity and performance than independent wired and wireless point products that may be deployed as separate initiatives. For example, the Hotel Principe di Savoia in Milan recently deployed an integrated wired/wireless solution, and plans to grow revenues by 15 to 20% by offering new guest services in addition to the outstanding guest experiences they’re already providing.
Multiply – with the right network, you can add many innovative new services and applications, as well as capacity and performance more quickly to reach business goals sooner. For example, Copenhagen Airport is transforming passenger experiences by integrating wireless, mobility and location services in new ways.
This potential value is in many current networks, but it’s even more important as the Internet of Things brings connectivity to billions of new devices and applications and previously unconnected things, changing business models in profound ways.
Because the alignment of IT and business priorities is so important for innovation and business outcomes, on January 27th, we’ll begin collecting and sharing these priorities on a global basis in the next phase of our Business and IT Priority Survey. With this intelligence, people can see how their priorities compare to those of their industry peers, and we can all better understand how to drive business and IT together.
Our findings to date indicate that opportunities for innovation live in virtually every organization. Please join us in the coming weeks as we dive deeper into these results and show real-world innovation examples that will help your IT and business groups innovate and deliver more business impact than ever before.
Walking the miles of aisles at the 2014 Consumer Electronics Show (CES) in Las Vegas, it’s easy to see how the Internet of Everything (IoE) is revolutionizing our lives. Super-smart homes, cars, drones, and all manner of entertainment are on display seemingly everywhere, along with a mind-boggling array of wearable, connected technologies.
But CES — and IoE — are not just about how we interact with cool gadgets. They are also about new ways to connect with the public-sector environment. And there are extremely exciting possibilities coming to life in our towns, cities, and communities.
Ultimately, these public-sector breakthroughs could have a profound impact. Just think about how much of your quality of life is affected on a daily basis — directly or indirectly — by parking, waste management, crime, public utilities, and government services.
Cisco predicts that $4.6 trillion of value will be “at stake” in the public sector over the next decade ($19 trillion for the public and private sectors combined), driven by “connecting the unconnected” through the Internet of Everything. We also estimate that 99.4 percent of physical objects that may one day be part of the Internet of Everything are still unconnected.
Superheroes and their super strengths have long captured our imaginations. And since many of these abilities are normal human traits stretched to a magical extreme, you may well have pictured how your own life would change with super speed, agility, or senses.
Today, such daydreams are getting just a bit closer to reality. And while such powers won’t necessarily save the world (yet), they will make some common activities, such as shopping, a bit more super.
Smartphones have already assumed a central role in the retail experience. Yet the current level of smartphone interactivity is just the beginning. Exciting new capabilities are transforming the ways in which we interact — connecting our physical world to digital dimensions in very simple and intelligent ways. We will see more intelligent connections emerging across the entire customer journey: consideration, purchase, and usage.
If it seems as if the roles of chief information officer (CIO) and chief diversity officer (CDO) rarely overlap, think again. In today’s hypercompetitive — and hyperconnected — global marketplace, inclusion, collaboration, and technology are merging as essential drivers of innovation and business success. And the relationship between the CIO and CDO may never be the same.
Indeed, fostering a policy of inclusion and diversity in your organization isn’t just the right thing to do; increasingly, it is also the profitable thing to do. And, it’s a clear business imperative, since great ideas come from all corners — and levels — of the organization.
In a Cisco survey of 7,500 companies, 93 percent of enterprises with a formal policy of inclusion reported that their collaboration technology investments outperformed their business value expectations. That’s just one example of the inclusion/diversity/value equation at work.
In the last chapter of our five part Big Data in Security series, expert Data Scientists Brennan Evans and Mahdi Namazifar join me to discuss their work on a cloud anti-phishing solution.
Phishing is a well-known historical threat. Essentially, it’s social engineering via email and it continues to be effective and potent. What is TRAC currently doing in this space to protect Cisco customers?
Brennan: One of the ways that we have traditionally confronted this threat is through third-party intelligence in the form of data feeds. The problem is that these social engineering attacks have a high time dependency. If we solely rely on feeds, we risk delivering data to our customers that may be stale so that solution isn’t terribly attractive. This complicates another issue with common approaches with a lot of the data sources out there: many attempt to enumerate the solution by listing compromised hosts and in practice each vendor seems to see just a small slice of the problem space, and as I just said, oftentimes it’s too late.
We have invested a lot of time in looking at how to avoid the problem of essentially being an intelligence redistributor and instead look at the problem firsthand using our own rich data sources -- both external and internal - and really develop a system that is more flexible, timely, and robust in the types of attacks it can address.
Mahdi: In principle, we have designed and built prototypes around Cisco’s next generation phishing detection solution. To address the requirements for both an effective and efficient phishing detection solution, our design is based on Big Data and machine learning. The Big Data technology allows us to dig into a tremendous amount of data that we have for this problem and extract predictive signals for the phishing problem. Machine learning algorithms, on the other hand, provide the means for using the predictive signals, captured from historical data, to build mathematical models for predicting the probability of a URL or other content being phishing.