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Collaboration Maestro…Bravo! Here We Come

CIOs around the world are at the center of technology trends such as cloud, social media, consumerization of IT, and mobility. This is the third blog in a four-part series (Read Part I) (Read Part II) exploring and sharing how CIOs around the world are responding to these trends and creating new ways to innovate, grow, and deliver superior customer experience.

Back in 2006, Gartner Research predicted that no company would be able to build or sustain a competitive advantage over the next few years unless it capitalized on the combined power of individualized workers and social dynamics. The “Future Worker of 2015,” Gartner said, would collaborate more, work alone less in order to be successful. Read More »

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Financial Services: New Banking Business Model

CIOs around the world are at the center of technology trends such as cloud, social media, consumerization of IT, and mobility. This is the second blog in a four-part series (Read Part I) exploring and sharing how CIOs around the world are responding to these trends and creating new ways to innovate, grow, and deliver superior customer experience.

Many of us are used to having a pretty formal relationship with our bank – after all, it’s about our money, isn’t it? It’s hard to get more serious than that.

However, times are changing. The Intuit 2020 Report: The Future of Financial Services identifies four areas of rapid transformation in today’s financial services industry: Read More »

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With High-Frequency Trading, Financial Firms Face New Challenges

In recent years, the financial industry has witnessed a revolution. To discuss, debate, and seek a bit of consensus on the crucial issues impacting the industry, I met earlier this year in New York with a team of experts at the Electronic Trading Innovation Council. For the event, Cisco partnered with the founders of the council, Julio Gomez and Clay Booma. I was joined by my Cisco colleagues Aron Dutta, co-managing director for financial markets, Cisco IBSG; Chris O’Connell, Cisco’s head of strategy for alternative investment markets; and Dave Malik, Cisco’s technology & architecture lead. The other participants represented a wide range of financial and tech-based firms, including BNY Mellon, Citi, Credit Suisse, Lazard Freres, Morgan Stanley, Nomura, State Street, UBS, Equinix, Savvis, and Tervela.

It was a great team, and the roundtable meetings benefited from a vast body of knowledge and a high level of participation. Read More »

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Global Paint Manufacturer Shows the Colors of the Future

CIOs around the world are at the center of technology trends such as cloud, social media, consumerization of IT, and mobility. This is the first blog in a four-part series exploring and sharing how CIOs around the world are responding to these trends and creating new ways to innovate, grow, and deliver superior customer experience.

The manufacturing industry has been hit harder than most as a result of the global recession. As the market recovers, however, manufacturers are finding that IT has also changed. Consumers are more demanding, and expect new products faster. Read More »

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HIMSS 2012 – Spotlight on Accountable Care

One major topic at this year’s HIMSS 2012 Conference, was accountable care programs. As January 1, 2012 marked the initial period for healthcare organizations to start the application process to become eligible for Accountable Care Organization status there was much debate about whether or not ACOs could improve healthcare while reducing costs.

The coordinated care provided by an Accountable Care Organization can help ensure that patients, especially the chronically ill, get the right care at the right time, with the goal of avoiding unnecessary duplication of services and preventing medical errors.

Read More »

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