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Service Provider Transformation through Innovation

No doubt, these are exciting times for service providers.  With the massive transformations that are happening nowadays in the industry and marketplace, being at the center of it all presents a huge opportunity. Well, this is exactly where service providers find themselves today: at the center of how enterprise businesses and consumers can transform through innovation.

At Cisco we are well-positioned to drive profitable growth for our service provider partners.  We have made a number of significant changes intended to help service providers globally earn more, reduce cost to serve while improving their agility.

We created an SP Segment and I have been asked to lead the overall business and strategy for Development, Nick Adamo will lead Sales, and Cedrik Neike will lead Services. Together we are partnering to simplify our engagement model and at the same time leverage the entire Cisco portfolio of solutions and products to bring to our customers the capabilities they need to achieve their business objectives.

We believe service providers are centered on transformation through innovation.  We believe that, with Cisco, they can: Read More »

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Connecting Windshield Wipers to Weather Forecasts with The Weather Channel

Bryson Koehler, Executive Vice President and Chief Information Officer at The Weather Channel, shares his perspective on The Weather Channel and the Internet of Everything.

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Did you know that the weather affects about 35 percent of the world’s gross domestic product, every day? And, as you might guess, humans make decisions every day that are completely based on the weather. Weather is the most primal decision making factor to everything we do. Just as a person’s demeanor can change if it’s raining or sunny, business decisions and outcomes can change in the same manner. The more information we have about the weather, the smarter we can be. So we, at The Weather Channel, have been utilizing the Internet of Everything to gather and analyze data and assist businesses, cities and everyday consumers like you and me.

The Internet of Everything has changed the game of what our teams at The Weather Channel can do. While our company began as a 24-hour network devoted to weather programming, we have adapted a number of innovations over the years, and today have become a tech-led media company. We’ve grown from providing accurate forecasts for 2.2 million locations, four times an hour, to forecasting 2.8 billion locations, 15 times an hour. With the IoE we have been able to bring weather information to people across the world, giving them the information they need when they most need it.  As a CIO, I try to unleash innovation. The more our technology tools can work autonomously of us, the more we can focus on our output and what they can do to impact our everyday lives.

Moving our forecasting platform to the cloud enabled more scalability and flexibility with our computing platform. This not only improved our processes, but it enhanced the data we gather. By embracing the new technology of the Internet of Everything, we have created a system that is unmatched when it comes to closely analyzing atmospheric data. The Weather Channel can now dig deeper and pin point the weather of a specific city, street corner or even a singular home address.

To further improve our data and weather models, we utilize state-of-the-art sensors to evaluate specific weather conditions. For example, phones like the Samsung Galaxy S5 and the Apple iPhone 6 have imbedded pressure sensors, as do things like windshield wipers. All of these allow us to analyze storm systems, humidity levels and weather patterns in real time in any given area. Internet of Everything-enabled devices like those sensors allow us to continue to work to keep local residents informed and safe. The faster we can receive and interrupt data about a storm, the quicker we can inform local citizens of impending danger.

It’s not just local residents that we can assist when we spot an incoming storm, either. We can provide insurance companies in advance with information about the storms that will affect their policyholders, so they can send out proactive alerts. Say 50% of the people who receive an alert about an impending hailstorm, for example, will put their cars inside. That can save insurance companies money by limiting the number of payouts and makes policyholders happier with their choice of insurance company.

From hailstorms to sunny days, we can simultaneously improve businesses’ understanding of their customers’ behavior. Businesses that use weather trends can better predict spending patterns for their specific area. For example, we know that 34 degrees in Miami is an entirely different beer sales weekend than 34 degrees in Chicago. What drives a company’s product consumption? It could be humidity. It could be wind. It could be cloud coverage. Through the data we are collecting, we can provide businesses with the insights they need to understand how weather is driving consumer behaviors, both in real time and ahead of time.

At the end of the day, innovation requires risk. At The Weather Company, we have taken those risks and evolved from a cable network into a technology-led media company. Using Cisco’s technology and the Internet of Everything, the data we can collect lets us deliver so much more than a basic weather forecast.

How does the weather impact your business? How can the Internet of Everything help? Join the conversation on Twitter with the hashtag #InternetOfEverything.

Read more  #InternetofEverything Perspectives

Transforming Property Management with IoE by Roger Vasquez– Director of Engineering of Transwestern

Integrating Cities with IoE and City24/7 by Tom Touchet -- CEO of City24/7

Driving Smarter with Technology and UPS by Dave Barnes – CIO of UPS

 

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Norway Looking to Lead in Customer Experience & Engagement

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Norway’s longest running IT conference , IT-tinget concluded yesterday in the beautiful town of Tonsberg about an hour south of Oslo.

The event has been running for 31 years now and is organized and run by Cisco’s partner Evry.

This years theme is “#UserIsKing” , and Cisco hosted a special Retail Break out session along with Evry where Customer Experience and Engagement were the main focus. Read More »

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Carrier Wi-Fi for the Retail of Tomorrow

By Lisa Garza, Cisco Service Provider Marketing, Mobility Solutions

When we first started developing Cisco Connected Mobile Experiences several years ago, we had a vision that carrier-grade Wi-Fi could change how we interact with public environments.  We knew that the rich information that Wi-Fi provides indoors could enhance our experiences while shopping, watching sports, attending conventions, going to museums, and seeing shows.

It is so exciting to see this vision coming to life all around us.  One of the latest examples is the beautiful Stary Browar Mall in Poznań Poland.  Stary Browar is more than a mall.  It’s designed as a 50/50 combination of art and retail space, and the two come together to provide a unique shopping experience that can’t be found on the Internet.

Stary Browar

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Location Based Services Enabling Smart Connected Cities

Smart Cities and the Internet of Everything have become commonly used terms over the past year or two. Both represent huge opportunities for both business growth and also for the delivery of better services and experiences for consumers and citizens alike. The size of this IoE opportunity has been widely predicted to exceed $14 Trillion[1] and within this just the Smart Cities component has been estimated to be worth $1,266 Billion[2] by 2019.  With this scale it is little wonder that it attracts a lot of interest and therefore a lot of very interesting innovation.

lbs1.1The Internet of Everything (IoE)  brings together people, process, data and things to make networked connections more relevant and valuable than ever before.  Smart and Connected Cities takes this and applies it in an urban environment to create new capabilities , richer experiences and unprecedented economic opportunity for businesses, individuals and countries.

While the Internet of Everything is about a connected grid of people, processes, data and things, what touches most of us is the ‘connecting people’ part of this equation.Within the greater IoE world, the Foundation for Delivering Next-Generation Citizen Services is how organizations and municipalities find innovative mechanisms to engage with us all. Read More »

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