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The Internet of Everything and the Future of Wearable Technology: Three Ways to Get it Right

One of the most visible forms of the Internet of Everything (IoE), at least from a consumer’s perspective, is the advent of wearables, a term for wearable computing devices. The full range of this new form factor for mobile devices is very wide and I would like to define wearables as electronic systems located on the body that mediate their user and their environment. From activity trackers like FitBit and Up by JawBone and other quantified self applications, to more advanced information devices like Google Glass and Samsung Smartgear, these first generation devices are always on and always connected. Next generation devices will also be contextual and intelligent thanks to the Internet of Everything’s convergence of people, devices, data and the web.

Computing devices have moved from our desktop to our lap, to our pocket and now onto our body. Technology has never been this personal, however, we are far from the wearables endgame. For wearables to truly become a useful addition to our already technology-filled lives, we need to get back to the basics. Here’s a brief look at three ways we can evolve wearables by thinking about the technology itself, our interaction with these devices and the value they should offer.

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Using Cutting-Edge IoE Technologies To Deliver Old-Fashioned Customer Experiences

Ever step into a small-town “mom and pop” store? The owners seem to know everyone in the community, along with their individual needs, likes, dislikes, and current life situations.

It’s not easy to scale that kind of old-fashioned customer intimacy to a larger retail setting, online or off. But in the Internet of Everything (IoE) era, the same technology that is leading us headlong into the future may also help us take a step back. In the process, it may go far to improve customer experience and cement brand loyalty.

While IoE can’t conjure a kindly couple to help with a purchase, someday soon you may enter a store, bank branch, or car dealership and be guided through the steps of the process via your smart device. You’ll be greeted at the door with a personalized message. And while you’re browsing, talking to a salesperson, or engaging with an expert, you will receive content automatically to support your customer journey and your eventual buying decision. All of these suggestions will be rooted in your past purchases and browsing history, and reflect your individual needs, likes, dislikes, and current life situation (sound familiar?).

CustomerExperience

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Emerging Markets Are Upbeat on Cloud

The sweeping changes driven by cloud and the Internet of Everything (IoE) are upending traditional models of IT consumption in dramatic ways.

In order to shed new light on these trends and their impact on IT, Cisco® Consulting Services (CCS), in partnership with Intel®, conducted a wide-ranging study. We explored the powerful changes affecting IT consumption at all stages — how businesses plan, procure, deploy, operate, and govern IT services. We also focused on the ways in which lines of business (LOB) — human resources, sales, and other areas that are end users of IT — are altering overall IT consumption.

Some of our most striking findings related to the differences in perception between developed and emerging markets. The “Impact of Cloud on IT Consumption Models” study surveyed 4,226 IT leaders in 18 industries across nine key economies during March and April 2013. For our purposes, “emerging markets” included Brazil, China, India, Mexico, and Russia,; developed markets were represented by Canada, Germany, United Kingdom, and the United States.

In all markets, cloud is overwhelmingly seen as a good thing. Despite the challenges and added complexity that cloud brings to IT organizations,
a strong majority feels that the business upsides outweigh the negatives. For example, 83 percent of respondents believe that cloud will positively impact IT planning. In addition, 81 percent see a positive impact from cloud on “IT funding and procurement.” Similar percentages apply across all other IT consumption lifecycle stages.

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Gartner ITxpo: The Internet of Everything Drives Business Innovation

In a few days, I have the opportunity to discuss how the Internet of Everything (IoE) is opening up new levels of innovation, business models, and economic opportunity to CIOs and IT leaders at the Gartner Symposium/ITxpo 2013.

It’s no small task explaining the vast possibilities the Internet of Everything can offer, but here’s a sneak peek of the key points including:

  • Understanding the Internet of Everything. Despite all that is connected to the Internet, more than 99% of the world is still unconnected. As IoE works to connect people, process, data, and things that were previously unconnected, networked connections will become more relevant and more valuable than ever before, especially as we connect in new ways.
  • The Tremendous Value at Stake. Cisco predicts that $14.4 trillion of value will be “at stake” over the next decade. That’s the combination of increased revenues and lower costs that is created or will migrate among private-sector companies and industries over the next 10 years. IoE has the potential to grow global corporate profits by an estimated 21% by 2022.
  • Examples of Real-World Innovation. IoE is changing our lives in fields such as education, healthcare, and Smart+Connected Communities. Imagine how networked connections can bring together employees, teachers, students and more to increase productivity and efficiency. We are just cracking the surface of what’s possible.
  • Technology Implications and Solutions for the IoE Economy. The network is the only connection point that touches everything (people, process, data and things) and must provide an intelligent, manageable, secure infrastructure that can scale to support billions of context-aware devices.

If you are attending the Gartner Symposium/ITxpo 2013, join me on October 7 as I demo real-world scenarios and offer steps today’s IT leaders can start taking now to capture the IoE Value at Stake. I look forward to seeing you there.

Presentation Title: Networked Connections Drive Business Innovation: The Internet of Everything

Date and Time:  Monday, October 7, 2013, 3:45-4:30 p.m. ET

Gartner Symposium/ITxpo in Orlando, Florida

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BIG Awards Finalists Vie for $100K and Mentoring Support

So here we are again – seems like only yesterday that we were going through the difficult task of picking the BIG Awards 2012 finalists…. and now over a year later we are about to announce the finalists for the 2013 competition, and have had a full year supporting last year’s winners Snap Fashion and Digital Shadows.

The BIG Awards is one of the 4 main components of Cisco’s British Innovation Gateway (BIG) programme, which forms the core of our innovation-based legacy from London 2012.

So much has happened in the last 12 months it’s hard to fathom and already both 2012 winners are moving their businesses forward in so many ways. Snap Fashion launched in Singapore and Digital Shadows received Cool Vendor 2013 status from Gartner. It seems like they are the “grown-ups” to the new talent coming through – I have to say it was great to see Jenny,  CEO from Snap Fashion, and Alastair, CEO from Digital Shadows, offering their advice and experience at our recent semi-final event at the Hospital Club in Covent Garden.

Phil Smith, CEO of Cisco UKI and Tom Kneen, BIG Programme Lead, Cisco with Jenny Griffiths, CEO and Founder of Snap Fashion and Alastair Paterson, CEO of Digital Shadows.

Phil Smith, CEO of Cisco UKI and Tom Kneen, BIG Programme Lead, Cisco with Jenny Griffiths, CEO and Founder of Snap Fashion and Alastair Paterson, CEO of Digital Shadows.

As a team we were wondering how we would match the quality of the 6 finalists from 2012. But when we first glanced at the early submissions for the 2013 competition we knew we had no need to be worried – the entries did not disappoint and once again the judging panel was set a very hard task to pick 20 semi-finalists and then in the last couple of weeks the finalists.

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