Cisco Live Milan 2014 kicked off this morning with an opening keynote by Rob Lloyd. During the session Rob shared Cisco’s vision of the Internet of Everything, and explored the industry trends and technologies that are making that vision a reality. One of these areas is enabled by Cisco’s CMX solutions and our growing ecosystem of partners.
To illustrate how this vision is becoming a reality, a CMX demo was shown on stage. The demo related to a wine producer ( we are in Italy by the way..) who was able to engage with their customers via their mobile app. Enabling the customer find the particular wines they are interested in, interact with the wine maker, get location specific promotions and really deliver a highly personalized and location specific service.
CMX at Cisco Live Day 1:
The whole venue has been designed and setup for WiFi location based services and CMX is running across the complete conference. Read More »
Tags: analytics, App, application, Cisco, cisco live, cmx, Conference, customer, customized, device, Enterprise, experience, heat map, innovation, innovative, interaction, internet, Internet of Everything, keynote, lbs, location, location based services, location specific, location-based, map, mobile, mobility, network, personalized, promotion, rob lloyd, service, technology, venue, wi-fi, wifi, wireless, wlan, world of solutions, wos
Well, 2013 was a whirlwind and the first month of 2014 has flown by with hypersonic speed. We are definitely living in very unique and interesting times. As I reflect on the past year, one obvious theme or revelation always comes to the forefront…..technology and the use of it is the common fabric that enables change in our lives, whether its social, economic or environmental. The use of or the abuse of technology has always been the underpinning foundation for change.
The beginning of the New Year is always interesting and fun for me. I’m always intrigued, fascinated and often times amused by the pundits, prognosticators, “experts”, fortune tellers and the like who have never been shy about offering their viewpoints and perspectives on the trends and movements of the coming year.
Predictions: Do You Hunker or Bunker Down?
In fact a very interesting….amusing story came out during the end of last year about a gentleman named Norman Feller, who went into a bunker for 14 years over the fears of the fallout from the Y2K virus. Mr. Feller emerged from his bunker absolutely sober and of sound mind. In fact, Mr. Feller had the wherewithal to visit his local KFC restaurant and be absolutely amazed by the innovation of KFC’s “Double-Down” sandwich. The combination of putting together bacon, cheese and chicken fillets was earth…”bunker” shattering for Mr. Feller . Now, I’m not sure if this story is actually folklore or true, but I do know that people and societies have various emotional responses to technology trends, predictions and/or “hype”
2014 Manufacturing Trends and Predictions
Manufacturing is no exception. There are no shortage of predictions and trends being applied to the manufacturing industry. One of the common technology trends being cited is the Internet of Everything’s impact on the industry. My colleague Chet Namboodri wrote an outstanding blog entitled, “Predictions 2014: Wager on the Internet of Everything” He leverages the expertise and research from Bob Parker, IDC Group Vice- President, to provide insights and predictions on how IoE will have a profound impact on manufacturing markets and industries.
I think we can all agree that we are living in amazing times with wonderful possibilities. The world is “smaller” and more connected. The changes we promote and execute against will affect not only our next-door neighbor, but our trans-continental neighbors.
Read More »
Tags: 2014, IDC predictions, innovation, Internet of Everything, IoE, IT/OT convergence, Manufacturing, y2k
As business groups increase their technology investments and gain more access to new technologies and consumption models, IT’s balance between operational excellence and innovation is shifting. Technical innovation can now happen anywhere. This change presents a huge opportunity for IT to drive innovation in new ways. So which organizations are seizing this opportunity?
To find out, we recently conducted the Cisco Business and IT Priority Survey to determine how these groups manage innovation, and how their business and IT priorities are linked. See the info graphic and previous blog for global results and observations, and see how your priorities compare to your peers by taking the survey here.
As today’s innovation and technology investments can dramatically impact tomorrow’s business results, the investment levels by region are particularly interesting.
For example, 50% of business leaders in China see technology innovation as a critical differentiator to their business, whereas in the US, only 21% rank innovation as critical. Multiple times in the survey, the responses from China indicated a collective interest in innovation as a top business priority. In Germany, 23%, and the UK 25% of business leaders also see innovation as a business priority as critical.
Companies in India and China also indicate that their investments are growing faster than other regions’. About 81% of Indian business leaders surveyed, and 75% of Chinese ones expect their technology budgets to increase next year – many by more than 25%. By contrast, 54% of UK businesspeople, 48% in Canada and Germany, and only 41% in the US expect their technology budgets to grow.
Indian and Chinese business leaders also indicate that they’re spending a bigger proportion of their own growing budgets on technology. In China 82% of those surveyed plan to spend at least 25% of their business budgets on technology, and in India 71% are doing the same. By contrast, only 41% of US and 45% of Canadian business leaders are spending more than 25% of their budgets on technology. Read More »
Tags: business priorities, China, Cisco Business and IT Priority Survey, enterprise networks, Germany, india, innovation, Intelligent WAN, survey, UK, unified access, us
NRF 2014 was held last week at the Javits Centre in New York City. It’s the biggest retail event of the year where vendors show off the future of the industry to all the delegates both using inspiring key notes and exciting demos on the Expo floors.
2014 and beyond:
It wasn’t too hard to identify that there were some common themes. On Tuesday afternoon I stood on the main Expo floor and just looking around I could quickly see the industry’s top of mind phrases and buzz words popping out:
“Omni channel”,”Onmianalytics”, “Predictive”, “Insights”, “Customer science and Analytics”, “Precise Location Matters”, “Analyze Decide”, “Mobilize”, “Mobility solutions”, “Big data”, “Customer engagement”, “Adaptive offers”, “Personalized customer experience”, “Customer Experience Analytics”
We certainly are entering the era where using data, analytics and personalization is no longer just an interesting notion or “nice to have” for retail – it is now the KEY thing companies MUST do.
And a big common theme is that mobile is exploding and changing things rapidly, so retailers either need to keep up or inevitably fall behind their competitors. Read More »
Tags: adaptive offer, analytics, Big Data, Cisco, content, context, customer, customer science, data, engage, engagement, experience, Industry, innovation, Insights, location, mobile, mobility, mobilize, NRF, nrf14, omni-channel, omnianalytics, personalize, precise location, predictive, retail, revenue
We live in a time of tremendous and challenging technological disruptions. Yet it is also a time when the opportunities for business transformation are equally vast and impactful. This is particularly true for the retail industry.
The wave of change, which Cisco calls the Internet of Everything (IoE), is fast-moving, and retailers will need to adapt quickly or be left behind. After all, this explosion in connectivity — from 10 billion things today to 50 billion in 2020 — will demand a new paradigm: the IoE-Ready Retailer. And it will enable vast improvements in customer experience, employee productivity, and supply-chain efficiency, while allowing retailers to know their customers like never before.
Cisco’s research into this new dimension in connectivity among people, process, data, and things — and the overall Value at Stake over the next 10 years —presents some mind-boggling numbers: $14.4 trillion for the private sector overall and another $4.6 trillion for public sector organizations.
As per Cisco’s estimate, the retail industry will account for 11 percent of the total IoE private sector Value at Stake over the next 10 years — second only to the manufacturing industry. Cisco believes that success for retailers will hinge particularly on their ability to apply technology to improve the “people” and “process” aspects of their businesses, and to be able to offer unique, new connected experiences to the average shopper.
Cisco’s new research, which explores how the average consumer is thinking and adopting these connected experiences, uncovers some startling facts. Consumers now research, compare, and purchase products with one-click ease. The population of ever-connected, digital natives is increasing at unprecedented rates (60%+ year over year). This affords sellers with a wealth of real-time data insights that can help them stock the right products and present them in novel ways.
Read More »
Tags: Big Data, Cisco, Cisco Consulting Services, employee productivity, innovation, Internet of Everything, internet of things, IoE, IoE Value Index, IoT, value at stake