By Tony Shakib, Vice President of IoT Vertical Business, Cisco
I’ve been in IT for a long time and I often hear that data is worth its weight in gold. Well, I recently spoke with Canadian-based Dundee Mining Company about how the data generated from their mines is now “connected” and helping the mine produce more gold – more economically and more safely.
Cisco’s Remote Expert brings face-to-face interactions back to the forefront of your business, improving productivity and reinvigorating customer interfaces with a personal touch that’s unachievable with telephone, email, text, chat and other online interactions. We know that “in person” communication strengthens business relationships and generates meaningful customer touchpoints, but what other benefits can Remote Expert provide to your organization?