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Cisco Delivers Improved Lync Interoperability

Did you know that Lync is a fully supported client in Cisco Collaboration Meeting Room (Cisco CMR) meetings.

When we say interoperability we mean it. Even when that means supporting proprietary protocols. For instance, to ensure that Microsoft Lync and Skype for Business users can fully experience the power of Cisco conferencing.

IDC released the IDC MarketScape: Worldwide Unified Communications and Collaboration 2015 Vendor Assessment last month. In it, Rich Costello notes that Cisco is “perennially the worldwide market share leader in enterprise IP telephony solutions, as well as advanced capabilities such as telepresence, Web conferencing services, and enterprise session border control (SBC).” (Thank you IDC.)

That doesn’t mean we’re the only option. People sometimes need to use third-party endpoints and applications to connect to Cisco meetings. We’ve enabled Lync users to participate in Cisco conferences with high-quality voice and video for years. Now we’ve enhanced that experience by enabling them to also fully share and view content.  Read More »

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Road Trip! Cisco and Microsoft are going on a world tour!

We will be in Dallas, London, New York, Paris, San Jose, and Toronto the next two months. If you are in the area, register and come learn more about transforming your data centers to take advantage of the newest Cisco infrastructure solutions along with Microsoft’s Cloud OS and workloads.

Yesterday’s data centers cannot keep up with the speed of today’s innovation, and being able to keep up with that innovation is key to your company’s success and survival in today’s competitive environment. Leveraging large volumes of data and highly elastic compute resources to deliver better insight and a superior product/user experience has become more and more important. Data centers are no longer just a place to store data, they are now the center of engagement and information exchange for your company.

Leadership teams from Cisco, Microsoft, and industry analysts IDC (International Data Corporation) invite you to attend this exclusive event. We will discuss how our companies have joined forces to deliver integrated solutions that enable tomorrow’s business strategies. This information will help you assess the near and long term opportunities and challenges that organizations face as they seek to capitalize on the changes in scale, speed and scope. Read More »

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All signs point to one thing: if you aren’t talking to your customers about cloud services, your competition probably is

And when it comes to cloud there’s a lot to talk about.  According to a new IDC white paper, sponsored by Cisco, “Enabling Partner Value in the Cloud Economy”, 68 percent of companies with more than 1,000 employees are using some form of cloud or plan to implement cloud within the next 12 months.  In addition, companies adopting cloud expect to spend 54 percent of their IT budgets on cloud within the next two years.

For the white paper, IDC contacted 23 providers from among the more than 200 cloud providers offering Cisco Powered services. What makes the white paper unique is that these partners are sharing their perspective on the value of the Cloud and Managed Services Program and how CMSP has helped them expand their business.  These companies are investing substantial resources into building out their infrastructure to offer customers cloud services as they need them.  They are making their investments based on what they believe are customers’ primary needs and key concerns.

Specifically, the white paper explores which perceived factors are the most important to cloud providers in reaching their customer.  It also reveals how partners seek to differentiate themselves and where they see the best value in their cloud infrastructure investments. Read More »

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The Time for Desktop as a Service is Now

A new whitepaper from IDC, “The Workspace-as-a-Service Opportunity: Why Now is the Time for Desktop as a Service” is a must-read for any organization facing the challenge of delivering applications and services to employees on mobile devices.  According to IDC, corporate-liable smartphone shipments will reach 110 million units in 2014.  In comparison, employee-liable smartphone shipments will exceed 220 million in 2014.

The increased productivity and collaboration that mobile technologies offer businesses is substantial.  The ability to access the full workspace experience anywhere, anytime, on any device gives organizations incredible flexibility and agility.  However, maximizing the benefits of mobile technology comes at the cost of adding significant complexity to IT operations.   Minimizing cost and risk is challenging as well, considering that many organizations simply don’t have the expertise to deploy, manage, and scale client virtualization in an efficient and effective manner.

For these reasons, IDC has determined that “it makes more sense than ever for IT leaders to consider a cloud-based client virtualization offering.”  This can be achieved through remote access of a centralized virtual desktop through the cloud, commonly known as Desktop as a Service (DaaS).

The whitepaper explores key topics relating to when desktop virtualization is an option, benefits organizations can gain from cloud-based DaaS, integration challenges IT will need to meet, and important considerations to keep in mind when selecting a cloud provider.

Read the IDC whitepaper for yourself.  You can also learn more about Desktop as a Service as well as locate providers offering enterprise-class DaaS tailored to meet your specific business needs.

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2015 Manufacturing Industry Predictions

What’s new and trending for the industry? Well, predictions for the upcoming year as a motif is certainly not new but is definitely trending, considering the deluge of pundits concentrating their well-informed thoughts about which industry happenings will emerge through hyperbole and into reality. Amongst go-to industry resources I find myself perusing is LNS Research, who has chosen to break down their Top Three 2015 predictions by industry trend/topic: Industrial IoT; Industrial Energy Management; Environmental Health and Safety; and Asset Performance Management.

Another annual favorite that I’ve blogged about in the past—including commentary on Cisco relevance—is IDC Manufacturing Insights, who this year took on a refreshing, new format entitled IDC Futurescape: Worldwide Manufacturing 2015 Predictions. The team of IDC manufacturing practice analysts quantify and qualify their ten most critical imperatives to be addressed by global manufacturers in 2015 and beyond—based on the coalescence of technology and line of business interests—including a few that are very pertinent to Cisco’s Internet of Everything (IoE) initiatives:

  • In 2015, customer centricity requires higher standards for customer service excellence, efficient innovation, and responsive manufacturing, which motivates 75% of manufacturers to invest in customer-facing technologies.
  • By 2016, 70% of global discrete manufacturers will offer connected products, driving increased software content and the need for systems engineering and a product innovation platform.
  • By 2018, 40% of Top 100 discrete manufacturers and 20% of Top 100 process manufacturers will provide Product-as-a-Service platforms.
  • In 2015, 65% of companies with more than 10 plants will enable the factory floor to make better decisions through investments in operational intelligence.

Before the analyst predictions pushed their way onto my laptop screen, I was asked by Cisco’s press relations team to put forward my top 3 for the industry. So on All Saints Day, before heading out on weeks of travel to China, India, and several of the United States outside my home residence, I produced three ideas that didn’t make it to our PR megaphone. As part of this blog, I’ve decided to share these three predictions, with some relevant observations from my Nov-Dec travels and customer interactions …

Read More »

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