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Cloud for Local Government Global Blog Series: Enabling Big Data Analytics Through Government Cloud

Governments around the world understand the importance of a national ICT infrastructure and the role it can play in the economic and social development of a country.

However, there is a significant industry trend called Big Data that, I believe, presents a major opportunity for governments to deliver more targeted services to citizens and businesses.

Three key aspects of Big Data are already impacting governments around the world:

  1. Volume: Each interaction with a government entity creates digital records, network traffic, and storage requirements. The compound annual growth rates of global consumer and business data are expected to climb by 36 percent and 22 percent, respectively, between 2010 and 2015.
  2. Velocity: Data is being collected at greater and greater speeds. One example of the new velocity of data is the U.K. government’s transition to real-time tax reporting, where employers submit earnings and taxation information on a monthly rather than annual basis.
  3. Variety: In addition to traditional documents and forms, governments now must deal with torrents of less-structured data such as video from public safety and security systems, along with social media feedback. The multiple channels through which people now interact with government have also created a challenge.

It is not the data itself that creates innovative opportunities for governments, but the potential for analytics and insight around this vast array of information across many formats. Big Data could enable governments to shorten the daily commute for citizens by developing predictive analytics on traffic flows and actual traffic data affecting traffic signaling in real time. Or perhaps governments could help with rapid identification and control of disease outbreaks—from flu, to infectious diseases, to food contaminants.

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Cloud for Local Government Global Blog Series: State/Local Government & the Internet of Everything

There’s an increasing drumbeat of news about the “Internet of Everything” (IoE)— the confluence of people, process, data, and things that makes networked connections more relevant and valuable than ever before.

IoE comprises the ubiquitous ways that billions of people and numerous devices on the Internet communicate and report on their status and location. This covers everything from the location of your smartphone, to where a package might be, to the rate of your pulse or your arrival on a street corner, to the condition of a highway.

The Internet of Everything isn’t way off in the future. Today, the number of physical devices connected to the Internet is already six times the number of people on the Internet, even though there are 2 billion of those people. By 2020, there will be 50 billion connected devices.

These devices will come to dominate the “cloud.” Of course, the complexity of a global system that connects all these devices and people is mind-boggling. This global system has the potential for unpredictable and perhaps disastrous behavior. That alone should get the attention of public leaders.

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Expanding Mobility with Community Wi-Fi: 40% of Consumers Regularly Connect to the Internet in a Friend’s Home

English poet John Donne said, “No man is an island, entire of itself.” The same could be said for a man’s — or woman’s — home network, which today is no longer his or hers alone. Friends and family increasingly expect to be able to connect their growing number of mobile devices to the Internet when they are at someone else’s home. In response, service providers (SPs) are creating Wi-Fi communities to enable users to connect safely and seamlessly to SPs’ Wi-Fi networks from other customers’ locations. Not only do SPs understand that there is pent-up customer demand for this sort of “community Wi-Fi” — they also realize that this model makes good business sense. This sort of service will enable them to expand the size of their Wi-Fi network quickly, differentiate their broadband offerings, acquire new customers, and manage customer churn.

Many SPs are now trying to understand how they can create a community Wi-Fi network among their broadband customers and reap new business benefits. However, there has been very little information available on customer behaviors to help SPs design a winning program and build the business case for further investment. To learn more, the Cisco Internet Business Solutions Group (IBSG) conducted a survey of 1,060 Canadian mobile users to understand their needs and behaviors, their Read More »

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What is a City, and How Does it Get Smarter?

The journey to smarter cities and communities has gained momentum in recent years, as a recent BBC article highlights. I’d like to offer a few points from my experiences over the last five years exploring this territory:

  • First, the critical issue is how to move beyond visions and prototypes, to scaling and adoption.
  • Second, the whole notion of smart cities should also be reappraised.
  • And third, the Internet of Everything Economy will fuel a transformation across communities, industries, and social interactions.

We are looking at a dynamic concept to which bounded definitions — whether physical, digital, organizational, or technological — seem increasingly inadequate.

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How Big Data Will Save the Physical Store

Reports of the physical retail store’s death have been greatly exaggerated. As a recent survey from the Cisco® Internet Business Solutions Group (IBSG) found, 93 percent of products sold in the United States are still bought in brick-and-mortar locations. And while technology has upended many product categories and more than a few individual retailers, it simultaneously creates opportunities for retailers to continue to make the store shopping experience both relevant and compelling. Big Data in the store is key to achieving this.

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