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Maple Leaf Wi-Fi

I recently returned from meeting with the majority of Canada’s service providers to share the results of our recent Cisco IBSG research, “What Canadians Want from Wi-Fi and Mobile.” Wi-Fi is everywhere in Canada, as exemplified by the photo that I took at Toronto Pearson International Airport.

Our study confirms this, as Canadians seem to be content with coverage in first-tier locations such as coffee shops, hotels, and restaurants, but are now looking for Wi-Fi to be just as pervasive in other places where they spend their lives. Parks, bus stops, retail stores, shopping malls, and hospitals top the list of additional locations where Canadians would like to be able to access Wi-Fi.

The study revealed that mobile devices are now Wi-Fi-enabled “nomadic” devices. Canadians own an average of 2.4 mobile devices, almost all of which are Wi-Fi-enabled.  Canadians spend an average of 2.8 hours per day using their mobile devices in their homes, compared to only 0.5 hours per day in a typical “mobile” on-the-go world.

The Cisco IBSG study also revealed that mobile users are connecting their devices predominantly via Wi-Fi, including 75 percent of smartphone owners. In fact, on average, smartphone users use Wi-Fi one-third of the time to Read More »

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Welcome Michael Schwarz, IBSG, to the Manufacturing Industry Blog

September 28, 2012 at 12:01 pm PST

Please Welcome Michael Schwarz to the Manufacturing Industry Blog

It is with great pleasure I introduce Michael Schwarz as our latest Manufacturing Industry Thought Leader. Michael has a distinguished career at Cisco and is currently director of automotive EMEA within the global manufacturing practice of the Cisco Internet Business Solutions Group (IBSG).

In this role, Michael consults with senior executives from the auto industry looking to capitalize on the transformative power of the Internet for faster innovation, superior customer experience, and new business models.

Michael brings more than 15 years of top management consulting experience and solid industry knowledge to the organization. Before joining Cisco, he was a senior principal with Booz Allen Hamilton based in Munich and Chicago. There, he worked for clients in the automotive, aerospace, industrial goods, and financial services industries. Prior to Booz Allen Hamilton, he worked at Siemens Nixdorf and ZF Friedrichshafen. Read More »

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Riding the Big Data Wave: Service Providers Can Accelerate Big Data Evolution to Unlock New Value

By Bill Gerhardt, Director, IBSG Service Provider

Big Data is the new oil! It has the power to transform economies, make businesses more efficient, and improve our daily interactions as consumers. However, like oil, data is not truly valuable until it has been refined—until it is analyzed and some valuable action is extracted from it. Although it has been the subject of much discussion, Big Data is really in its infancy—which begs the questions, “How will big data evolve? And what are the opportunities for service providers to create value in Big Data?”

Catching the Waves of Big Data Evolution

The term Big Data generally refers to the growing scope of data analytics in terms of the variety, velocity, or volume of data involved. Cisco’s Internet Business Solutions Group (IBSG) sees Big Data evolving along three waves and across the three dimensions of data, control, and consumer (see Figure 1). Today, most companies find themselves in the first evolution-ary wave, where data and analytics are siloed within specific business processes. In Wave 1, the result of data analytics is Read More »

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Orchestration Services: Music to Retailers’ Ears

September 26, 2012 at 9:40 am PST

It’s more difficult than ever for retailers to stand out from their competition. The reason: Internet-based transparency, next-day supply chains, rapid product replication, and low barriers to market entry are rapidly increasing commoditization and driving down per-unit revenues across the retail industry.

As a result, margins tighten, private-label products proliferate, brand loyalty withers, and, inevitably, industry sectors go through a process of brand consolidation. And while consumer electronics (CE) retailers are currently in the “commoditization crosshairs,” almost all retail segments have gone through the process of brand consolidation.

To help retailers overcome these challenges, the Cisco® Internet Business Solutions Group (IBSG) conducted research to study the strategic options available to CE retailers.

Read More »

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Welcome Marc Girardot, IBSG, to the Manufacturing Industry Blog

September 25, 2012 at 10:04 am PST

Please Welcome Marc Girardot to the Manufacturing Industry Blog

It is with great pleasure that I introduce Marc Girardot as our latest Manufacturing Industry Thought Leader. Marc has a distinguished career at Cisco and is currently managing director of the Global Automotive Practice in the Cisco Internet Business Solutions Group (IBSG).

As a core team member of IBSG’s manufacturing senior staff, he provides strategic assistance to car manufacturers and to related organizations looking to capitalize on the transformative power of new technologies. Marc consults with senior executives from the auto industry and coordinates Cisco’s global efforts to accelerate innovation and industry  transformation in automotive.

Throughout the globe, Marc and his team have worked for most Auto OEMs on topics such Innovation, Connected Car, Customer Experience, Next Generation Dealers, the Car of the future, Distributed Engineering, and Corporate Culture.

Most recently, Marc co-authored with Michael Schwarz an industry-changing point of view called Electronics-ization in Automotive: Reinventing the Car Industry Model to Boost Profitable Innovation”  which I encourage you to read. Read More »

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