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Mobile Business Users Embrace Wi-Fi

Once the exclusive domain of senior executives, mobile devices are now indispensable to most employees for conducting both their business and personal lives. The insatiable demand for smartphones, tablets, and other connected devices is generating staggering amounts of mobile data. In parallel, the use of Wi-Fi for Internet access is exploding as more mobile devices are Wi-Fi enabled, the number of public hotspots expands, and user acceptance grows. Once shunned by corporate IT departments, Wi-Fi increasingly has made its way into most businesses.

Business users are the most valuable customer segment for mobile operators. Changes in mobile behavior and usage, particularly with regard to Wi-Fi, could have a significant impact on service providers’ (SPs) bottom line. However, there is little research on how mobile business users are actually using Wi-Fi, how they want to employ it in the future, and, more specifically, what is driving them to connect their devices to the Internet using Wi-Fi.

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Six Projects To Move Enterprises Toward the Clouds

By Uwe Lambrette, Director, IBSG Service Provider

How exactly is the enterprise migration to the clouds progressing?

In 2010, the Cisco Internet Business Solutions Group (IBSG) sought answers in a wide-ranging survey. At the time, the path to cloud was just beginning for many enterprises. Today, with cloud evolution accelerating into an increasingly essential process, we decided to capture the current state of cloud migration.

To gain these insights and to better understand this “enterprise journey to the clouds,” we interviewed CIOs, IT general managers, and cloud initiative directors at 45 organizations around the world, many of them Global 50 companies. Our in-depth interviews focused on five industry verticals: government, manufacturing, financial services, professional services, and retail.

In short, a majority of executives are Read More »

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Inside One Asian City’s Strategy

Busan is at the forefront of something big.

As South Korea’s second-largest metropolitan city, Busan boasts a population of about 3.6 million, and is home to a slew of major companies, government agencies, universities, annual festivals, and conferences. Busan is the country’s largest container-handling port, and the fifth- largest in the world. Like other metropolitan areas, the city struggles with managing terrible traffic congestion and the attendant high logistical costs; maintaining job-creation momentum for the 60,000 high-quality and high-skill job seekers who graduate from area universities each year; and meeting the demand for an innovative city operations system that helps ensure global competitiveness.

Cisco IBSG has been working with Busan’s Metropolitan Government to develop plans for a “u-City.” U, in this case, stands for “ubiquitous,” which also describes the city’s broadband penetration. Busan’s “smart and connected” urban communities use the network as a platform—on top of which it can deploy innovative urban-planning solutions and city management services. The city uses the network to connect, process, and share information efficiently, and in real time. Read More »

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Cisco Pilot Proves the Value of CDN Federations

By Marc Latouche, Manager, Cisco Internet Business Solutions Group (IBSG) Service Provider

As more and more video traffic streams across service provider (SP) networks, many SPs are deploying content delivery networks (CDNs). In addition to supporting their own operations, these CDNs provide a viable commercial alternative — or complement — to pure-play CDNs (such as Level 3 and Limelight), and enable SPs to earn extra income from the content flowing over their network.

The Cisco® Internet Business Solutions Group (IBSG) believes that CDN federations will provide an even farther-reaching solution. Cisco began to develop the concept of CDN federations in 2011, envisioning them as multi-footprint, open CDN capabilities built and shared by autonomous members. With CDN federations, SPs can interconnect — and leverage — one another’s CDN resources, ultimately benefiting all players in the value chain. Consumers gain in quality of service, SPs benefit through increased revenue potential, and content providers benefit in the assurance that their product will be distributed with guaranteed service and to a wider, potentially global audience.

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Digital Malls: The Next Generation of Self-Service Shopping

All the players in the U.S. retail ecosystem today—mall developers, retailers, vending operators, and consumer product manufacturers—are facing key demographic, economic, and technological changes. The “new normal” world of retailing is challenging retail players to reverse vacancy rates and sales declines, create enhanced customer experiences, reduce labor and construction costs, deepen brand differentiation, optimize small urban formats, and justify investment in innovation.

In the midst of these challenges, three emerging, technology-enabled, self-service retail trends offer the glimmer of a new opportunity.

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