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Collaborating to Improve Decision Making

January 7, 2013 at 9:02 am PST

Decisions have consequences. It’s a simple fact that not even my fourth grader will dispute. But if it’s so simple, why do organizations often have so much trouble making good decisions? Or, knowing the potential consequences, why do they pay little attention to how they go about the whole decision-making process?

It’s easy to find outside factors at which to point fingers when things go wrong – economy, competitors, politics, weather, Mercury in retrograde – but honesty requires that we acknowledge that internal factors and poorly made decisions are at the root of most major organizational failures. But it seems that most leaders aren’t ready for that level of self-reflection. Just ask them.

Cisco IBSG asked more than 1,000 executives to rate the ability of their companies to make successful decisions on critical issues — such as corporate strategy, acquisitions, product launches, and entering new markets — 71% chose Read More »

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Big Data Could Spawn a Retail Revolution

Success in retail hinges on a deep understanding of consumers. Anticipating their wants and needs — then offering the right product, in the right place, at the right time, and for the right price — has always been paramount.

To truly understand today’s consumer, however, retailers need to address a new dimension that is challenging retailers in unprecedented ways: data. Not just traditional data – Big Data.

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Please Welcome Diana Huang to the Manufacturing Industry Blog

December 14, 2012 at 9:21 am PST

Blog Cred Diana HuangIt is with great pleasure that I introduce another key member of IBSG’s Manufacturing Practice, Diana Huang. As a key Industry Thought Leader, Diana has had a distinguished career at Cisco to date and is currently leading the Greater China team in helping Fortune 500 CEOs address their most strategic issues—from growth strategy, global expansion, operational efficiency, and leadership development, to innovation, technology in management, corporate culture, and employee training.

Huang is an active member of the Cisco Greater China leadership team, focusing on go-to-market strategies with transformational efforts, and is also executive sponsor of the Cisco Greater China Smart Grid Virtual Team. In addition, she is a member of the Board of Trustees for the International School of Beijing, where she co-chairs the resources committee.

Huang has 19 years of management consulting and industry experience in the United States and China. Prior to joining Cisco, she was a vice president and partner at A.T. Kearney. As a strategic adviser to senior leadership, Huang led teams that assisted both Chinese and multinational companies with strategic direction, organizational transformation, and operational efficiency improvements.

Prior to consulting, Huang was a research chemist. She has written a number of papers, including “Decoding the Cisco DNA,” “Eco-City: Will China Lead the World?”, and “China’s Response to Global Meltdown.”

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Cisco NRF 2013 First Look – New Research announcement at Big Idea Session

Welcome to the first in a series of previews of what Cisco will be showing at National Retail Federation Convention and Expo  2013, January 14-15 in New York City.

Cisco released  Catch Them and Keep Em retail research this past January at NRF 2012 .

For NRF 2013 and we conducted surveys in multiple countries for our next release of consumer research.

Jon Stine, director of Cisco IBSG  and Lisa Fretwell, senior director of Cisco IBSG will be presenting the  results at NRF  Big Idea session on Monday, January 14, 2013 at 9:15 – 10:00 a.m at Room 3D04, EXPO Hall, Level 3

Here is some information about the new research:

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Internet of Everything in Action: Today and Tomorrow #IoE

When the history of the Internet of Everything (IoE) is written, its success or failure will be determined by answering one question. How did IoE benefit humanity? In the end, nothing else matters.

With this in mind, let’s look at two examples of how IoE will benefit people, both today and tomorrow.

Today—Transforming the World’s Cities
To revitalize the world’s largest cities, City24/7 — a company committed to making public communications more accessible to everyone, everywhere — in collaboration with Cisco IBSG and the City of New York has launched an interactive platform that integrates information from open government programs, local businesses, and citizens to provide meaningful and powerful knowledge anytime, anywhere, on any device. In short, City24/7 delivers the information people need to know, where and when it helps them most.

Located at bus stops, train stations, major entryways, shopping malls, and sports facilities, City24/7 Smart Screens incorporate touch, voice, and audio technology to deliver a wide array of hyper-local (about two square city blocks) information, services, and offerings in real time. The Smart Screens can also be accessed via Wi-Fi on nearby smartphones, tablets, and laptop computers.

The overarching goals of the City24/7 Smart Screens are to: Read More »

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