hybrid
Strength in Transitions for Customer Care
1 min read
Last week’s Enterprise Connect event was an eye-opening experience from many perspectives. A tour of the exhibit area seemed like a real-time stroll through the history of contact center technology. Several traditional contact-center providers were present, but some former industry powerhouses were notably absent. Also missing were many recent additions to the industry ecosystem. The […]
The Myth of Greenfield Technology Environments
2 min read
This is part of a series on the evolution of the Cisco Collaboration Cloud platform, exploring the technical and design principles behind its unique architecture. In the last post in this series, Jens Meggers talked about the huge importance of user experience, and how essential it is to simplify, connect, and delight. Software-as-a-Service (SaaS) is […]
Cisco Products Receive Highest Scores in 3 of 4 Gartner Critical Capabilities for Unified Communications
2 min read
The evaluation is complete. And we think Cisco Unified Communications scored well. Very well, in fact. Just released, the 2015 Gartner Critical Capabilities for Unified Communications...
Cisco Receives “Best of InfoComm” Awards from rAVe
2 min read
Last week I wrote about how much we enjoyed talking with everyone who came to see us at Cisco Live as well as InfoComm, a conference with thousands of products from hundreds of exhibitors and more than 39,2015 attendees. It was great to learn how our video solutions are adding value to your businesses. We’re […]
Intercloud Fabric – TechWiseTV and 15 minutes (or less) of Fame
2 min read
In middle school in the late 70s I took a test that was supposed to indicate my future career. The suggested careers were given a probability ranking. The top two results, by far were Entertainer at number 1 and Scientist at number 2, with the difference in probability between them almost imperceptible. Every other career […]
Intercloud Fabric: Unleashing Hybrid Cloud
1 min read
TechWiseTV Episode 174 featuring Cisco Intercloud Fabric, part of the Enterprise Cloud Suite with guest John McDonough, @johnamcdonough YouTube Preview https://youtu.be/XjPGaZK-yTE Watch the full show right now. Related Episode 171: Cloud Agility for automation in the private cloud featuring Cisco Prime Service Catalog, Stack Designer. Short on time but curios? Watch the Short Promo of 171. The […]
Intercloud Fabric: Simplifying the Hybrid Cloud
3 min read
So. Much. Data. Every hour 300,000 new things connect to the Internet. That’s more than 50 million things a week. And by 2020, we estimate that 50 billion things and five billion people will be connected. These are staggering numbers. And they speak to the rate of change that’s happening in IT and business. Now […]
Preparing for the Next Big Wave in IT: The Intercloud’s Role in Digitization
5 min read
There is no question that we’re on the cusp of rapid IT evolution. Ten years ago, a small subset of IT managers and system administrators defined and drove infrastructure and services with a finite set of management tools for everyone’s use. In the emerging cloud world, the control of the data center has become segregated […]
Cisco at the Cloud Connect Show
4 min read
By Mark Loesel, Cloud Solutions Marketing, Cisco I hope that you are able to join us at Cloud Connect this week in Santa Clara as we have much to share with you. Cloud Connect is a great show that attracts more than 4,000 industry decision makers, offering an ideal venue for Cisco to share the […]