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Connect with the ones you love this Valentine’s Day!

February 14, 2012 at 12:00 pm PST

It’s easy to share some time with the ones you love.

Use WebEx and you can host a video conference that lets you see your special love, your parents, your kids or anyone else you are missing on Valentine’s Day. You can see up to six people at once during your video conference.

Use WebEx absolutely free.

You can also record the conversation and save it -- so you have a lasting memory. Here’s all you need to do to get started. Read More »

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How to Record a WebEx Online Meeting [video]

February 1, 2012 at 3:58 pm PST

When you use WebEx for a video conference, you don’t have to lose what you do in that moment. Instead of furiously taking notes, you can relax and actually participate in the meeting. Just press record when you get started and let WebEx do the rest.

You can use this feature for meetings or strategically share information with a wider audience. You can even post packaged recordings on WebEx Channels -- sharing your content with the global WebEx Network.

Give it a try! It’s easy!

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8 Fab Topics in 8 Hours: “Social Enterprise” Day 1 Agenda #SMWSF #SMWCisco

February 1, 2012 at 6:30 am PST

Cupid has worked his magic and helped us bring together some awesome speakers for our February 14th Social Enterprise Day at Social Media Week. Check out our full agenda and information on how to register.  All times are in Pacific Standard Time.

8:00 – 8:55 Networking Breakfast

8:55 – 9:00 Welcome

9:00 – 9:50 Executive Dialogue: Social Media through an Executive Lens
Cisco executives, Carlos Dominguez and Sheila Jordan will share their perspectives on social media adoption. Carlos will tell his story on how and why he has become an avid social media user and Sheila will take you behind the firewall. She will highlight how you can prepare your IT organization to help drive adoption of social media and collaboration technologies. This dialogue will focus on understanding how a company can embrace social media at the executive level while protecting its intellectual property.

Dialoguers: Carlos Dominguez (@carlosdominguez), SVP, “The Tech Nowist”, Cisco and Sheila Jordan (@CiscoSheila), SVP, Communication and Collaboration IT, Cisco
Moderator: Karen Snell (@kcsnell), Social Media Communications Manager, Cisco

Access recording

10:00 – 10:50 Cisco’s Social Media Journey
This presentation will give you a sneak peek into Cisco’s social media journey, best practices, innovations and lessons learned over the years. Jeanette will also give you some tips on how to set up and scale your social media center of excellence based on Cisco’s center of excellence model. 

Presenter: Jeanette Gibson (@JeanetteG), Senior Director, Global Social Media and Digital Marketing, Cisco

Access recording

11:00 – 11:50 Panel: The Road to Becoming a Social Business
This panel will explore the framework for becoming a social business and offer perspectives on social content strategy to create great stories. This session will address questions on how to scale your social efforts across your company and globally, and will leave you with some practical tips and lessons learned. 

Moderator: Michael Brito (@britopian), SVP, Social Business Planning, Edelman Digital
Panelists: Read More »

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A Cisco Story: The Social Media Marketing Center of Excellence

January 6, 2012 at 9:06 am PST

At Cisco, we often speak at different venues about how we set up and operationalized social media. We always receive so many questions on this topic that we decided to share our process and lessons learned with the larger social community in a more organized and methodical way. We have partnered with Frost and Sullivan to create a guidebook on “Operationalizing a B-to-B Social Media Center of Excellence”. This case study talks about how

  • our Social Media Marketing Hub emerged
  • we defined the charter, roles and responsibilities of this hub and
  • we engage with the various parts of the organization, also known as spokes    

Following the guidance of the Frost and Sullivan research team, we broke down the process of creating our social media center of excellence step by step. Check out a page from the case study here: Read More »

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10 Social Media Practices That Will Give You Nightmares [IMAGE]

December 12, 2011 at 3:02 pm PST

Have you ever woken up in the morning with sweat rolling down your face?  With the holidays right around the corner, if you’re one of those people that find holiday shopping stressful, you know what I’m talking about…So does Ernie.

Meet Ernie (in image below). He has had some trouble sleeping lately and when he finally does fall asleep, his dreams are consumed by nightmares. Nightmares about 10 social media practices. Check them out below. Read More »

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