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13 Tips and Tricks: The Road to a Killer Social Media Training Program #smtraining

August 1, 2012 at 12:03 pm PST

We can’t wait for our #smtraining tweet chat tomorrow! As we’re getting our fingers ready for speed typing tomorrow, we wanted to give you a sneak peek into some of our tips and lessons learned. All in a tweetable format so please feel free to tweet away using the #smtraining hash tag.

We already covered in an earlier blog how to create a social media training program that works. In this post, we’re going to call out (lucky) 13 points you will need to consider as you think about your training strategy and implementation. Read More »

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8 Lessons Social Media Practitioners Can Learn from Gymnasts #CSL2012 #CiscoEmp

July 26, 2012 at 8:00 am PST

As a former gymnast, I am an Olympics nut. I’m pretty much going to turn into a couch potato for the next 2+ weeks. I wholeheartedly admire the athletes that represent any country and I believe in the spirit of the Games. Those of you who have competed in or committed to a sport in some shape or form know the discipline, persistence, sacrifices and hard work it takes to perfect a skill or improve your speed.

As I think about gymnastics, inevitably my mind starts drawing parallels between this graceful yet challenging sport and social media. Here are 8 lessons social media practitioners can learn from gymnasts.  Read More »

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What to Do If You’re Drowning in the Sea of Social Media

June 14, 2012 at 8:14 am PST

If you’re a social manager trying to weather the storm all by yourself, at some point you have probably yelled (or will yell) for a life vest. Your life vest can come in many shapes and sizes. And help may be closer than you think. In the context of social media, a life vest can be budget, executive support, an army of employees (whose  main job is not social media) ready to engage with you, or a combination of the above. For the purpose of this blog post, I’m going to focus on building employee engagement.       

The Framework

 I’d like to offer up a framework to those of you that are looking to mobilize your employees. Read More »

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Eight Great Icebreakers for Online Meetings

This blog comes at the request of a tweet from @AlisonScammell.

“I’m looking at #webinar ice breaker ideas. Does anyone have any suggestions? #webex”

What a great question!

WebEx is incredibly useful for online meetings, but bringing a group of people together across time zones in remote locations can present some challenges when it comes to warming up the room. We posted some tips last week for adding color to your meetings which creates a mood. And we’ve talked about using polls and the whiteboard.

But what else can you do to get things moving? Here are 15 ideas that we think are well suited for online meetings or webinars. Read More »

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Five Things You Can Do To Support Your Team Right Now

It’s not enough just to hire the best people for your business; good managers become their guide, coach and cheerleader as well.

Your employees want to do well and you have the opportunity to help them. Here are five things you can do to encourage them. When you are getting the best out of everyone on your team, you will also succeed.

1. Give Your Team a Clear Purpose

How your business performs is by and large dependent on its people, and those people need to know that their individual goals are helping move the company forward.

Derek Johnston, senior executive at the Centre for Competitiveness, recommends that all team members need to know exactly what they are trying to do, just as a sports team agrees what the objective is (get the ball in the net, cross the line first). This is one of the first things you can do to make team members work effectively.

Read More »

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