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MGM Resorts International goes all in—and it pays off

When it comes down to it, MGM Resorts International’s focus revolves around its guests. And today, an important facet of hospitality includes an accessible, reliable network. But it doesn’t serve only the resort’s visitors; the network has also become a vital part of the business.

Being one of many major resorts on the renowned Las Vegas Strip, MGM Resorts was anxious to connect with guests – and have guests connect to them. So MGM partnered with Cisco to implement an IT infrastructure that would give guests what they were asking for while also enhancing business-focused technology capabilities. Read More »

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Location-Based Services That Work for Everyone

Some exciting things are beginning to transpire in today’s hotel industry. As technology finds its way into nearly every aspect of our lives, it’s important to take a look at the impact mobile device usage has had and continues to have on hoteliers and guests alike. Guests today are more technologically in-tune than ever before, often traveling with multiple devices that they plan to use leisurely, for business or both.  These devices are also increasingly moving more data as their radios become more sophisticated, and they have increased battery life and are connecting to even more cloud services.  Guests also have increasing expectations that they will always be connected wherever they are.

More smart devices translate to more data crossing the network, and this mass amount of data can be used to gather invaluable guest information for hoteliers, including behavioral insights and on-site property analytics. When collected, measured and used correctly, this data can create a unique and personalized mobile experience for the guest while also creating revenue-growth opportunities for hoteliers.

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Connections on the Strip – How MGM Upped the Wireless Ante

MGM Resorts in Las Vegas is all about hospitality.

Being one of many major resorts on the renowned Las Vegas Strip, MGM was anxious to connect with guests – and have guests connect to them. They needed to offer something that the competition didn’t. So MGM partnered with Cisco to implement an IT infrastructure that would give guests what they were asking for while also enhancing business-focused technology capabilities. Read More »

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