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Human and technology networks vital to improving healthcare

October 31, 2011 at 12:19 pm PST

Healthcare is transforming rapidly thanks to advances in technology and people working together.  This evolution was obvious in Jordan last week, when the inaugural meeting of the country’s Healthcare ICT Task Force took place in conjunction with the World Economic Forum Jordan.

The task force is a collaboration between the King Abdullah II Fund for Development, the Information Technology Association of Jordan (inj@j), and Cisco, and it points to the country’s vision to become a regional hub for ICT solutions in the healthcare sector. Read More »

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Taking the First Step to Transform Jordan’s Healthcare Delivery System

August 15, 2011 at 7:56 am PST

In October of 2010, Cisco and the Jordanian Government formally announced the Jordan Healthcare Initiative; a partnership to improve the country’s healthcare system through the implementation of information and communications technology (ICT).

We are proud to announce the first step in this partnership, a pilot of Cisco’s HealthPresence solution, was opened in June of 2011. The HealthPresence solution, donated by Cisco, provides care-at-a distance technology for patents at Al-Mafraq Governmental Hospital with specialized physicians at Prince Hamzah Hospital in Amman. Read More »

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Leveraging technology to support an Accountable Care Organization initiative

It is of particular interest to me to see how technology can be leveraged to help care providers meet legislation requirements and improve care delivery and outcomes at the same time!   One of our most recent examples of how this alignment occurred was through collaboration with Saint Thomas Health as part of the MissionPoint Health Partners pilot. We have been working on this project since 2010 to bring our Cisco HealthPresence Solution to underserved communities in Tennessee.

Cisco HealthPresence is one of the solutions designed to facilitate better and more regular care.

The objective is to help extend the reach of healthcare delivery, simplify healthcare communications, and connect patients with medical providers and specialists to enable examinations in a convenient and efficient manner.

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Can Cisco positively impact the Health of our population and Healthcare Ecosystem?

The PPACA known as Healthcare Reform Act in the United States is driving major change in our industry around accountability for the quality outcome of our care.  It is making providers accountable for the care that is delivered with measures that will be reported by patients.  As I monitor these major changes, it makes me wonder how we can really implement the critically needed change.  I wonder, why is the US dead last compared to 6 other leading free world nations” in healthcare quality measures and we spend almost double per capita for healthcare than other countries according to the Commonwealth Fund (June, 2010). Many believe the concepts that have been embraced by the CMS (Centers for Medicare and Medicaid Services) under the direction of Dr. Don Berwick, (appointed on July 7, 2010 by President Barack Obama to serve as the Administrator of the CMS) can drive change.  As CMS is the largest healthcare payer in the US, (over half), they can lead a major change of this nature and have adopted the “Triple-Aim” model of evidenced based care and wellness.  The aspiration goals, or the Triple Aim, is a phrase coined by Dr. Berwick and it is all about focusing on how to drive improvement so that our populations are healthier, our patients receive better care and instead of working within a volume based business model, move to one of quality and value that rewards prevention, wellness and a positive patient experience.

    Making the Triple Aim Possible


How can Cisco influence and enable this within our Healthcare Ecosystem?

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Borderless Healthcare at Cisco Live: The Doctor Will See You Now (Virtually)

July 11, 2011 at 7:53 pm PST

At Cisco Live today, we turned our attention away from the slot machines and Elvis impersonators, and sat in on the Healthcare Video Architectures session where we learned that 30% of the brain is visual and 60-90% of communication is non-verbal.

While human architecture hasn’t changed over thousands of years, computer architectures certainly have transformed in just a few years (the equivalent of thousands of years in technology time).

When it comes to healthcare--more so than in a lot of other industries--patients need to see doctors, and doctors need to see patients. And thanks to advances in technology, like Cisco HealthPresence, increases in networking speeds, and overall architectural improvements, doctors’ offices can be outfitted with all sorts of telemedicine apparatuses, allowing patients to be seen by the doctor without leaving home.

When outfitting a customer with a solution, there are four major areas for partners to think about: Quality, ease of use, bandwidth, and cost. While cost is usually the top consideration for a customer, in the session we learned that it shouldn’t drive the solution (that’s because a customer could end up buying something that doesn’t meet their clinical needs).

What’s driving the need for video in healthcare? Read More »

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