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Cisco Approach to Telehealth

Telehealth, according to the Health Resources Services Administration, is the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration.1

Cisco’s robust interoperability, security, and video technology have put us at the forefront of telehealth.  In addition to facilitating remote clinical services, Cisco video technologies are also used in remote non-clinical services, such as clinician training, administrative meetings, continuing education, and contact centers.

Over the years, our teams have seen a recurring theme of limited deployments in a small handful of areas across healthcare organization.  These limited or siloed deployments typically lack a unifying strategy or architecture to be able to accommodate a secure telehealth deployment at scale that includes proactive care, big data, population health management, and a contact center. Cisco can help your organization to establish a vision and architecture strategy for deploying a telehealth program.

TelehealthThis new white paper, Cisco Approach to Telehealth, describes how Cisco can help you define:

  • Strategic imperatives that your telehealth program will address
  • Financial and reimbursement goals
  • Revenue and workflow outcomes
  • A go forward strategy for a telehealth platform that can scale to fulfill needs from multiple service lines

We look forward to helping you connect people, processes, data and things in ways that weren’t possible, or even imaginable, in healthcare before.

1 U.S Department of Health and Human Services, Health Resources and Services Administration, http://www.hrsa.gov/ruralhealth/about/telehealth

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Connected Health News, Summer Edition

Have you read the latest Cisco Connected Health newsletter?  Find out how the Internet of Everything (IoE) is helping to connect people, processes, data and things in order to streamline operations, redirect workflows and reduce capital outlays.

White Paper: Cisco Approach to Telehealth
Cisco can help your organization to establish a vision and architecture strategy for deploying a telehealth program to extend your delivery of quality care to whenever and wherever it is needed.

Moffitt Cancer Center Connects Doctors Globally
By using Cisco Collaboration Meeting Rooms (CMR) Cloud, which combine Cisco WebEx personal rooms with cloud-based WebEx video bridge technologies, doctors and researchers now have a simple way to connect with affiliates worldwide

White Paper: The Internet of Everything (IoE) and the Delivery of Healthcare
Connectivity is transforming healthcare delivery from a process of managing disease to an optimized, pro-active system of keeping people well.

Empowering Cost-Effective, High-Quality Care
Cisco Connected Health solutions and services enable new levels of communication and collaboration between patients, providers, payers, and life science organizations.

Expanding Your Reach with Effective Care-at-a-Distance Solutions
Cisco Care at a Distance solutions give patients, doctors, and hospitals better ways to communicate, educate, share information, and interact in real time.

White Paper: Combating Cybercrime in the Healthcare Industry
With the rising value of health records on the black market—roughly 10 times that of other records— it was only a matter of time before hackers began targeting hospitals and healthcare organizations in general.

Cisco Connected Health Assessment
Request this service, priced at $120K, to get an assessment of your network for Telehealth, Care Delivery optimization, Mobility, HIPAA, Network compliance and emerging standards for clinical networks.

Be sure to subscribe now to get our quarterly newsletter delivered directly to your inbox!

Cisco Connected Health Newsletter

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The Rise in Healthcare Cybercrime

Cybercrime1January this year witnessed the largest healthcare breach to date in which the personal records of 80 million individuals were compromised. It also marked an apparent change in focus from attacks on delivery organizations to healthcare payers. Last week two additional health insurers reported that they too had been hacked, resulting in the possible compromise of a further 11.25 million personal records. In a period of less than 3 months, the US has seen over 91 million records and personal identities stolen from healthcare insurers alone.

The health insurers appear to have been the target of highly sophisticated cyber attacks perpetrated from China, which involved the use of advanced persistent threats (APTs) and spear phishing. This allowed them to gain administrative credentials that were used to exfiltrate stolen data via the use of common cloud data services.

Read More »

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See Cisco Care-at-a-Distance Solutions at ATA 2015

The American Telemedicine Association (ATA) Annual Meeting and Tradeshow is fast approaching!  If you’re planning to attend ATA from May 3-5 in Los Angeles, be sure to visit the Cisco booth to see products and solutions that connect patients and care teams so they can easily engage anytime from anywhere.

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You’ll find us in booth #1301, where we’ll showcase innovations that overcome the barrier of distance while improving the patient experience. Highlights include:

      • Extended Care:  Browser-based health and wellness collaboration solution platform
      • Telepresence Showcase:  DX Series (Android-based touchscreens), SX Series, and Jabber endpoints designed for maximum collaboration
      • Cisco Virtual Patient Observation: A centralized approach to patient sitting that can help improve efficiency, staff satisfaction, and staff safety
      • Avizia:  Mobile telehealth cart that connects physicians, specialists and patients at the point of care
      • And more!

Gift cardWhile you’re in our booth, let us scan your name badge so you’ll be entered for a chance to win a $250 American Express gift card!

In the meantime, learn more about Cisco Care-at-a-Distance solutions for telehealth. Also take a second to download, Cisco Telehealth Report: Connecting Brazil’s Children to a Healthier Future.

See you in Los Angeles!

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Cisco Demonstrates IoE, Telehealth, and Virtual Pediatric Networks related Business Impacts at HIMSS 2015

On April 13, 2015, Cisco kicked off day one of the annual HIMSS healthcare conference by hosting a media panel to discuss a range of healthcare technology topics impacting the U.S. as well as around the world including the Internet of Everything (IoE), telehealth, and the use of virtual pediatric networks (VPN).

Members of the media heard from leaders in the healthcare industry about how they are utilizing the latest technologies to provide enhanced healthcare to patients, the meaningful impact on patient-doctor interactions as well as the broader social impact on the community as a whole.

One such example discussed at HIMSS was the results of a program piloted by Cisco; the Federal University of Sergipe, Brazil; and other key partners in Sergipe to bring care via telehealth technology to underserved children who may not have convenient access to physicians given they’re located in such a remote north-east region of Brazil.

On April 13, Cisco released a report called Connecting Brazil’s Children to a Healthier Future, which includes results based on a survey conducted by Cisco. The results indicated that telehealth helps enhance the quality of care to patients, and also reduces travel time it takes to visit a medical specialist. So rather than traveling to a bigger city in Brazil to see a specialist, patients and their families can remain in Sergipe but meet with a specialist over video. Some of the key findings from the pilot illustrate how the technology is having a powerful impact on the patient care. For example, 93% of patients surveyed and who participated in virtual consultations found them effective and were satisfied with their experience.

The pilot, which is slated to go into full production later this month, utilizes Cisco collaboration technology, for example, to help with virtual patient-to-physician consultations. This connectivity allows for the patients located in Sergipe to receive consultations from medical experts residing outside the region – a method that allows patients to tap into a wider pool of medical expertise.

Additional supporting resources:

Connected Healthy Children – Brazil Video (English)

Connected Healthy Children – Brazil Video (Portuguese translation)

Connected Healthy Children – Brazil Video (Spanish translation)

Connected Healthy Children Program

Brazil Starts Pediatric Care Through Telemedicine in Sergipe

Connected North

Virtual Pediatric Networks Connect Doctors with Doctors

As healthcare challenges are being addressed around the world, many healthcare challenges are actively being addressed inside the U.S. During the HIMSS event, media heard from CHOC (Children’s Hospital of Orange County) about the implementation of a virtual pediatric network.

This virtual pediatric network utilizes Cisco technology and creates a hub to connect leading pediatric oncologists from CHOC Children’s and five other leading hospital locations with one another to collaborate on how to treat children and teens with rare forms of cancer. The VPN consortium aspires to link to 200 cancer centers of excellence globally including 8,000 physicians through the Children’s Oncology Group (COG) http://www.childrensoncologygroup.org.

For more on how CHOC Children’s is utilizing the virtual pediatric network, watch the video here: https://www.youtube.com/watch?v=97LPNwSwXcg&feature=youtu.be

These are just couple of examples where we see the true impact of technology on the healthcare industry. Over the next few years, we are going to see increasing adoption of these types of technologies, which ultimately is going to result in improved quality of patient care. To say the least, we live in very exciting times and we are just at the tip of the iceberg!

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