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Cisco Recognized for Corporate Citizenship in China

December 20, 2011 at 9:32 am PST

Just a few days ago, Cisco received China’s prestigious “2011 Best Corporate Citizenship Award,” given by 21st Century Business Herald and 21st Century Business Review, two of the country’s major media outlets. The award recognizes Cisco’s corporate social responsibility work in healthcare and education in Sichuan province.

See how Cisco is a good corporate citizen in Sichuan, China

Cisco established the Connecting Sichuan program in 2008 — after a catastrophic earthquake left nearly 5 million residents homeless, killed 70,000 people, destroyed thousands of school buildings, and cut off mobile and land-based communications, including Internet access. Read More »

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Public Sector Experts Weigh In on Virtual Desktops and the New Virtual Workspace

Have you ever sat in on a TelePresence meeting? It really makes you think about how technology can make distance disappear, and bring together people across a wide geography for the purpose of collaborating and sharing ideas.  Such is the case with the National Townhall on Desktop Virtualization I participated in recently, along with VMware.

Seven industry experts from seven US cities, discussing the impact or key learnings of implementing desktop virtualization in government, healthcare and education.  I was joined by my colleague Chris Westphal of VMware, and our panelists, bringing firsthand experiences of their journey to desktop virtualization.  If you want to attend the interactive webcast of this event, please click here – I think you’ll find it incrementally valuable if you’re on the verge of a pilot, proof of concept or just researching your options.

This experience reminded me of something important regarding the transformation of the user desktop as we know it. Immersive business video is increasingly becoming a modality of enterprise collaboration that workers will depend on to be productive.  Consider the fact that ten people had meaningful discourse in this session, without any of them having to board a plane.  IP telephony is the same – we can’t imagine a day without access to our phone.  So when we talk about using virtual desktops making people more productive, and making business more agile, it makes total sense that we expect by extension of that premise, voice, video and virtual desktops to converge in a single workspace that’s accessible on any device, anywhere.  We depend on all of these modalities to be effective, not just one.

Read More »

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Cisco Issues 7th Annual CSR Report

Since its inception, Cisco has aimed to leverage its expertise, technoloy and partnerships for social good. In this year’s Corporate Social Responsibility Report, you will find compelling information about how Cisco addresses issues from the environment to health, from corporate goverance to economic development.

This year’s report is in an easy-to-read PDF format and includes a message from CEO John Chambers as well as our SVP of Corporate Affairs, Tae Yoo about how engaging human and technology networks can multiply impact.

We hope you’ll take some time to learn more about Cisco’s approach to CSR and results over the last year as well as take a look at our objectives for 2012.

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VA Rolls Out Tablets, Enables Telepresence On-the-Go

November 30, 2011 at 9:13 am PST

To ensure its facilities stay on the cutting edge of healthcare and technology, the federal government plans to purchase 100,000 tablet computing devices for its Veterans Affairs (VA) hospitals, according to Nextgov.

It’s a move that makes a lot of sense, as Fierce Mobile Healthcare notes in a recent story. Tablets represent the most current technology available, and their presence in a hospital lures medical students to fight for positions, as they perceive the technology as top-of-the-line, according to the article. The devices save hospitals money by preserving funds that would otherwise go towards more expensive PCs or laptops, and they save physicians time by streamlining documentation and administrative procedures, the article said.

There’s one more crucial thing a tablet brings with it to the hospital: telepresence. With telepresence at their fingertips, doctors can remotely follow-up on their patients, yet still see their patients “in person.” They can provide care to chronically ill patients living far from the hospital, review x-rays clearly and precisely, and access continuing education resources.

We’ve had the fortune of seeing the tablet in action at a healthcare facility. Palomar Pomerado Health in Southern California uses Cisco’s Cius tablet to enable physicians to access full patient histories anytime, anywhere. This access speeds the reporting of test results and the delivery of prescriptions and medications. Doctors also use the Cius to support Cisco TelePresence.

While there are security and other mobile device management issues to consider, both Apple- and Android- based applications are beginning to take these barriers into account and fine-tune security on their devices, according to Nextgov. The Cius, for example, built from the ground up with security in mind, has security functions in place at all levels, from the hardware to the network access and from enterprise access to mobile security.

With anytime access to telepresence, patient records, administrative tools, and more, the VA stands to greatly enhance its patient care as it evolves its technology to the tablet. Knowing confidential information remains secure with tablet technology, could your agency or office benefit from having telepresence and expanded network access on the go?

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Thankful for…the privacy of my patient data

If you happened to have your Thanksgiving meal last week with a person of Greek heritage, you may have heard them toast “Yia mas”, that literally means “to our health”. And that is exactly what I am thankful for each day, my family’s health.

I am also thankful for the health of our wireless business, which is going great thanks to professionals such as doctors, and nurses that want to want to use their personal devices (smartphones and tablets) at work.

At Cisco we have long been talking about how we enable this proliferation of devices in the workplace and how we make it easier for IT to onboard and troubleshoot these “un-managed” devices. We also provide a robust wireless infrastructure that enables these professionals by providing the best possible mobile experience. But the trend of personal devices in the workplace does pose a valid concern: “As more and more doctors start using their personal iPads at work, will my patient data be secure?”

Curiosity got the better of me, and I decided to look at some data over the long weekend to better understand how healthcare data breaches occur. This is by no means a scientific analysis, I just crunched some data I downloaded from the U.S. Department of Health and Human Services website (hss.gov), so the findings are not conclusive, but rather indicative of what is happening. The data represents HIPAA breaches of 500 or more records per incident over the past 2-year period.

Here is what the data says: Read More »

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