In today’s economic climate, a value-conscious shopper may look to wholesalers such as Costco to stock up on household goods. I frequently find myself at Costco versus specialty stores, because I know I can get the same high-quality olive oil at a fraction of the price.
And when you switch out the olive oil for network solutions, the concept remains the same.
Earlier this week, I shared a blog post about Nexus IS’ experience with wholesaler Neutral Tandem’s Cisco Hosted Collaboration Solution (HCS) proof-of-concept trial. We got to hear the VAR’s side of the story, but I knew you’d want to know more. So I checked in with Ian Neale, Neutral Tandem’s VP of Product Marketing, and asked him to give me an insider’s look at his company’s wholesale model.
What I really wanted to find out was what our partners could expect when working with them, and, more important, how they can help partners increase their revenue opportunities. Want to know what I learned? Read More »
Tags: Cisco, HCS, Hosted Collaboration Solution, Neutral Tandem, partner, VAR, wholesale
Would you buy a car from a dealership where none of the salesmen knew how to drive? Or order prime rib at a restaurant where the chef was a strict vegetarian? What about when it comes to your customer’s network? Are you willing to risk installing products that you don’t have firsthand experience with? I’m guessing the answer is “no.”
When making purchases, big or small, customers want to have confidence that the company they partner with has in-depth knowledge and can stand behind the products they sell. Consider Amy Smith, Director of Collaboration at Nexus IS and a Cisco Gold Certified Partner. She’s committed to live by her company’s marketing motto: “Know it, use it, sell it.”
This was the case when Nexus IS decided to add Cisco’s Hosted Collaboration Solution (HCS) — an offering that allows partners to provide a wide range of Cisco collaboration applications to their customers as a subscriber-based service—to its portfolio. Their first step was to go the wholesale route and participate in Neutral Tandem’s proof-of-concept trial. This was an easy decision, since Nexus IS always tests new products on its own network before installing them on a customer’s network. It’s all about fully understanding, embracing, and discovering best practices of a product before offering it for sale.
Think HCS would be a great addition to your list of offerings?
Learn about Nexus IS’ trial experience and why the timing is right for the HCS market. Read More »
Tags: Cisco, Cisco Hosted Collaboration Solution, HCS, Neutral Tandem, nexus IS, partner, VAR, wholesale
When does a new business relationship need to move from being a virtual (online) experience to a physical (in-person) experience? That question was a topic of discussion with a couple of friends, over a beer after a recent TechHub event. Moreover, I have been pondering this issue since I participated in the pilot of an International Investment Forum.
How much of our business conversations need to be face-to-face? With all the electronic communication options that are at our disposal today, does it really matter?
Read More »
Tags: collaboration, communication, HCS, relationship economy, TelePresence, WebEX
Most of us cannot imagine our lives without our smartphones. When it comes to business, it’s no secret that most employees consider their smartphone their alternative to access work resources when away from their laptop or desktop. With this in mind, Cisco extends a number of additional services through HCS including one of the more popular collaboration features, enterprise dial, through something we’ve just added to our HCS portfolio called IP Multimedia Subsystem (IMS) integration.
Through this network integration of fixed to mobile, service providers offering our HCS portfolio can leverage their own infrastructure to differentiate and drive fixed mobile convergence and thus extend enterprise dial to its customers’ end users.
So what does this all mean?
Mobile Service Providers will now be enabled to deliver business call features onto all mobile devices, without being dependent upon the device being ‘smart’ or ‘client enabled’. These features include, single number reach, seamless call transfer and mid call transfer.
Another valuable benefit from IMS integration is that it facilitates access of multimedia and voice applications from wireless and wireline terminals. For example, this means if you are a smartphone and traditional mobile phone user away on business in China, and someone rings your desk-line, the call will now transcend through the network seamlessly and reach your mobile. Read More »
Tags: Cisco HCS, cloud, cloud collaboration, Cloud Computing, HCS, mobile
Today, Cisco introduced CloudVerse, an end-to-end solution to build, manage and connect clouds. Cisco revealed how it sees the cloud: one in which it enables the world to operate more simply not just from one collective cloud but rather a world of many clouds where the organizations can choose how their cloud solutions are developed whether it’s a highly secure private cloud, a more open public cloud or a hybrid. Within these various cloud environments, IT is delivered as a service and end users can collaborate dynamically and consume content on-demand.
With Cisco’s network based cloud solutions serving as the foundation, Cisco also introduced new enhancements and functionalities to its ever growing Hosted Collaboration Solution (HCS). The Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers. Just last week, Fujitsu’s Andy Stevenson, executive director of their hosting and network services group discussed how they’ve combined their experience and expansive network to develop anew hosted offer, the Fujitsu Cloud Connect service.. Fujitsu’s new service helps employees collaborate more efficiently on any device using a uniform suite of Cisco collaboration technology available on demand.
Read More »
Tags: Cisco, Cisco CloudVerse, Cisco Services, cloud, cloud collaboration, Cloud Computing, cloudverse, collaboration, collaboration-as-a-service, Fujitsu, HCS, Hosted Collaboration Solution, hosted UC, hosted unified communications, Orange Business Services, software as a service, UCaaS, UCS, unified communications, unified computing system, Verizon