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Highlights from the National Town Hall for the Next Generation Workspace: Public Sector Edition

In case you missed it, you can still watch the National Town Hall for the Next Generation Workplace online

This 90-minute TeleWebcast features public sector customer best practices from federal, state and local government, and education organizations hosted via Cisco TelePresence in Atlanta, Herndon, Los Angeles, Richardson, San Jose, and Seattle.

Moderator: Steve LeSueur  
Contributing Editor, 1105 Government Information Group

Shane Milam
Director, Systems and Networks, Mercer University

 Paulette Robinson
Associate Dean for Teaching and Learning, iCollege, National Defense University

Josh Sawislak 
Senior Fellow, Telework ExchangeSenior Fellow, Telework Exchange

Jac Fagundo
Chief Technology Officer for Internal Services Department, LA County

Brooks Moore 
Manager of Technology Services, Dallas County Public Schools – Aledo

Matt Byers
Senior Systems Administrator, Seattle University

Chris Westphal
Senior Manager for Desktop Solutions Marketing, VMware

Tony Paikeday
Senior Marketing Manager for Desktop Virtualization, Cisco

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Public Sector Experts Weigh In on Virtual Desktops and the New Virtual Workspace

Have you ever sat in on a TelePresence meeting? It really makes you think about how technology can make distance disappear, and bring together people across a wide geography for the purpose of collaborating and sharing ideas.  Such is the case with the National Townhall on Desktop Virtualization I participated in recently, along with VMware.

Seven industry experts from seven US cities, discussing the impact or key learnings of implementing desktop virtualization in government, healthcare and education.  I was joined by my colleague Chris Westphal of VMware, and our panelists, bringing firsthand experiences of their journey to desktop virtualization.  If you want to attend the interactive webcast of this event, please click here – I think you’ll find it incrementally valuable if you’re on the verge of a pilot, proof of concept or just researching your options.

This experience reminded me of something important regarding the transformation of the user desktop as we know it. Immersive business video is increasingly becoming a modality of enterprise collaboration that workers will depend on to be productive.  Consider the fact that ten people had meaningful discourse in this session, without any of them having to board a plane.  IP telephony is the same – we can’t imagine a day without access to our phone.  So when we talk about using virtual desktops making people more productive, and making business more agile, it makes total sense that we expect by extension of that premise, voice, video and virtual desktops to converge in a single workspace that’s accessible on any device, anywhere.  We depend on all of these modalities to be effective, not just one.

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Cisco Common Crypto Module is now FIPS certified!

The Global Certification Team is proud to announce the FIPS Certification of the Cisco Common Crypto Module (C3M).  The Official listing can be found on the NIST website at

The Cisco Common Cryptographic Module (C3M) is a software library that provides cryptographic services to a vast array of Cisco’s networking and collaboration products. The module provides FIPS validated cryptographic algorithms for services such as sRTP, SSH, TLS, 802.1x etc. The module does not implement any of the protocols directly. Instead, it provides the cryptographic primitives and functions to allow a developer to implement various protocols.

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Is The Second Economy The End Of Human Labor?

Recently, there have appeared some analyses that point to a shift from traditional human production to machine production.

In a McKinsey Quarterly article (

), W. Brian Arthur, a visiting researcher at the Palo Alto Research Center (PARC) and an external professor at the Santa Fe Institute, focused on the “second economy”.  The subtitle of his article sums up the message:

“Digitization is creating a second economy that’s vast, automatic, and invisible—thereby bringing the biggest change since the Industrial Revolution.”  He continues, “we can say that another economy—a second economy—of all of these digitized business processes conversing, executing, and triggering further actions is silently forming alongside the physical economy… human beings may design it but are not directly involved in running it. It is remotely executing and global, always on, and endlessly configurable.” Read More »

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Technology, Policy and People – Your Keys to a Successful Telework Program

At Cisco we recognize that successful telework programs include technology as well as policy and people!  When I  speak of “policy” I am referring to mandates at state, local, provincial and/or federal levels; as well as any internal organizational policies and procedures to ensure delivery of agency mission.  But what about the ‘people’ – your workforce?  I read a lot about policy and trends happening around the globe – focus on GhG emissions, continuity of government, energy and real estate reductions, information assurance, etc… but hear little of “the workforce” and the acknowledgement that “work is what we do, not a place.”  

Critical to the success of any telework program I would suggest are the ‘people.’  We are what makes any good strategy succeed!  If you agree with my thinking, then you may find a recent paper authored by WorldatWork, “Telework: Considerations for an Effective Program,”  may help your assessment on workforce eligibility… and help contribute to program success as it focuses on the user of telework, we the people.  Here is a sampling of few questions you may take into consideration when determining eligibility of telework… Does the job lend itself t o a telework environment?  Does the employee who is requesting the arrangement demonstrate a strong work ethic and does he/she continuously meet his/her work deadlines?  More…

 As you execute your plan and move from “the evaluation phase” to “training and launch phase” Cisco Collaboration/Video Solutions for Government like Webex and video are very effective training and communication tools to help facilitate your telework program training plans.  These secure, collaborative tools can meet the requirements of the entire workforce including employee, middle management, IT and facility organization, as well as help avoid unnecessary travel and expenses too!

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