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21st century government work…how is your workspace changing?

This week the Whitehouse released a Presidential Memorandum — Building a 21st Century Digital Government and unveiled a new mobile initiative intended to reshape how government agencies utilize mobile platforms to serve the public. 

The strategy focuses on providing citizens and an increasingly mobile government workforce access to digital government information and services anywhere, anytime, on any device.

I have the opportunity to work with global government leaders around the world from cities and counties to national government agencies including public safety, the courts, civilian agencies, and national security.  Many are seeing a shift to mobile communications and information sharing and a shift from fixed desktop PCs to smart phones, laptops, and tablets.

A mobile government workforce is more productive, helps government achieve key initiatives such as telework, and enhances the employee experience. 

Remote teleworker initiatives are driving not only a change in where government work is done but also a  shift towards bring your own device (BYOD) initiatives. 

A benefit for this change in the government workspace is the productivity improvements and cost savings that result. Recently, the Telework Exchange and Cisco hosted the “Ramp Up Your Savings: Measuring the Telework Returns“ with best practices and tools to measure the benefits of Telework including cost savings.   

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Tang, Velcro and…… IPv6?

April 16, 2012 at 12:57 pm PST

When we last tuned in we discussed how the IPv6 certification process is designed to ensure devices properly implement the IPv6 protocol and interoperate with all other certified components. It was also mentioned that, with the level of revenue generated by today’s public network, the owners of these networks are hesitant to fully implement the protocol with fears of instability. The world’s governments are leading the efforts in proving this network stability by designing their next generation networks around the IPv6 protocol.

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Leading Global Government and Corporate Security Forward

During my 25-year career, I’ve been fortunate to work closely with some of the best and brightest, supporting government and enterprise customers around the world regardless of where I worked. These experiences have enabled me to meet with statesmen and CEOs, into open and closed-door meetings on “the Hill” and abroad, to serve as a member of the CSIS Commission on Cybersecurity, and participate on numerous think tanks, boards of directors, and advisory boards. I’ve worked and learned from leaders in private industry and global governments, the defense and intelligence communities, and I’ve always gotten after it with the goal of making a difference and producing positive results.

When Brad Boston asked for me to succeed him in leading the Cisco Global Government Solutions Group (GGSG) in addition to my role overseeing the Corporate Security Programs Organization (CSPO), I was humbled, honored, and excited. GGSG/CSPO is a great organization. Fortunately for Cisco, our customers, and me, Brad will remain nearby, focusing on our go-forward strategy for Satellite Solutions. This expanded role certainly ups the ante for me, yet it is not an altogether new one. As a member of GGSG senior staff since it was formed, and in my role leading Corporate Security during the past ten years, I’ve watched the organization grow and thrive.

In taking the helm, I will build on this team’s outstanding achievements in meeting the unique requirements of governments around the world. We’ll continue to address the challenges faced by global government agencies, defense and intelligence communities, and work to advise our public sector customers on the leading practices and technology solutions that can achieve and enhance their mission goals. In my ongoing role as Chief Security Officer, I’ll continue to oversee and work with my leadership team to drive initiatives focused on Information Security, Product Security and Government Security, with focus on crypto, advanced government services, and cybersecurity—in support of our customers.

My expanded leadership team and I recognize what a critical role we play for our global government customers. To all of you, rest assured, we will continue to strive to become your most-trustworthy vendor and a true partner—one that works hard to help enable your mission success, delivers on our commitments, and gives only our best.

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Network Security Surfaces as Mainstream Media issue

The New York Times’ Nicole Perlroth filed an alarming account of government and corporate network vulnerabilities that comes across like a briefing dossier read by James Bond aboard a Heathrow-Beijing flight. But it does the good work of putting a critical technology issue before a broad audience.

Traveling Light in a Time of Digital Thievery” (NYT, Feb. 10) details extraordinary counter-espionage precautions taken in China by prudent travelers and their organizations. Many now leave their usual notebooks, smartphones and tablets safe at home. Some say a device taken into China is never again permitted to touch their corporate network.

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Hidden Reserve Of Public Safety Skills

Jeff Frazier & Norman Jacknis, Cisco IBSG

Protection is a public service and one that can only effectively be carried out with the support and consent — and participation — of the people.  We’ve read stories about how Twitter played a key role in responding to wildfires or iPhone applications show a community map of registered sex offenders and crime areas.

But in public safety, especially, there is a unique source of participants – one that is especially important in these days of tighter state/local budgets. In California, for example, there are nearly 190,000 sworn active public safety officers (police and fire).  However, there are nearly a million retired and former officers.  This represents, on average, nearly 15 million years of skills and experience walking the streets.  This population of people never lost their purpose or their desire to contribute — they just ran out of time!

How can we harness this trusted population? A local government could create an “opt-in” network of these experienced citizens.  Typically, public safety training records are centralized through a central state body.  A database comparison of the records can be matched against the ‘opt-in’ application.

Once accepted, the officer will receive instantaneous alerts on his cell phone, based on its GPS location, about reported problems.  When a problem is reported, the public safety dispatcher would have the ability to examine a geo-spatial screen and discover how many people are in a particular area and who best to solicit or notify.

Governments across the country should enable this skilled population to support public safety problem-solving, in order to identify, recognize, and address problems much faster.

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