My colleague Norm Jacknis (former CIO of Westchester County, New York) passed along a list of CIO concerns for 2013 that was prepared by Alan Shark of Public Technology Institute, a nonprofit that provides technology guidance to local government. The list for cities and counties included:
1. Big Data (Smart City)
3. GIS as centerpiece for strategic decision making
4. Mobility and broadband deployment
5. Cyber and network security
6. Cloud-based solutions
7. Legacy/modernization, RFP
8. Unified citizen engagement (311, social media)
9. Consumerization of technology (BYOD)
10. Shared services (across all jurisdictions)
What would you add or subtract?
I’d want to expand on a few of these items to include another emerging issue for CIOs and other government leaders: getting cities to embrace cloud and networking tools – while moving their urban economies forward.
Well, there’s good news to report on that overarching concern. There are several opportunities to learn more about how cities can embrace technology for economic growth:
These forums, and others, can provide essential context and information for governments looking to take charge of their economic development by harnessing technology and cloud capabilities – but as an enhancement to local wares (such as raw materials or railroads) that remain the backbone of cities and metropolitan areas. ICT has systematically increased productivity and supported economic growth across both developed and developing countries.
Connecting this railroad to a multisystem cloud network would allow it to transmit data to people and other machines, becoming observable, controllable, automated, and secure – and all achieved remotely, via cloud management.
Comprehensive digital network infrastructure can connect companies and people, increase productivity, and, perhaps most important, may be cheaper and more efficient than conventional, massive infrastructure, such as new roads. The great thing about ICT is that it breeds innovation. An investment in the network doesn’t just improve the public sector – the positive impacts spill over into education, healthcare, security, and so many other realms.
As the world becomes more connected, we are witnessing the emergence of “Big Data.” These are the mountains of data coming out of all these digital interactions, which can then be collected, sifted, mined, and analyzed to provide “raw” data material for new inventions across many industries.
The Internet of Things is already here. As more and more objects become connected to one another, they produce huge amounts of data. This information can be collected and analyzed to allow people to make better, more informed decisions. Sources: Cisco IBSG, 2006–2011; Cisco VNI, June 2011; Technorati; Radicati Group; IDC; The Economist; Apple; InformationWeek.
A transition to a more connected world is difficult. It profoundly affects everyone by challenging the status quo and creating exposure to new complex risks. But incorporating ICT into local governments and communities also offers the possibility of transforming the public sector, changing the role of government, and enabling citizens to be more actively involved in shaping their community. And ultimately, people need to be successful enough to generate taxes, create jobs, and generally contribute to a prosperous economy. I firmly believe that ICT and the cloud network can help accomplish this. What are your thoughts?
And stay tuned to the Cisco Government blog for the next installment of the cloud for local government blog series or click here to register and reserve your copy of the complete compilation of the blog series, including this blog as well as a variety of cloud resources, which will be available in May
Tags: #economic growth, Big Data, CIO, CIO concerns, Cisco, cloud, cloud infrastructure, Cloud Management, economy, government, IBSG, ICT, Information and Communications Technology, network, network infrastructure, Smart City, urban economy
Increasing population and growing citizen expectations, all in the shadow of budget constraints, are causing government agencies around the world to look to the cloud to help enable them to do more with less.
Cloud solutions for government not only help enable a more streamlined, productive workforce, but they empower government agencies to meet rising citizen expectations and free up resources for investment in other mission-critical areas.
In India, this rises to a whole new level. The government of India has launched GI Cloud, which is a national cloud initiative that will enable government at various levels to leverage cloud computing for efficient delivery of e-governance services.
Read More »
Tags: cloud, GI cloud, government, india, State Local Government
I am drafting this blog on my laptop, sitting in the Embassy Suites lounge in Raleigh, North Carolina, enjoying the complimentary breakfast buffet. I share this not to disclose my breakfast habits, nor my whereabouts but to illustrate that we are relying more and more on mobile devices to keep us connected, both professionally and personally. In fact analysts predict that by the end of 2013, 80 percent of companies will allow BYOD (bring your own device) for employees.
As today’s workers embrace mobility, they have expectations that their experience outside of the office should mirror their experience inside the office. With mobility trends like telework and BYOD on the rise, it’s important that government organizations stay ahead of technology trends to better deliver their employees with the right tools that allow them to collaborate from anywhere at any time. Read More »
Tags: byod, collaboration, COOP, government, jabber, mobile collaboration, Mobile workforce, mobility, TelePresence, telework, video conferencing, WebEX
Chances are, you’ve heard this line or a variation thereof before: “Video conferencing improves collaboration and lowers costs for organizations around the world.” While this is true, for this blog, I want to focus on ways video is changing government by sharing the story of two government agencies that are using video in new and unique ways.
We frequently hear how important it is to “do more with less.” In the face of sequestrations and reduced traveling budgets, this is a reality, and agencies are turning to alternatives like video conferencing. Video technologies such as telepresence are streamlining government processes and increasing collaboration, all while cutting costs. Read More »
Tags: budget, collaboration, government, mobile collaboration, secure collaboration, sequestration, TelePresence, telework, travel reduction, video, video conferencing
In my last blog, I discussed the benefits of Smart City cloud management capabilities. An intelligent IP-enabled network unites multiple services onto one infrastructure, allowing for tight operations management and lower expenses. Operating this network remotely, through the cloud, further enhances the capability for sustainable, effective city management.
As Smart City visions emerge in various projects in local government, we will see a combination of new ways of thinking, designing, planning, executing, and managing. Busan, South Korea has already discovered the powerful benefits of cloud infrastructure to create Smart+Connected Communities solutions. The government partnered with companies to create a Mobile Application Center to utilize city assets and the connected network. (You can also watch a video series, “Cities of the Future,” on Songdo, South Korea and how this new connected Smart City was designed, planned, and built.)
There are some important steps that other cities and governments can take to harness the power of the cloud to become more connected, efficient, and sustainable. A process on how to answer the Smart City call to action is further outlined in Cisco’s POV paper, “Smart City Framework,” and video.
1. Use one intelligent, multiservice IP network.
This is the overarching mantra of a Smart City—connect systems and services to improve city livability. While it can seem daunting, it’s important to remember the long-term benefits of a connected city, especially using cloud management. Some of the most promising Smart City projects have shown that it’s possible to use the network to achieve some major goals of state and local government, including efficient city management and economic, social, and environmental sustainability.
Savvy government leaders are recognizing the untapped power of the network and incorporating its potential into the early stages of planning and development. Many cities have experimented with including information and communications technology (ICT) solutions through small-scale “proof of concept” projects. Since budgets are so limited, it can be difficult to adopt a purely centralized approach, which means trying new techniques and learning from the enterprise sector.
2. Build a foundation for public-private partnerships.
Government agencies and city leaders cannot create smart, connected urban communities alone. Frameworks are needed for relationships between the public and private sectors.
Winning strategies seem to be the ones that enable citizens, business leaders, and policymakers to drive job growth, increase economic opportunity, and provide improved citizen services. The goal is simple: enable effective partnerships by linking governments with private enterprises and citizen organizations focused on creating economically competitive, socially cohesive, and environmentally clean communities. Innovative ICT solutions can be critical tools for those reinventing enterprise, government, and city services. This kind of collaboration between the public and private sectors can provide successful conditions for these new business models, which—ideally—encourage the private sector to take a more active role in upgrading city services and infrastructure.
3. Regulations are needed to standardize the uses of ICT.
Governments regulate the three traditional utilities—water, gas, and electricity—with a clear and consistent framework. City leaders are discovering that the broadband network has become the fourth utility. Regulations are necessary to standardize the uses of ICT in developing new urban communities and in providing services to the public.
It is essential to consider design principles for Smart City network regulations that can accelerate development. Governments should consider their role, and the desired outcome of regulations. Incorporating ICT requirements and standardized procedures into Smart City developments will take serious consideration and planning.
As cities continue to experiment with the network and cloud, there will be fantastic opportunities to hear from leaders about their progress, mistakes, and opportunities to readjust. In September, Meeting of the Minds will offer a podium for leaders to discuss what has happened thus far in their journey to become a Smart City, and what is to come in the future. If you are considering next steps to become a Smart City, I would highly recommend this event. As we all work to become more connected, efficient, and sustainable, collaboration among all companies, individuals, and organizations is vital.
Stay tuned to the Cisco Government blog for the next installment of the cloud for local government blog series or click here to register and reserve your copy of the complete compilation of the blog series, including this two-part blog as well as a variety of cloud resources, which will be available in May.
Tags: Busan, Cisco, city systems, cloud, Cloud Management, connectivity, government, IBSG, infrastructure, Intelligent Network, smart, Smart + Connected Communities, Smart City, Songdo