Over the last few years, changes in computing, mobility, video and cloud have transformed the collaboration market profoundly and permanently. By listening to our customers and constantly innovating and improving on our market-leading Unified Communications platform, Cisco has been able to keep pace with these drastic market shifts. Our customers and the industry are recognizing these efforts, and as a result, I am pleased to announce that Cisco has been positioned as a Leader in Gartner’s recently released 2013 Magic Quadrant for Unified Communications and received an ‘Excellent’ rating, the highest rating given in the 2013 Critical Capabilities for Unified Communications report.
Choosing the right UC solution for your business is about more than responding to the latest trends in cloud, mobility or software applications. One of the most basic criteria customers use when choosing their UC vendor is around how the UC solution fits into their current environment. We’ve learned that there is no “one size fits all” approach for our customers. Read More »
Tags: Cisco, collaboration, Gartner, Magic Quadrant, unified communications
One of the things I enjoy most in my role leading Product Management for Cisco’s Customer Collaboration business is listening to our customers and partners to ensure we deliver products that meet their needs. Our focus on delivery and execution sets Cisco apart in the industry.
So I’m very pleased to see that, for the second year in a row, Cisco was recognized as highest in “Ability to Execute” in Gartner’s Contact Center Infrastructure (CCI) Magic Quadrant. Gartner bases Ability to Execute on a number of criteria–including the quality, maturity, and overall breadth of a vendor’s applications; their customer support capabilities; and their ability to deliver solutions in formal contact centers within companies, outsourcers, and service providers. In addition, we improved our positioning in “Completeness of Vision”, with noticeable movement to the right in the June 2013 CCI Leaders Quadrant.
Cisco’s achievement in this year’s CCI Magic Quadrant is the latest recognition that our contact center business is truly firing on all cylinders. The product development aspects Read More »
Tags: Cisco, contact center, customer collaboration, Gartner, Magic Quadrant
In June, I attended the Gartner Security Summit in Washington, D.C. where I was asked by quite a few security executives, “My network folks just bought ISE, but what is ISE and what type of security does it provide?” Fast forward to July, and I wish I had this SANS review on ISE to offer a month earlier. (SANS, as many security professionals know, is a highly regarded organization on IT security and cyber security.) Read More »
Tags: blackhat, context awareness, cyber security, ESG, Gartner, Intelligence, ISE, Network World, SANS, secure access, security, threats
Recent results clearly reinforce the growing understanding that Cisco has unleashed a more highly evolved and effective solution into the computing ecosystem. While the principles outlined by Charles Darwin in Origin of the Species can stir controversy, I find them to be an accurate model for technology evolution and quite useful for describing how we’ve arrived at this latest watershed in the x86 server market.
Our first observation would be the extremely rapid rate of customer adoption for Cisco’s Unified Computing System (UCS). Darwin would tell us that there must be significant advantage in “fitness to purpose” inherent to UCS that have driven this velocity. This is certainly true. Looking back at where we’ve been and how we’re positioned to go forward, here are key factors I see at play that create these advantages for UCS adopters:
- Primitive incumbents in the server industry attempted converged infrastructure by choosing to combine compute and storage first. Cisco chose to converge compute and fabric first. This is a critical threshold event because it turns out that most optimizations for virtualization and cloud are fabric-oriented. With our Virtual Interface Cards we made server NICs and HBAs part of the fabric, not part of the server, a significant mutation in computing design. Further, Cisco abstracted every single identity and configuration element for servers, network access and storage into a programmable software model – inventing fabric computing with stateless servers. Simple. Flexible. Resilient. Advantage: UCS
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Tags: Big Data, Cisco UCS, cloud, Convergence infrastructure, Darwin, data center, Gartner, nexus, tco, x86
In my previous posts, I discussed with you the importance of unified policy and management as you respond to the bring-your-own-device (BYOD) trend. The Cisco Unified Access solution brings “One Policy. One Management. One Network” to help you with your BYOD initiatives. Today I’ll take a look at the third pillar of Cisco Unified Access, One Network. I’ll explore with you what it means and why it is a critical factor as you take on BYOD.
The workforce is increasingly going mobile. According to research firm Gartner, tablets will be the key accelerator to workforce mobility. A Gartner 2012 report suggested that annual tablet purchase by businesses totaled 13 million units and this number would more than triple to reach 53 million units by 2016. Such rapid mobile growth calls for major wireless network expansion. Market data from Infonetics showed that global wireless LAN equipment sales in the 3rd quarter of 2012 passed the $1-billion mark for the first time. Read More »
Tags: AVC, byod, Gartner, one management, One Network, one policy, unified access, wireless LAN, wireless network