Cisco Blogs


Cisco Blog > Mobility

Year in Review: Top 10 Mobility Blogs of 2013

Takeaway: The Cisco Enterprise Mobility group has stayed ahead of the competition by staying innovative and cutting edge while delivering quality, high performing products and solutions, while displaying thought leadership on major technological trends such as 802.11ac and location-based services. We use this mobility blog as a platform to deliver information straight to wireless fans and readers. Here are the top 10 most read posts in 2013.

10. Monetize Your WLAN Using Cisco Location Analytics

9.  Cisco Hacks: Notes from the CMX Hackathon

8. Looking Past the Mobile Phone

7. 802.11ac: Is Your Network Ready for Next-Gen Wi-Fi Traffic?

6. Cisco’s New Wall AP Helps Hoteliers Deliver In-Room Wi-Fi Access

5. Client Adoption for 802.11ac Wireless Technology Read More »

Tags: , , , , , , , , , , , , , , , ,

#ExecInsights: IoE, Healthcare, and Parking Among Hot Topics at Gartner Symposium

So, it turns out the most tweeted topic from my recent presentation at the Gartner Symposium/ITxpo was about how much of their lives Parisian motorists spend searching for parking (let’s just say it’s more than a year!).  

As I told the audience in Orlando, that stress-ridden search is one of countless challenges we can tackle and improve by connecting people, processes, data, and things to the Internet of Everything (IoE). (For more on connected parking, see Wim Elfrink’s blog.)

Interest in the Internet of Everything was high at #GartnerSym. In my meetings with several analysts, CIOs and IT leaders, it was clear today’s CxOs get the amazing possibilities the Internet of Everything can offer. In fact, more and more real-world examples are coming to light of networked connections not only driving business innovation but also changing lives.  

Read More »

Tags: , , , , , , , , ,

A Financial Service Organization Speaks Out on Secure Access

October 14, 2013 at 9:41 am PST

Are your finances secure with your financial institution? Vystar Credit Union in Florida, USA speaks out on one of their recent efforts to ensure highly secure access at their institution. With the pressures of compliance and the need to protect their institution’s network and assets, Vystar deploys ISE and AnyConnect with great success. Most recently coming from Gartner IT conference in FLA I had a chance to speak with other organizations that expressed secure access concerns. Read More »

Tags: , , , , , ,

The Evolving UC Market: Cisco has you covered

September 16, 2013 at 3:01 pm PST

Over the last few years, changes in computing, mobility, video and cloud have transformed the collaboration market profoundly and permanently. By listening to our customers and constantly innovating and improving on our market-leading Unified Communications platform, Cisco has been able to keep pace with these drastic market shifts.  Our customers and the industry are recognizing these efforts, and as a result, I am pleased to announce that Cisco has been positioned as a Leader in Gartner’s recently released 2013 Magic Quadrant for Unified Communications and received an ‘Excellent’ rating, the highest rating given in the 2013 Critical Capabilities for Unified Communications report.

Choosing the right UC solution for your business is about more than responding to the latest trends in cloud, mobility or software applications. One of the most basic criteria customers use when choosing their UC vendor is around how the UC solution fits into their current environment. We’ve learned that there is no “one size fits all” approach for our customers. Read More »

Tags: , , , ,

The Benefits of Listening and Delivering in Customer Care

One of the things I enjoy most in my role leading Product Management for Cisco’s Customer Collaboration business is listening to our customers and partners to ensure we deliver products that meet their needs.  Our focus on delivery and execution sets Cisco apart in the industry.

So I’m very pleased to see that, for the second year in a row, Cisco was recognized as highest in “Ability to Execute” in Gartner’s Contact Center Infrastructure (CCI) Magic Quadrant.  Gartner bases Ability to Execute on a number of criteria--including the quality, maturity, and overall breadth of a vendor’s applications; their customer support capabilities; and their ability to deliver solutions in formal contact centers within companies, outsourcers, and service providers.  In addition, we improved our positioning in “Completeness of Vision”, with noticeable movement to the right in the June 2013 CCI Leaders Quadrant.

Cisco’s achievement in this year’s CCI Magic Quadrant is the latest recognition that our contact center business is truly firing on all cylinders.  The product development aspects Read More »

Tags: , , , ,