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A Financial Service Organization Speaks Out on Secure Access

October 14, 2013 at 9:41 am PST

Are your finances secure with your financial institution? Vystar Credit Union in Florida, USA speaks out on one of their recent efforts to ensure highly secure access at their institution. With the pressures of compliance and the need to protect their institution’s network and assets, Vystar deploys ISE and AnyConnect with great success. Most recently coming from Gartner IT conference in FLA I had a chance to speak with other organizations that expressed secure access concerns. Read More »

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The Evolving UC Market: Cisco has you covered

September 16, 2013 at 3:01 pm PST

Over the last few years, changes in computing, mobility, video and cloud have transformed the collaboration market profoundly and permanently. By listening to our customers and constantly innovating and improving on our market-leading Unified Communications platform, Cisco has been able to keep pace with these drastic market shifts.  Our customers and the industry are recognizing these efforts, and as a result, I am pleased to announce that Cisco has been positioned as a Leader in Gartner’s recently released 2013 Magic Quadrant for Unified Communications and received an ‘Excellent’ rating, the highest rating given in the 2013 Critical Capabilities for Unified Communications report.

Choosing the right UC solution for your business is about more than responding to the latest trends in cloud, mobility or software applications. One of the most basic criteria customers use when choosing their UC vendor is around how the UC solution fits into their current environment. We’ve learned that there is no “one size fits all” approach for our customers. Read More »

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The Benefits of Listening and Delivering in Customer Care

One of the things I enjoy most in my role leading Product Management for Cisco’s Customer Collaboration business is listening to our customers and partners to ensure we deliver products that meet their needs.  Our focus on delivery and execution sets Cisco apart in the industry.

So I’m very pleased to see that, for the second year in a row, Cisco was recognized as highest in “Ability to Execute” in Gartner’s Contact Center Infrastructure (CCI) Magic Quadrant.  Gartner bases Ability to Execute on a number of criteria--including the quality, maturity, and overall breadth of a vendor’s applications; their customer support capabilities; and their ability to deliver solutions in formal contact centers within companies, outsourcers, and service providers.  In addition, we improved our positioning in “Completeness of Vision”, with noticeable movement to the right in the June 2013 CCI Leaders Quadrant.

Cisco’s achievement in this year’s CCI Magic Quadrant is the latest recognition that our contact center business is truly firing on all cylinders.  The product development aspects Read More »

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How Secure is Your Secure Access?

July 30, 2013 at 8:04 am PST

In June, I attended the Gartner Security Summit in Washington, D.C. where I was asked by quite a few security executives, “My network folks just bought ISE, but what is ISE and what type of security does it provide?”  Fast forward to July, and I wish I had this SANS review on ISE to offer a month earlier.  (SANS, as many security professionals know, is a highly regarded organization on IT security and cyber security.) Read More »

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Natural Selection On Full Display in the Server World

NaturalSelection
Recent results clearly reinforce the growing understanding that Cisco has unleashed a more highly evolved and effective solution into the computing ecosystem.   While the principles outlined by Charles Darwin in Origin of the Species can stir controversy, I find them to be an accurate model for technology evolution and quite useful for describing how we’ve arrived at this latest watershed in the x86 server market.

Our first observation would be the extremely rapid rate of customer adoption  for Cisco’s Unified Computing System (UCS).  Darwin would tell us that there must be significant advantage in “fitness to purpose” inherent to UCS that have driven this velocity.  This is certainly true.  Looking back at where we’ve been and how we’re positioned to go forward, here are key factors I see at play that create these advantages for UCS adopters:

  1. Primitive incumbents in the server industry attempted converged infrastructure by choosing to combine compute and storage first. Cisco chose to converge compute and fabric first.  This is a critical threshold event because it turns out that most optimizations for virtualization and cloud are fabric-oriented.   With our Virtual Interface Cards  we made server NICs and HBAs part of the fabric, not part of the server, a significant mutation in computing design.   Further, Cisco abstracted every single identity and configuration element for servers, network access and storage into a programmable software model -- inventing fabric computing with stateless servers.  Simple. Flexible. Resilient. Advantage: UCS
    Read More »

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