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Play the Cisco Global Events Mobile App Game for a Chance to Win #ragancisco

May 3, 2012 at 7:00 am PST

According to the Cisco Visual Networking Index (VNI) study, “by the end of 2012, the number of mobile-connected devices will exceed the number of people on earth, and by 2016 there will be 1.4 mobile devices per capita”. Actually, I’m already a member of the “1.4 mobile devices per capita” group. I’d even say I am married to my 1.4 mobile devices.

If you’re like me and can’t imagine stepping out of your home without your phone or tablet, don’t miss out on Read More »

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Driving the Event Engagement You Want with Gamification

April 27, 2012 at 5:08 pm PST

If you read my blogs you know I believe that gamification tactics can be VERY effective when applied in a thoughtful manner. I wrote previously about the effectiveness of gamification tactics as applied to Cisco’s Global Sales Experience. We just wrapped up Virtual Partner Summit (VPS) and I want to share some amazing results that in my opinion were very much a result of the gamification tactics applied to the event.

Some of the event goals we considered when crafting the VPS achievement program were:

  • Increase attendees viewing duration
  • Increase the overall event and session level evaluations submission rate
  • Increase the interaction between attendees and Cisco
  • Drive attendees to consume not just our general session content but also our executive chats, geographic and technical session content

So what we did was create a badging program that introduced a tiered approach for the badges. Unlocking badges accumulated points for the attendees with the higher tier badges earning more points. Once an attendee had accumulated 250 points they were eligible for an iPad prize drawing. To start attendees off we awarded the “Welcome to VPS” badge which awarded 50 points upon first login. We then aligned badges to our goals so there were badges for watching different types of sessions for at least 15 minutes, submitting evaluations, and asking questions.

So what were the results? Below are some key statistics…
Read More »

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Get Your Learning Game On: Gamification of Education

February 27, 2012 at 6:10 pm PST

I ran across this great infographic regarding the potential for gamification to have a truly meaningful impact on education. Some key stats that stuck out for me:

  • 1.2 million fail to graduate high school each year
  • 3B hours are spent on playing video and computer games

Gamification of Education

Of course gamification isn’t the end all, be all solution for upping the students investment in their education. I read a great post about 3 Reasons NOT to Gamify Education and the quote that stuck out for me was:

“I don’t think just because you offer an award, like a badge, it will motivate students intrinsically or help them at all. But, tying it into your classroom to make the overall experience fun, meaningful and a challenge can help.”

I think this is a key point that anyone considering gamification of their product/training/event/etc. should consider. Basically slapping on a gamified approach won’t make it successful. Serious thought should be applied to what it is you are most wanting your demographic to think/know/feel/do and when appropriate a gamification tactic can be deployed to motivate your demographic accordingly.

Jesse Schell breaks down how gamification and games can make a significant impact on education. About 14 mins in he talks about one of my favorite example Quest to Learn, which I have blogged about previously, and another example I recently became aware of called Khan Academy.

So what are some examples of good vs. bad gamification for education? Surprisingly I found my good and bad examples, of course this is in my opinion only, from the same company. Read More »

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Digital Engagement Through Transmedia Storytelling

January 17, 2012 at 12:45 pm PST

I have been hearing folks talk about transmedia storytelling for several years now but haven’t spent time on this blog discussing this concept. Seems high time I did so and figured I should start off by attempting to define what it actually means. According to Wikipedia transmedia storytelling, also known as multi-platform storytelling, cross-platform storytelling, or transmedia narrative, is the technique of telling stories across multiple platforms and formats using current digital technologies. Henry Jenkins officially defined transmedia in 2006 in his book “Convergence Culture: Where Old and New Media Collide,” as a story that “unfolds across multiple media platforms, with each new text making a distinctive and valuable contribution to the whole.” So given this transmedia storytelling is just the tip of the transmedia iceberg with transmedia branding/activism/performance/etc. waiting in the wings so to speak :)

Diving into the purpose of transmedia storytelling, the common definition is that it is meant to extend the brand reach of the product by using multiple stories that are set in a single universe but told across a variety of outlets. These overlapping publishing points complement each other to form an overarching narrative. So transmedia storytelling isn’t just re-publishing the story in multiple platforms it is about using a medium to augment the base storyline for example–comics might provide back-story, games might allow you to explore the world in the story, social media might enable curated commentary on the story developing into a story line in and of itself and the television/web series offers unfolding episodes. Keep in mind that if your story doesn’t resonate with your audience transmedia approaches won’t fix that. That’s right, as always, content is king and transmedia is a great option for extending powerful content to a variety of platforms/formats. So how are digital technologies empowering transmedia? According to Tribeca Film:

Transmedia is the new space where visual storytelling exists because:

1. Every screen we can imagine (TV, smart phone, tablet, laptop and yes, the lowly desktop computer) is reached by Internet video, audio, text and images.

2. Every connected consumer can reach back — through each screen.

In the below video iPad storyteller Joe Sabia demonstrates how new technology has been instrumental in enabling people to tell stories, from pop-up books and to his own onstage iPad storytelling techniques. Read More »

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Cisco Blogs Get Gamified

December 23, 2011 at 9:34 am PST

So for those who read my blog posts you know that gamification is a topic I am keenly interested in. I have discussed gamification tactics for changing the learning dynamic, disrupting the traditional workplace dynamic, encouraging a healthy lifestyle, and engaging hybrid event attendees.

What I find absolutely fantastic is that all most anything can be improved by appliying smart gamification tactics. See the video below for example:

So imagine how tickled pink I was when I learned we would be gamifying the Cisco blog experience!

The Cisco Social Media team announced the Cisco Social Rewards program today. You can join now via the right hand column social rewards section of this blog. This program rewards and recognizes blog readers for their viewership, dialogue, and word of mouth promotion of Cisco blogs and recognizes bloggers for their video production, writing skillz (yes I meant to have a z on the end ;), and prolific publishing. Read More »

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