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An Eye to the Future of Mobility: Wearables & Health Care

The explosive growth of the Internet of Everything (IoE) is driving a sweeping wave of transformation across our world. And the health care industry is among the many industries that are feeling its profound impact.

Already, health care practitioners are embracing such IoE-related trends as the surge in mobile devices and the cutting-edge advances in Big Data analytics. An ever-expanding multitude of applications are connecting mobile users (and patients!) in startling new ways. And many health organizations are adopting BYOD and deploying any-to-any connections, which link hospitals across the globe. The rising influx of smart watches and wearable technology that track personal health data also show great promise.

Overall, emerging mobile solutions can have a tremendous impact on the future of health care as they enable increased connectivity and a much deeper dimension and accessibility to key health insights.

In his book, The Human Face of Big Data, Rick Smolan, the renowned photojournalist and author, explores the interrelations among mobility, Big Data and health care. Together, he argues, they are transforming what it means to be connected. For example, wearables are already entering the mobile consumer landscape, where they are complimenting smartphones and tablets. But in the health care industry, wearables have tremendous practical potential. Electronic tattoos, Bluetooth-enabled dental implants, and a myriad of sensors that track our vital signs are changing how, when, and where we receive health care.

MobilizeMag: Healthcare and Mobility and how New Advancements Lead to Better Patient Care from Cisco Business Insights

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Summary: Navigating Security Threats in a Mobile World

Security plays an important role in the success of mobility implementations worldwide. We assume security threats are always present, however it’s not always apparent where threats may arise from. Being aware of these potential risk areas is crucial.

Business decision-makers must gain insight into where these breaches are occurring. They should also understand why it is important for them to care, and how they can be aided by technical decision-makers to solve these issues moving forward.

Here’s a brief look into the where, the why and the how of embracing a secure approach to enterprise mobility and what it means for business leaders.

Cisco_NavigatingSecurityMobileWorld

Where are security threats? Today’s organizations are facing a greater attack surface as advanced mobile devices and public cloud services foster new attack models and increasing complexity within networks. To cover the entire attack continuum, organizations need to address a broad range of attack vectors with solutions that operate everywhere the threat can manifest itself: on the network, on traditional endpoints, on mobile devices, and in virtual environments.

How can threats be thwarted? The best approach is a proactive one, rather than a reactive one, especially when many organizations may not know when they are under attack. Business leaders must work with IT teams to institute a formal program for managing mobile devices and to ensure that any device is secure before it can access the network.

Why does a balanced approach to mobile security matter? In a recent blog post, I discussed the need for organizations to deploy a balanced approach to mobile security. This approach should focus more on protecting the network and proprietary data and less on implementing overly broad restrictions. IT needs to approach security with a user experience mentality. After all, if you overly manage devices, your adoption will be low and so will your return on investment (ROI). This approach can lead to greater opportunities to align threat intelligence and security best practices.

To learn more about this balanced approach to mobile security, read the full blog: Navigating Security Threats in a Mobile World.

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Navigating Security Threats in a Mobile World

Security plays an important role in the success of mobility implementations worldwide. We assume security threats are always present; however, it’s not always apparent where threats may arise from. Being aware of these potential risk areas is crucial.

Since mobility solutions offer users the ability to use devices on a range of networks and in a wide array of places, threats may come in unsuspected ways, or be inadvertently introduced into your enterprises network. For example, one recent study reveals that 80 percent of corporate security professionals and IT leaders recognize that “end user carelessness” constitutes the biggest security threat to an organization.

In addition, information from the Cisco 2014 Annual Security Report sheds light on the persistent security attacks that enterprises face. From hackers to malicious malware, it’s clear that security threats arise from unsuspecting places.

Given this knowledge, business decision-makers must gain insight into where these breaches are occurring. They should also understand why it is important for them to care, and how they can be aided by technical decision-makers to solve these issues moving forward. In this post I’ll discuss the where, the why and the how of embracing a secure approach to enterprise mobility and what it means for business leaders.

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Unlocking the Connected Guest Experience

A recent article in the Wall Street Journal featured a hotel that will soon be using mobile technology to bypass the check-in process. Guests will have the option to check-in through their smartphone and also use their smartphone as their room key.

The benefit of this new check-in and room key innovation is two-fold: the hotel guests will benefit from the pure convenience of it and hoteliers can help maintain a secure property.

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However, automated check-in and the ability to use mobile devices as a key to the room is only one aspect of the entire technology stay. This is just one component of what’s possible and what’s going to be expected by guests visiting hotel properties in the future.

There is a tremendous demand by the guests to simplify and enhance their interaction with the hotel. According to a recent HVS London study, more modern hotel guests value experiences and the feeling of “being connected” over traditional hotel luxuries. With this in mind, the future of a connected guest experience does not begin and end with new keyless door entry capabilities.

In fact, the new technologies happening in hotels are also happening across various industries. New mobile capabilities in retail, education and transportation are creating new ways for customers, students and citizens to receive engaging content that can transform their experience. Some examples include:

  • Retailers can offer shoppers mobile updates when they are in the store about new products and special sale items.
  • College freshman can receive turn-by-turn directions to landmarks, buildings and events – all based on the student’s schedule and current location on campus. Read More »

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Summary: CIO Perspectives – Mobility, Customer Experience and the Road Ahead

Many business and IT leaders understand the current benefits of mobility, but some are still wondering what’s down the road and how the growing Internet of Everything (IoE) will impact the future of mobility and enhance tomorrow’s digital experience, for those both inside and outside of the workplace.

How can today’s CIOs be prepared to travel down the mobility road ahead? Here are three key points to consider:

1. Mobility is fueling the growth of the Internet of Everything.

We define the Internet of Everything as bringing people, process, data, and things together to make networked connections more relevant and valuable.  The concepts of mobility and IoE are not running parallel paths. Instead, the Internet of Everything is in large part, fueled by the growth of mobility. We see this best in the solutions and scenarios driving adoption – from farmers using sensors to monitor livestock to the hospitality industry creating more personalized experiences for their guests, mobility is a significant driver in bringing the IoE to life.

2. Mobility is driving a new customer experience.

In the coming years, we will continue to see the transformation from customer service to customer experience, both inside the workplace and with external customers. With increased mobility, it’s no longer enough to simply provide product information or the basic tools to get the job done. Employees and customers want more integration, more personalization and more context. Demand for this capability is setting the stage for tomorrow’s customers and employees, who will desire better integration of apps, content and context to make their decisions; both lifestyle and business decisions.

3. Mobility extends beyond traditional “carpeted office” applications.

Several years ago, the concept of BYOD and mobility might have been viewed as more easily deployed in traditional office settings. Today, mobility is significantly extending across the value chain. The results are driving more efficient organizations and industries built on the power of predictive context.

Like a traveler embarking on a long trip, organizations must be prepared to meet the challenges and opportunities for the road ahead. Learn more about how your business can benefit from an architectural approach to mobility to reap the benefits of the Internet of Everything.

Read the full article: CIO Perspectives – Mobility, Customer Experience and the Road Ahead

Join the conversation, follow @Cisco_Mobility on Twitter, #FutureOfMobility.

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