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The Newest Evolution of Interactive Media: Announcing Cisco Interactive Services

Today, Cisco is announcing a new addition to its Cisco Digital Signage Portfolio with Cisco Interactive Services web clients and a cloud-based management platform. These new products enable customers to create highly interactive media experiences to any high-definition and touchscreen digital endpoint. For example, imagine being able to walk up to a digital sign, tap on the glass and browse a map of your location or nearby restaurants; you can bring up a menu on the restaurant’s webpage, reserve a table, and even receive some customized advertising for other food options in the area, with a coupon and a QR code you can access with your mobile phone. The digital signage market is evolving and moving towards a new era of engagement; with Cisco Interactive Services, consumers are encouraged to interact with digital signs to find the information they are looking for, targeted for their needs.

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Cisco Digital Signage at DSE 2012: The Power of Engagement

We are just days away from the world’s largest international trade show dedicated to digital signage, interactive technology, and Out-of-Home networks. The Digital Signage Expo (DSE) show is being held in Las Vegas from March 6th – 9th and with the rapid evolution of the digital signage market, I am very excited to attend this year’s show.

Come visit Cisco in booth 1011 and see first-hand the latest innovations from Cisco and its ecosystem partners. From video walls, to live streaming on a digital sign, to engaging interactivity see how Cisco Digital Signage Solutions bring new and innovative experiences to life. While you are at the booth, don’t forget to enter for a chance to win an iPhone 4S! Read More »

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A Closer Look at Video in Healthcare

In honor of Cisco’s presence at HIMSS 2012 this week, we thought we’d take a closer look at video in healthcare and what one of our most innovative customers is up to.

Moffitt Cancer Center in Tampa, Florida is a great example of the many ways video can be used in healthcare. Moffitt has instilled the capture, transformation and sharing of video in its culture so that patients can “meet” many of the physicians, find answers for commonly asked questions, and even hear inspirational cancer survivor stories all on their Show and Share video portal.

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Video “the killer app” at Cisco Social Media Week 2012

I hope all of you social media gurus are enjoying the great speakers Cisco lined up for Social Media Week! And while no surprise to us video enthusiasts, it was great to see industry thought leaders repeatedly reference video as the killer app when it comes to engaging your audience in social media and beyond.

Jeanette Gibson, Cisco Global Social Media Marketing Director, illustrated some great examples of how Cisco uses video to scale subject matter experts internally and for customer support, as well as how Cisco has been able to measure purchase and impact on revenue with video.

A great example is this video made about the ASR 9000 router that encourages viewers to schedule a demo. The video has garnered 10,000 views, which has led to 800 demos, 200 qualified leads, resulting in $18M of influence sales. Talk about an ROI for video!

Of course, enterprise video content comes in many forms and doesn’t have to be a highly produced video like this example. Grassroots video from passionate employees can also be a great tool to promote a brand and share information internally or externally about a company or product.

Making it easy for employees to capture, transform and share video so that “anyone can be a video publisher,” as Jeanette said, is key to an enterprise video strategy that embraces video as a part of its culture.

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Enterprise Video & Medianet at Cisco Live London

If I had to summarize Cisco Live London in one word, I choose “educational”. In the four days I was at Cisco Live London, I had the opportunity to meet our local medianet experts, Patrick Charretour and Peter Matthews, learn about our broad core network portfolio, and listen to the challenges our customers face as they use video solutions in their organization.  Whether customers are deploying video surveillance, signage, or telepresence, each seemed to want help on where to start with their deployment and wondering if medianet would be the solution.

Conversations at the medianet station were engaging and all seem to start with the same question, “What is medianet?”.  Medianet is Cisco’s end-to-end video architecture, optimize for the pervasive deployment of video. So at Cisco Live, we demonstrated how Cisco’s medianet architecture makes it easier for you to plan, deploy and manage video in your organization.  Using Cisco TelePresence EX 90 systems, we demonstrated the performance monitoring and mediatrace capabilities in a Cisco medianet, allowing application and network managers to easily identify and troubleshoot issues that may occur during a telepresence call.  We also showed a new capability, but since we haven’t officially launched it, I can’t say much.  You’ll just have to go to Interop Las Vegas or Cisco Live San Diego to find out.

Peter showing a mediatrace of the TelePresence session

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