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It’s not just the PC…it’s the experience that’s changing

The industry is buzzing about the “post-PC era,” but some customers I talk to object to the term because it’s not just about the PC. The entire compute stack has changed fundamentally – new devices, server architectures, and operating systems have exploded onto the scene.

The post-PC era is really about a new experience – a change in the way people are using apps, devices, and the network to connect with people and information.

As business people choose alternatives to the PC (and alternatives like cloud computing), we at Cisco believe their experience can’t be compromised. It has to surpass the PC / client-server paradigm.

The Cisco Cius and our latest advance in the Cisco Virtualization Experience Infrastructure are very different solutions that offer business advantage in the post-PC era. Let me tell you why.

The Cisco Cius is an enterprise collaboration device for business that integrates mobile video, voice and virtualization into a single device. Its multi-touch tablet form factor allows mobility while delivering a powerful user experience.

It securely delivers my virtual desktop and all my business apps – as well as voice and HD video calls – in a mobile device. Depending on where I’m going, I can leave the laptop at home.

Cisco’s App Developer Program

Since its launch, Cisco Cius has really beefed up its applications profile while maintaining enterprise data security (and believe me, IT loves the security and manageability of the Cius).

At Cisco Live in July, we announced AppHQ, the industry’s first enterprise applications marketplace. Android developers are seeing how simple and powerful AppHQ really is, and as a result, hundreds of mobile business apps are being created, managed, and deployed quickly and securely. (Soon I predict there will be thousands.)

Wyse’s “PocketCloud” Remote Desktop App for Cius
In late September, Wyse announced their PocketCloud solution for Cius available via AppHQ – it lets you securely access, search, control, and edit the files stored on your computer from anywhere. I love it. It’s no surprise why PC World named Wyse PocketCloud the ‘best by far’ remote desktop Android application.

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Two Partners Offer Advice on How to Drive Sales with the Cius and AppHQ

“Use it. Know it. Sell it.” That’s what Ken Snyder, emerging technology solutions manager at partner CDW, has to say about the Cisco Cius, the ultra-portable enterprise tablet that’s changing the way that businesses work.

With its integrated Wi-Fi, 4G data, 720p HD video, and interoperability with Cisco TelePresence systems, not to mention its inclusion of one-click access to WebEx meetings and AppHQ, the new application ecosystem built specifically for Cius, the Cius can be a powerful tool that can help customers collaborate and work from remote locations, both seamlessly and securely.

The Cius enables multiple opportunities for partners to drive sales, offer professional services and expand their customer base, according to Richard McLeod, Cisco’s senior director of collaboration sales in the Worldwide Partner Organization. He says there are opportunities for partners to upgrade their customers’ networks, particularly since it cuts across Cisco’s technology architectures: Collaboration, Data Center and Virtualization, and Borderless Networks.

And that’s definitely what I heard when I chatted with Ken, as well as with Steve Reese, director of solutions marketing for partner Nexus IS, Inc., about their experiences using the Cius and selling it to customers. Ken and Steve also offered advice to partners looking to include in the Cius in their portfolio.

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Transforming Business Processes with Business Tablets like the Cisco Cius

When I meet with customers, one of the most frequent questions I get asked is what makes a tablet suitable for enterprise use. It’s a great question. I then share my thoughts – and they in turn provide theirs.

The timing’s right to consider this – at least when considering projections, such as from Deloitte, which are forecasting that 50% of computing devices in 2011 will NOT be PC’s – but will be tablets or smartphones. The landscape’s changing indeed.

So, for those of you considering a tablet solution to redefine how your employees go about their work, here are some key areas I’ll share that your colleagues are thinking about. That you may want to consider as you sort through the landscape of tablet options available to you to change your business processes:

  • How important is it that your tablet solution is fully integrated into your communications capabilities, such as voice and/or video interoperability, secure social messaging or offering full desktop computing?
  • Is corporate governance and compliance in your enterprise a factor? For example, are detailed call records, secure call recording with redundant backup systems key record keeping capabilities for your business, due to regulatory requirements?

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