Last week Cisco announced that Minter-Ellison, one of the largest full-service law firms in the Asia Pacific region, selected Quad as their collaborative workspace, supporting their ‘One Firm’ vision. This is part of a broader rollout of Cisco technology by Minter-Ellison to improve collaboration and knowledge sharing between their 290 partners and 1,000 legal staff based in Australia, Hong Kong, the People’s Republic of China, New Zealand, and the United Kingdom.
The gathering points for any enterprise social platform are the spaces or communities. These are the containers that are created for users to find and share the information they care about and collaborate with people who have like roles, interests, etc. Ever since we launched a social platform a few years ago, now known as IWE (Integrated Workforce Experience) powered by Cisco Quad, a hurdle for IT has been wide user adoption. Our challenge hasn’t been due to a lack of stakeholder demand for new communities but the speed at which IT can provision communities to keep up with the insatiable demand.
At the start of this year’s Enterprise 2.0 conference in Boston, Cisco made a number of announcements about how we’re extending social collaboration to more customers through a new hosted and managed deployment option for Cisco Quad.
This new deployment model will be delivered initially, with the release of Quad 2.5, in the United States and Canada through ACS (a Xerox company), in Europe through Logicalis UK, and in Australia through Alphawest (a wholly owned subsidiary of Optus). In addition, we announced a key partnership with systems integrator, Capgemini, through which customers will be able to leverage the experience and expertise needed to drive the successful deployment and adoption of social collaboration in the enterprise.
And finally, lots of updates and pre-built integrations in the upcoming release of Quad 2.5, which is targeted for availability in late August, that are designed to deliver enhanced end-user engagement and adoption of the platform. For more details on the news, tune into this video discussion with Phil Heyneker, Leon Baranovsky, and Lawrence Liu.
We had a chance to catch up with Murali Sitaram and Jim Grubb at this year’s Enterprise 2.0 conference in Boston. In this short interview, Murali and Jim share their impressions on the state of Enterprise 2.0, how it represents a unique opportunity for organizations to re-think the way they operate, and how Cisco is approaching the space with Cisco Quad.
Guest post from Hans Hwang, the Vice President of Collaboration within Cisco Advanced Services. He is responsible for driving services strategy for unified communications, emerging technologies, video, and social software.
Some of the greatest technology innovations, such as holographic displays and supersonic flights, have come and gone with barely a whimper. These innovations were unsuccessful not because they were lacking in brilliance, but because they failed to gain mass adoption.
On the other hand, communication and collaboration tools are great examples of technologies that have mass appeal and staying power.
Think about it. How many of us use some type of collaboration tool in our everyday lives? Whether it’s group texting with your friends to plan a surprise party, or video chatting with a relative to plan a visit — communication and collaboration tools have fundamentally changed the way people interact.
Collaboration technologies are unique in their potential to touch every aspect of a business.
We’re seeing a similar shift in the way companies are communicating and sharing information with employees, partners and customers. With advanced collaboration technologies, like videoconferencing and enterprise social software, companies are rethinking the way they have traditionally done business. For instance, employees are no longer tied to their desk or required to sit in a conference room to do their jobs.