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It Is Never Too Early To Build A Mobility Strategy

It’s only October, but the holiday season is already kicking into high gear. If the retail stores are any indication, it’s time to start planning for the holidays, regardless of which one you celebrate. Much like holiday planning, it’s never too early to start building your organization’s mobility strategy.

It doesn’t matter whether we’re talking about employees at your organization or customers at your venue.

Everyone is bringing their own device.

Everyone is bringing their own device.

The influx of smartphones and tablets into the workplace is serious business. Apple, Samsung, and Google are duking it out for our affections these days. But it’s not just about reacting to “Bring your own device” (BYOD) trends in the office, or providing free Wi-Fi for your customers. Your employees and customers expect more robust mobile experiences, so you need a clear mobility strategy to stay ahead of their demands.

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Ahead of the Competition With Innovation

Current Analysis Enterprise WLAN 2013 v2013: A Year of Growth and Innovation for Cisco WLAN

As we approach the end of 2013, I feel it is important to reflect on what an important year it has been for Cisco in mobility. 2013 marked continued growth in the WLAN space overall. It’s exciting to to see the continued gain in market share. Innovation has been a key differentiation against our competitors, and we will continue to strive towards providing the best solutions for our customers’ current and future needs. I truly believe the preservation of our market growth is attributed to the cutting-edge solutions that only Cisco can offer to meet the increasingly complex challenges of mobility in the enterprise, BYOD and beyond.

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The Future of Any-to-Any Collaboration Depends on Satisfying Today’s Mobile User Demands

When we think of the term “collaboration” we can often get trapped in the cycle of thinking that it only applies to IT departments and the bottom line. However, it’s important to consider how the role of the enterprise is shifting thanks to the consumerization of IT. For example, how can IT leaders satisfy new user demands while unleashing the power of a sound mobile strategy?

With today’s technology-driven global economy, enterprise mobility and collaboration tools need to be about connecting communities, not just companies. Never has there been a time when more business processes extend beyond headquarters. Organizations need to enable all types of connections: From the mobile worker to the teleworker, from other businesses to target consumers, from traditional branch offices to the cloud. This any-to-any type of collaboration is no longer keeping the enterprise at the center. Instead, the future is driven by all types of users.

It’s clear that users expect to collaborate anywhere, on any device, with any workload. They want to collaborate like they’re in the office regardless of their location. IT leaders must keep user demands top-of-mind when working to deploy a BYOD policy. This can create challenges and opportunities in five key areas:

Brett Belding - Collaboration

Join the conversation on Twitter, #CiscoYourWay

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Honesty is the Best BYOD Policy

Does BYOD really mean that my device will become the company’s device? Do I control my private data or does my employer? How can I make sure I maintain a work-life balance when my personal device is also my work device? Will my company support any device I choose?

Some of these questions might seem familiar as more business employees consider adding their own device to their company’s network. These questions also represent an important part of a comprehensive mobile strategy: User buy-in.

Brett Belding BYOD - without headerRecently, I read an interesting CIO article by Adam Bender that highlighted the importance of getting employees on board when implementing a BYOD policy. The article discusses that according to Frost & Sullivan analyst, Audrey William, many employees are worried that they won’t be able to control data on their device once they begin using it for work. In addition, William states that employees are also concerned about the lines blurring between work and play when both personas are merged onto one single device.

Although the concept of BYOD is not new, these concerns have important consequences in our networked world. So, what’s the answer?

An honest, safe, and secure MDM solution and effective policy communication. Read More »

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Deep Dive: Major User Interface Transformation in CMX 7.6

You read about the three flavors of analytics we offer with the Connected Mobile Experiences solution last week. One of the key innovations Evyatar discussed is the a completely transformed user interface for onsite analytics, so I want to give you all a closer look at exactly what enhancements are in store for location analytics CMX 7.6 (available later this year).

Redesigned from the bottom up, the UI update came from a strong team effort to  deliver a solution that is not only relevant to our customers, but intuitive and easy to use for business users. Our vision is that anyone from sales to marketing,  from store management to customer operations should be able to use the tool without having the call the IT guy.

The redesign process considered around the needs and learnings of our early customers, with over 20 individual customer interviews and previews, and incorporated input from proven UI and HCI experts.

The most important feedback was from our customers, and we listened! The new UI contains both overt and subtle changes, all tailored from our customers’ perspective in order to deliver tools they need to make better business decisions, enhance their customers experiences, improve their operational efficiency and increase their revenues

Some of the major UI innovations coming in this release include:

Analytics Dashboard

A new dashboard introduced to deliver key information at a glance when the user first logs in. The dashboard layout can be configured to display the most relevant information to the user so that they can immediately make use of it within the business.

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